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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
2,001
Neutral
54
Negative
54
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47,494 reviews

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One of the oldest flag retailers online.
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Reviews (7,634)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user kend529
Maine
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

It was delivered swiftly & it was in great shape. No issues what so ever.

Reason I chose this business:

Internet site

Reason I chose this product:

Bought one before

Quality

Date of experience: March 23, 2023

Thumbnail of user hoytm30
Bob
North Carolina
2 reviews
0 helpful votes
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January 12th, 2024
Verified purchase

Fantastic service and quality. Will buy again when I need a flag.

Date of experience: January 10, 2024

Thumbnail of user drr212
Texas
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

Easy navigation, great information on different types of flags, recommendations and reviews.

Reason I chose this business:

It had everything I needed.

Reason I chose this product:

Military grade, recommendations regarding size of flag to size of pole. All information I didn't find elsewhere.

Quality

Date of experience: January 8, 2024

Thumbnail of user tonib498
New York
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

My dad was so excited to receive a new flag he needed a new one

Date of experience: June 17, 2023

Thumbnail of user ralphg367
Virginia
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Fast delivery and no nonsense business experience. Easy to order - easy to pay - easily received.

Date of experience: May 10, 2023

Thumbnail of user danielc3669
New York
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Always Happy with your service and quality have recommended your flags to family and friends

Date of experience: March 6, 2023

Thumbnail of user sandyp401
Tennessee
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

I have not opened it yet to mount. It looks like it will work well.

Date of experience: August 11, 2023

Thumbnail of user efraind32
Illinois
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I was able to find what I needed online and everything was send out fast

Date of experience: September 6, 2023

Thumbnail of user jillc809
Alabama
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

I will let you know when I see the quality. I will be writing a review either way

Quality

Date of experience: November 14, 2023

Thumbnail of user stevef1307
Michigan
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

Although it might be a short time the flag can be flown, it is quality.

Reason I chose this business:

Needed a flag

Reason I chose this product:

Patriots unite!

Quality

Date of experience: November 24, 2022

Thumbnail of user thomasm3717
Massachusetts
1 review
0 helpful votes
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September 24th, 2022
Verified purchase

The flags are of good quality ( good bold colors) and they are holding up well

Quality

Date of experience: August 25, 2022

Thumbnail of user carolg1763
Ohio
2 reviews
0 helpful votes
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November 5th, 2022
Verified purchase

The wrong plate was delivered. I am requesting a refund or replace the plate with the correct one.

Reason I chose this business:

It had the plate I was looking for.

Reason I chose this product:

It is to be a gift.

Quality

Date of experience: October 6, 2022

Thumbnail of user lonniea52
Nebraska
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Very good with placing order and am very pleased with the two flags ordered.
Thank you very much.

Date of experience: May 26, 2023

Thumbnail of user e.f5
Texas
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

This was a replacement for a pole that was damaged/broken in a storm with high winds of 80+mph.

Date of experience: July 20, 2023

Thumbnail of user warnerf13
Texas
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

I had a great experience with placing the order and the call taker helping me update the order.

They help me add another flag to the order

Reason I chose this business:

I thought the flags was a better quality.

Reason I chose this product:

They are what I was looking for.

Service
Quality

Date of experience: October 10, 2022

Thumbnail of user elaine.6
South Carolina
2 reviews
0 helpful votes
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December 12th, 2023
Verified purchase

User friendly. Easy to find what I wanted and easy to place order.

Quality

Date of experience: December 11, 2023

Thumbnail of user lynnn288
Connecticut
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

I have always purchased flags from you including one I purchased for the school that I work at.

Reason I chose this business:

Never had a problem in ordering or receiving.

Quality

Date of experience: April 28, 2023

Thumbnail of user stephend203
California
1 review
1 helpful vote
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July 7th, 2018

California flags and Azores flag were nicely packaged, but the Liechtenstein and Republic of San Marino flags were rolled and wrinkled.

Date of experience: July 7, 2018

Thumbnail of user janem1474
Tennessee
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

My son did my order but we were very pleased with our order. We will be ordering again.

Date of experience: April 6, 2023

Thumbnail of user scottl2167
Texas
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Flag flag flag 50 Characters
Flag flag flag 50 Characters
Flag flag flag 50 Characters
Flag flag flag 50 Characters

Quality

Date of experience: January 5, 2024

Thumbnail of user libertyf9
Alabama
1 review
0 helpful votes
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January 13th, 2024
Verified purchase

Sales rep was very pleasant and helpful with my purchase.

Reason I chose this business:

Past purchases and very satisfied with your products

Reason I chose this product:

Past purchases

Quality

Date of experience: January 6, 2024

Thumbnail of user peggyb742
Washington
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

It was easy to find the exact flag that I was looking for. The order process was quick and easy.

Quality

Date of experience: November 19, 2023

Thumbnail of user jasonp1795
Virginia
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Good, so far so good. Hopefully they last us a few years. If they do we'll be back.

Quality

Date of experience: May 3, 2023

Thumbnail of user patriciag1101
Pennsylvania
1 review
0 helpful votes
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January 8th, 2024
Verified purchase
• Updated review

No problems, have ordered before and liked products, they deliver quickly.

Reason I chose this business:

Like products

Reason I chose this product:

Needed for my husbands gravesite

Quality

Date of experience: January 7, 2024

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Patricia!

Great, no problem
December 18th, 2020
Verified site experience
• Previous review

Date of experience: November 18, 2020

Thumbnail of user debrac1727
New York
1 review
0 helpful votes
  • Send Message
January 8th, 2024
Verified purchase

Great customer service and beautiful quality made flag

Date of experience: January 7, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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