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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,997
Neutral
54
Negative
54
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47,493 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,630)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user barbaram3825
Florida
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Made in the USA flags. Well made and delivered promptly.

Reason I chose this business:

First time ordering but hesitant because of so many scams out there.

Reason I chose this product:

Described product very well.

Quality

Date of experience: November 10, 2023

Thumbnail of user freda447
New York
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase
• Updated review

Love the selection of flags especially the ability to by the rebel battle flag.

Quality

Date of experience: November 16, 2023

Love the selection and the prices!
July 15th, 2022
Verified site experience
• Previous review

Date of experience: June 15, 2022

Thumbnail of user samt637
Illinois
2 reviews
0 helpful votes
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April 5th, 2023
Verified purchase

It was a tight fit. I had to unfold, iron and re-fold the flag to get it to fit in the frame.

Reason I chose this business:

I wanted a frame that was made in America.

Reason I chose this product:

I liked the red color.

Quality

Date of experience: March 6, 2023

Thumbnail of user elle2
Arizona
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Easy to order, arrived on time, able to install quickly.

Reason I chose this business:

Had what I needed

Reason I chose this product:

Right size for my flagpole

Quality

Date of experience: May 26, 2023

Thumbnail of user janiceb1233
Alabama
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

I am very satisfied with the quality of the product.

Quality

Date of experience: July 10, 2023

Thumbnail of user williame1652
Maryland
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Nice; not enough information to describe; do not like surveys...

Reason I chose this product:

Wanted yard flags to display

Quality

Date of experience: June 19, 2023

Thumbnail of user steveh3468
New York
2 reviews
0 helpful votes
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July 20th, 2023
Verified purchase

Everything went well and I was glad they had what I was looking for.

Reason I chose this business:

They had what I was looking for.

Reason I chose this product:

Confederate Flag

Quality

Date of experience: June 20, 2023

Thumbnail of user ronv260
Pennsylvania
2 reviews
0 helpful votes
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April 13th, 2023
Verified purchase

I received the flags in the mail and I am very pleased with them.

Date of experience: March 14, 2023

Thumbnail of user marilynl589
California
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Loved the product, ordering was easy and delivery was prompt.

Reason I chose this business:

Received an email and decided to order

Quality

Date of experience: July 10, 2023

Thumbnail of user catherineb1215
Georgia
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Quick and easy. Product was good quality and it was just as depicted online

Date of experience: January 12, 2023

Thumbnail of user edwardb981
Florida
3 reviews
0 helpful votes
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December 27th, 2023
Verified purchase
• Updated review

Hoping mounting poles are included.and two flags that I hoped were swoop flags weren't.but o-well.

Reason I chose this business:

Internet purchase

Reason I chose this product:

To try something new

Quality

Date of experience: December 24, 2023

Hoping mounting poles are included
December 12th, 2023
Verified site experience
• Previous review

Date of experience: December 10, 2023

Your web site is easy to shop and a good selection...
February 16th, 2022
Verified site experience
• Previous review

Your web site is easy to shop and a good selection of products at a fair price.

Date of experience: January 17, 2022

Thumbnail of user edwardm1435
Vermont
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

I looked.
I found.
I ordered.
You Delivered.
How cool is that, 5 - Star

Quality

Date of experience: April 19, 2023

Thumbnail of user jamesg1263
Michigan
1 review
0 helpful votes
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December 14th, 2019
Verified purchase
• Updated review

My shopping experience was as smooth as could be expected.

Reason I chose this business:

Because it appeared the most safe and reliable.

Value
Shipping
Quality

Date of experience: December 11, 2019

Shopping experience was smooth as could be expected
December 2nd, 2019
Verified site experience
• Previous review

Date of experience: November 29, 2019

Thumbnail of user scottg1573
California
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Found what I was looking for quickly. Shipping was prompt.

Reason I chose this business:

Got burned on another site. Decided to go with a more reputable store.

Reason I chose this product:

Quality and price

Quality

Date of experience: August 29, 2023

Thumbnail of user raymondk369
Pennsylvania
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Received in good condition. Just what I ordered. Good product.

Date of experience: August 29, 2023

Thumbnail of user jerryh810
Tennessee
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

Straight forward and easy to navigate website and checkout procedures.

Service
Quality

Date of experience: September 7, 2022

Thumbnail of user galel39
Pennsylvania
2 reviews
0 helpful votes
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November 5th, 2022
Verified purchase

Great product, easy to order, fast delivery, great customer service

Reason I chose this business:

Found on internet... looked good

Reason I chose this product:

Good discription of strong, durable product!

Quality

Date of experience: October 6, 2022

Thumbnail of user williama2330
Virginia
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Order received in a timely period and in good shape.

Date of experience: September 22, 2023

Thumbnail of user barretts8
Florida
3 reviews
0 helpful votes
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June 18th, 2023
Verified purchase

Buy American! Especially the American Flag!

Have your retired American flags properly disposed of.

Date of experience: May 19, 2023

Thumbnail of user robertab367
Florida
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Very quick service. Person I talked too was very polite.

Date of experience: September 22, 2023

Thumbnail of user johns12907
North Carolina
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase
• Updated review

After finding what I was looking for, it was easy.

Quality

Date of experience: September 23, 2023

Fill in the blanks was easy
March 24th, 2023
Verified site experience
• Previous review

Date of experience: February 22, 2023

Thumbnail of user charlesd1666
South Carolina
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Easy to find what I wanted, good prices. Good quality

Quality

Date of experience: July 9, 2022

Thumbnail of user dennisb1561
Iowa
2 reviews
0 helpful votes
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August 25th, 2023
Verified purchase

Quick and easy navigation and PayPal as option for payment

Quality

Date of experience: August 24, 2023

Thumbnail of user georgiam243
South Carolina
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Very easy and efficient- delivered when expected and products good

Date of experience: April 22, 2023

Thumbnail of user tammyk670
Texas
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

It said it was delivered and I didn't get it for another two days

Date of experience: October 19, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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