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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,012
Neutral
54
Negative
56
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47,529 reviews

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One of the oldest flag retailers online.
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Reviews (7,649)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user dant1153
Indiana
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

From order to delivery the whole experience was fantastic.

Date of experience: April 8, 2024

Thumbnail of user jillb630
California
1 review
0 helpful votes
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April 17th, 2024
Verified purchase
• Updated review

Very easy to find what l like
And easy to check out

Date of experience: April 7, 2024

It has be great!
May 28th, 2021
Verified site experience
• Previous review

Date of experience: April 28, 2021

Thumbnail of user macm204
South Carolina
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Order form is simple and easy to use. Thank you! Every order arrives as promised.

Date of experience: February 26, 2024

Thumbnail of user davids11193
Maryland
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Fast snd easy. Hope flag is a heavy or good quality cotton- not cheap. Everything is as advertised

Quality

Date of experience: November 11, 2023

Thumbnail of user danielh2628
Washington
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

I ordered a 3x5 flag and a 7 foot spinner pole. So far I'm very satisfied with both.

Quality

Date of experience: January 23, 2023

Thumbnail of user martinr759
Switzerland
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

All went well. Good choice of articles, very fair priced bargain stuff.

Date of experience: April 7, 2024

Thumbnail of user mistyn69
Arkansas
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

We are very pleased with our flag display case. It's beautiful and well made.

Reason I chose this business:

After a bad experience with another flag store, it was so refreshing to get a hassle free order placed. Once we received the case and everything fit as it should, we could breathe easy.

Date of experience: April 7, 2024

Thumbnail of user terrib792
Ohio
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

This is the second time I have order and the flags are good.

Reason I chose this business:

Reasonable price.

Date of experience: March 26, 2024

Thumbnail of user joed1901
New Jersey
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Easy to sort through all the flags to find the one I needed.

Date of experience: April 5, 2024

Thumbnail of user russellw563
New York
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

Excellent description, quality product, great value, prompt delivery.

Date of experience: April 6, 2024

Thumbnail of user sarahg2176
Florida
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

Perfect fit for my husband's flag and ammo shells. He is resting in peace.

Date of experience: April 6, 2024

Thumbnail of user pd333
New York
3 reviews
0 helpful votes
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April 16th, 2024
Verified purchase

Great shopping experience. Would definitely buy from again.

Date of experience: April 6, 2024

Thumbnail of user lerosew
Illinois
1 review
0 helpful votes
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March 29th, 2024
Verified purchase
• Updated review

Always pleased with the quality of flags I order. I wouldn't buy from any other source.

Date of experience: March 19, 2024

Have been ordering for a long time and recommend to...
July 5th, 2023
Verified site experience
• Previous review

Have been ordering for a long time and recommend to friends. Always pleased with quality of your products.

Date of experience: June 5, 2023

Always pleased with the quality of the product
August 24th, 2020
Verified site experience
• Previous review

Date of experience: July 25, 2020

Thumbnail of user lisap3015
Texas
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Held up great for a few years, wind, rain & HEAVY UV damage. Had to retire the old, Old Glory for a new one!

Reason I chose this business:

Purchased my last flag through USFS

Reason I chose this product:

I LOVE AMERICA & fly our colors!

Quality

Date of experience: June 13, 2023

Thumbnail of user gailg590
Idaho
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Just what I ordered and speedy delivery. Thanks. They are up and flying...

Reason I chose this business:

Seemed best choice online for what I wanted.

Date of experience: March 24, 2024

Thumbnail of user paulah979
Georgia
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

This was so easy and quick. Got me just what I need.

Thanks.

Date of experience: April 5, 2024

Thumbnail of user ivyh89
Virginia
2 reviews
0 helpful votes
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April 13th, 2024
Verified purchase

Good website; efficient and easy to use. I recommend them and plan to use them in the future.

Date of experience: April 3, 2024

Thumbnail of user richardt2509
Georgia
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

I ordered (1) I got charged for (2) $69. You could not fix it. I gave #2 to am old folks home.

I just said

Reason I chose this business:

Your internet add.

Reason I chose this product:

I needed a flag.

Service
Quality

Date of experience: December 29, 2023

Thumbnail of user michaelc6290
Maryland
2 reviews
0 helpful votes
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May 14th, 2023
Verified purchase
• Updated review

Awesome GO USA - Anything that is made in USA I will buy. I think we need to start looking at helping only Americans. We come first We The People.

Quality

Date of experience: April 14, 2023

Nice website
April 3rd, 2022
Verified site experience
• Previous review

Date of experience: March 4, 2022

Thumbnail of user susanh4656
Massachusetts
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Flagpole and flag worked perfectly for my Patriotism!

Date of experience: April 4, 2024

Thumbnail of user jerryp872
Kentucky
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Will pace more orders in the future from the Flag Store. We like the fast service.

Reason I chose this business:

Have ordered in past years

Date of experience: March 29, 2024

Thumbnail of user earlg89
Florida
2 reviews
0 helpful votes
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April 11th, 2024
Verified purchase

I already sent in a response a while back…I don't feel a response should be judged on 50 characters

Reason I chose this business:

You had want I wanted

Date of experience: April 1, 2024

Thumbnail of user davidf4592
Illinois
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

The flag kit from the United States Flag Store is of durable and quality materials designed to last as all products made in the USA should be.

Date of experience: November 6, 2023

Thumbnail of user michaelg6913
Delaware
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Quick and easy. Website very navigable. Delivered promptly

Date of experience: April 2, 2024

Thumbnail of user donnan1266
New York
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

It was easy to order and is a quality product. It seems durable and looks great. Thank you.

Reason I chose this business:

Price. Quality.

Date of experience: March 22, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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