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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,985
Neutral
54
Negative
52
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47,471 reviews

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One of the oldest flag retailers online.
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Reviews (7,611)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user annettep377
Indiana
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

The only part of this shopping experience that I was not satisfied with, was the verification process. In order to verify that I am human, I was too locate objects in squares and check them. However, the images are extremely small and blurry, even with my glasses on. This was very difficult and unnecessary to go through this multiple times!

Date of experience: October 10, 2024

Thumbnail of user frederickm555
Delaware
2 reviews
0 helpful votes
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December 19th, 2024
Verified purchase

Nothing to say, nothing to say, nothing to say
Nothing to say
Nothing to say

Date of experience: December 9, 2024

Thumbnail of user barbaraw4640
New York
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Took a little longer than I expected but well worth the wait.

Reason I chose this business:

Internet search

Date of experience: December 9, 2024

Thumbnail of user susans10123
Maryland
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

It is very difficult to find a well made flag. This flag is very high quality at a great price. I am very pleased.

Date of experience: November 19, 2024

Thumbnail of user juliem4181
Pennsylvania
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

The flagpole I really wanted was out of stock. I waited for some time but it was never restocked. Veterans should be afforded more specials and discounts.

Not very helpful!

Reason I chose this business:

I have shopped with them before.

Service

Date of experience: October 22, 2024

Thumbnail of user matthewk1600
Colorado
2 reviews
0 helpful votes
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October 25th, 2024
Verified purchase

The purchase was a really good experience, I would recommend a section called "official military flags of the USA". And I will be purchasing both the Space Core, and the National guard flags before Veterans day. It would also be nice if you could include the rules of flag adequate for flying these flags.

Reason I chose this business:

Recommended by a 3 term Vet.

Date of experience: October 15, 2024

Thumbnail of user carln946
California
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

I've purchased many flags over the years with 98% good quality. This past order was for (5) Flags and 1 Flag was in poor shape

Reason I chose this business:

Expected great quality with no issues

Date of experience: November 10, 2024

Thumbnail of user patrickj733
Florida
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

My order consist of two flags: The first flag was the American flag. It is beautiful, heavy duty, exactly what I want. The second flag with the Canadian flag. It was lightweight, Maple Leaf was not embroidered for the lack of the correct term. Let me explain. Canadian flags I purchased in the past at the Maple Leaf as a separate piece of material. It was stitched onto the flag proper. That would be done on both sides of the flag. Yours is merely printed on and looked very unprofessional. So while I was very pleased with the American flag, I was equally displeased with the Canadian flag. I have since purchased another flag to serve the purpose. I have filled out this questionnaire shortly after my purchase. I presumed that you would read it and reach out to me. Never happened

Reason I chose this business:

Your online promotion was impressive.

Date of experience: October 10, 2024

Thumbnail of user johnp8004
Illinois
1 review
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

Purchased 2 4 ft. X 6 ft. U S flags for use on flsgpoles at the VFW Post and Veterans Memorial. Too early to say how they will hold up, but they felt very heavy duty a d based on how long they last will determine future orders.

Reason I chose this business:

Reputation plus special pricing.

Date of experience: October 10, 2024

Replacement flags for city display
August 28th, 2024
Verified purchase
• Previous review

Purchased 30 - 3' x 5 ' Super Tough Nylon American Flags to replace existing flags that were faded and beginning to fray. United states Flag Store had a special on pricing + free shipping. Cost per flag was $24.66 each.

Reason I chose this business:

Pricing was the primary reason, plus the flags are made in the USA.

Date of experience: August 18, 2024

Thumbnail of user rickyc466
Oklahoma
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Parts arrived early and were exactly as described. Worked beautifully to get our Flag Pole back in good shape.

Date of experience: November 18, 2024

Thumbnail of user garryw213
Texas
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

No issues at all. Recieved what I ordered & the quality of flags were as stated on site. ALL GOOD HERE

Date of experience: November 21, 2024

Thumbnail of user jeroldk12
Ohio
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Easy to order and quick delivery. Had some weird billing but was worked out.

Reason I chose this business:

Previous order.

Date of experience: December 7, 2024

Thumbnail of user rscottp1
Utah
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Great flags. Are perfect for our needs. Would buy them again.

Reason I chose this business:

Made in America and the stitching on the edge of the flag, helps them last longer in the wind.

Date of experience: December 7, 2024

Thumbnail of user terryw2456
Washington
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Ordering was no problem. Shipping took quite long. Flags worked for my display.

Reason I chose this business:

I shopped this site because it looked like everything was US made. Not so!

Date of experience: December 7, 2024

Thumbnail of user jamesm15333
Alabama
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

After being flown for several weeks the bottom edge has started fraying.

Date of experience: December 7, 2024

Thumbnail of user roberts15818
Pennsylvania
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

As advertised and a.decent price. This is the rest of the review requirements.

Reason I chose this business:

Had what I needed.

Date of experience: December 5, 2024

Thumbnail of user brets172
Oklahoma
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

I like the quality of the flag and the time of delivery was pretty good, not fast but adequate

Reason I chose this business:

Durability of design and materials

Date of experience: December 6, 2024

Thumbnail of user rhondas1524
Texas
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

I was pleased with quality of flag. It flies with the wind of the desert.

Date of experience: December 6, 2024

Thumbnail of user retiredd5
New Hampshire
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Glad your company is here. Will continue to purchase in the future.

Date of experience: December 6, 2024

Thumbnail of user keviny1192
New York
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

We purchased a beautiful flag, ordering and shipping was as advertised. All good. Thank you.

Date of experience: December 6, 2024

Thumbnail of user cathyd1034
Connecticut
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Products were exactly as described, excellent quality and shipped quickly.

Date of experience: December 6, 2024

Thumbnail of user sharonp3583
Michigan
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Was good, but already did this stuff. Thank you Not being able to submit without 50 characters is getting to be a pain,,,, I did this awhile back,

Reason I chose this business:

Found on web - the item was what I was looking for and the price was not bad.

Date of experience: November 11, 2024

Thumbnail of user johna6096
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Quick and easy to place my order with good value for all the flags that I was looking for.

Date of experience: November 25, 2024

Thumbnail of user kathrynb1935
Ohio
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I have t actually used this yet on a gravestone, but have tried it on for size. Good fit! Appears to be solid and well-made.

Reason I chose this business:

Made in USA. Not many sources of this kind of thing - glad Google brought it to my attention

Date of experience: November 8, 2024

Thumbnail of user pattio132
Oklahoma
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Easy to order. Nice quality. Would order again. Easy to order. Nice quality. Would order again.
Fast delivery.

Reason I chose this business:

Quality products

Date of experience: November 16, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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