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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,012
Neutral
54
Negative
56
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47,529 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,649)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user colbym65
Virginia
1 review
0 helpful votes
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April 10th, 2023
Verified purchase

I was able to navigate and find what I wanted easily. Good explanation of the description.

Reason I chose this business:

Made in USA

Reason I chose this product:

Size and material

Quality

Date of experience: March 11, 2023

Thumbnail of user mattj362
Nebraska
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

While this flag was less than $100, it certainly showed as it started ripping almost immediately.

Reason I chose this business:

My previous flags were good quality.

Reason I chose this product:

I'm an American.

Quality

Date of experience: April 6, 2023

Thumbnail of user joannr241
Oregon
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Heavy duty material. Delivery was about 6-8 weeks with 2 reminders it was on its way.

Reason I chose this business:

Seen on browser search

Reason I chose this product:

I needed a new USA flag

Quality

Date of experience: January 4, 2023

Thumbnail of user camillaa26
Illinois
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

My order was shipped and received in the time frame promised. Shopping and checkout were easy.

Reason I chose this business:

Items are made in the USA

Reason I chose this product:

The size is exactly what I needed

Quality

Date of experience: June 2, 2023

Thumbnail of user barrya267
Kentucky
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Our new flag was easy to order, quick to receive and looks nice on the flagpole.

Date of experience: April 7, 2023

Thumbnail of user richardl2493
Massachusetts
1 review
1 helpful vote
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November 15th, 2022
Verified purchase

Simply great service! Our Flag is flying high! Thank you. Will do business again with you!

Reason I chose this product:

We were looking for this particular flag

Quality

Date of experience: October 16, 2022

Thumbnail of user gregorym1217
Illinois
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Excellent site and service with good pricing and timely delivery. Will use the Flag Store again.

Date of experience: July 4, 2023

Thumbnail of user carlf424
Louisiana
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

I would like to See smaller American flag decals to put on mailing envelopes. Thanks, Carl.

Quality

Date of experience: May 8, 2023

Thumbnail of user adamh285
Virginia
1 review
0 helpful votes
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October 28th, 2019
Verified purchase
• Updated review

Finish product does not look like cherry wood. I order a cherry one for my mom.

Reason I chose this product:

Friend recommended the one she had.

Value
Shipping
Quality

Date of experience: October 25, 2019

Okay
October 17th, 2019
Verified site experience
• Previous review

Date of experience: October 14, 2019

Thumbnail of user martyb295
North Carolina
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

This particular flag was exactly what I wanted and the size was perfect for my flagpole

Reason I chose this business:

Saw the web site

Reason I chose this product:

Chose the double sewn for durability

Quality

Date of experience: March 6, 2023

Thumbnail of user chrish3007
Nevada
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Today we received one of the best quality American flags we have ever flown. Thanks team

Quality

Date of experience: September 30, 2022

Thumbnail of user johna4645
Tennessee
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Quick service and great product. I am a repeat customer and appreciate doing business with you

Date of experience: January 27, 2023

Thumbnail of user phuocl5
California
1 review
1 helpful vote
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March 13th, 2023
Verified purchase

A very awesome and smooth transaction. I would highly recommend this place to family and friends.

Quality

Date of experience: February 11, 2023

Thumbnail of user anniej149
California
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Website was easy to use when ordering. Will order again from US Flag Store when needed.

Date of experience: March 14, 2023

Thumbnail of user arnolde49
Illinois
2 reviews
0 helpful votes
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August 25th, 2023
Verified purchase

Flags met my expectations I have bought these flags at a different location, and paid more.

Reason I chose this business:

Seen it on the internet.

Quality

Date of experience: August 24, 2023

Thumbnail of user kennethc1170
Oklahoma
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

I was very satisfied with product and speedy delivery and would order again when need arises.

Date of experience: February 24, 2023

Thumbnail of user glenna97
Virginia
1 review
0 helpful votes
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August 9th, 2020
Verified purchase
• Updated review

Found the item I wanted quickly and it is made in the USA. A top requirement.

Reason I chose this business:

Because they had the item I wanted at a reasonable price and it was made in the USA!

Reason I chose this product:

It was what I was looking for and US made

Value
Shipping
Quality

Date of experience: July 10, 2020

Found the item I wanted quickly and it is made in the...
July 30th, 2020
Verified site experience
• Previous review

Found the item I wanted quickly and it is made in the USA. A top requirement.

Date of experience: June 30, 2020

Thumbnail of user patriciar2422
New Jersey
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Very good, I don't know what else to say just that it was easy to order.

Date of experience: October 3, 2022

Thumbnail of user r.h5
Louisiana
1 review
0 helpful votes
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August 6th, 2023
Verified purchase
• Updated review

The system for selection and ordering was great,... The time of delivery could have been better.

Reason I chose this business:

I am a Patriot Veteran and my old flag, (of less quality), needed replacing.

Reason I chose this product:

After looking at several suppliers, I felt the quality and price was what I wanted.

Quality

Date of experience: July 7, 2023

It was an easy to navigate system,...
June 26th, 2023
Verified site experience
• Previous review

It was an easy to navigate system,...

Date of experience: June 23, 2023

Thumbnail of user sylvial281
Missouri
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Easy to order and arrived quickly. It was exactly as described, quality material. I love it!

Date of experience: March 14, 2023

Thumbnail of user orlandor144
California
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I ordered my flag got here just in time, always good orders and good customer service

Date of experience: September 5, 2023

Thumbnail of user barbaram3414
Ohio
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Excellent service and excellent products. My two flags were exactly what I have been looking for.

Reason I chose this business:

Price and product availability

Reason I chose this product:

I am Scottish and Irish and I wanted a flag for each.

Quality

Date of experience: March 6, 2023

Thumbnail of user mindym204
California
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Product arrived quickly and in good condition. I have ordered from here before and will again.

Date of experience: May 16, 2023

Thumbnail of user thomasd2393
South Carolina
1 review
1 helpful vote
  • Send Message
June 15th, 2023
Verified purchase

Thank you there in great condition. I'm happy with them. They go well with my car

Date of experience: May 16, 2023

Thumbnail of user armoredr
Arizona
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

It was very easy to order new flags for our warehouses.

Reason I chose this business:

We decided to stick with a company with great service.

Date of experience: April 8, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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