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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,997
Neutral
54
Negative
54
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47,493 reviews

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One of the oldest flag retailers online.
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Reviews (7,630)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user kellyh1704
Ohio
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

We received our order and are very please with the flag and flag case.

Date of experience: May 1, 2023

Thumbnail of user richardm4889
Florida
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

1 side is fine bright in color the other side not so bright faded

Service
Quality

Date of experience: July 25, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Richard. Our super knit polyester flags are a one sided flag where the image is printed on the one side and the other side is a reflection of the print. Please contact our customer service team if you would like to exchange your unused flag or have any additional questions. 877-732-2458

Thumbnail of user mickin6
Washington
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Great! Received this in a timely fashion and great quality.

Date of experience: January 30, 2023

Thumbnail of user douglasf750
Tennessee
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Very pleased with transaction! Shipping was super fast and flag was very well packaged!

Date of experience: January 30, 2023

Thumbnail of user lawrencex78
District of Columbia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

I was pleased with the outstanding quality of the flag.

Reason I chose this business:

The Flag Store has an excellent selection of well made flags.

Reason I chose this product:

The flag was the perfect size and material.

Quality

Date of experience: January 5, 2023

Thumbnail of user johnnb7
Tennessee
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

We love our flag & our experience with your company

Date of experience: March 22, 2023

Thumbnail of user brianb4116
Wisconsin
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

I thought I selected Betsy flag. I was confused by order sheet. My mistake

Quality

Date of experience: June 13, 2023

Thumbnail of user gregh1103
Illinois
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

It was easy and fast. Many to choose from. Easy web site to navigate!

Reason I chose this business:

Searched and found it on the web.

Reason I chose this product:

For a Photo Shoot.

Quality

Date of experience: March 9, 2023

Thumbnail of user jeffb2322
California
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Very good experience. 25 flags ordered and delivered. Good quality and GREAT price.

Thanks!

Date of experience: February 28, 2023

Thumbnail of user kettyt2
Arizona
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

I had a great experience with the flag store and hoping the flag lasts

Reason I chose this business:

Said they had a strong flag

Reason I chose this product:

Because it said it's strong!

Quality

Date of experience: February 1, 2023

Thumbnail of user nulln135
Texas
1 review
0 helpful votes
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October 20th, 2019
Verified purchase
• Updated review

The price was what I need. Easy to go through the ordering the products.

Reason I chose this business:

Just happen to see your web site on the internet

Reason I chose this product:

Looking for flags for next Memorial Day Program I have here in the Park where I live

Value
Shipping
Quality

Date of experience: October 17, 2019

The price was what I need
October 10th, 2019
Verified site experience
• Previous review

The price was what I need. Easy to go through the ordering the products.

Date of experience: October 7, 2019

Thumbnail of user arnaldol7
New York
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

I am very satisfied with my purchase, and with how quickly I received it.

Date of experience: July 3, 2023

Thumbnail of user patrickd1153
North Dakota
2 reviews
1 helpful vote
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November 2nd, 2023
Verified purchase

I was disappointed that the light was made in China.

Reason I chose this business:

I was looking for American made products

Reason I chose this product:

Brightness of the light

Quality

Date of experience: October 3, 2023

Thumbnail of user hildam106
New York
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Flags were received, and in good condition. Experience was good.

Date of experience: March 23, 2023

Thumbnail of user franklinp89
Texas
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Good product and works well. Residents like the product.

Reason I chose this product:

Needed flag holders.

Quality

Date of experience: November 30, 2023

Thumbnail of user kayc459
North Carolina
3 reviews
0 helpful votes
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August 29th, 2023
Verified purchase

The best place to go to purchase flags. I was pleased to find the garden size flag for my garden.

Reason I chose this business:

Because the flags are made is USA.

Reason I chose this product:

We stand with Ukraine

Quality

Date of experience: August 28, 2023

Thumbnail of user sandraa1733
Texas
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Excellent service and fast delivery and it's a beautiful flag!

Date of experience: September 15, 2023

Thumbnail of user geraldd388
Texas
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Love it! I especially love the materials and how easy it was to order.

Reason I chose this business:

Customer service. Quality.

Quality

Date of experience: December 5, 2022

Thumbnail of user summerj57
California
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Great: American workmanship on the greatest flag on earth

Date of experience: November 30, 2023

Thumbnail of user cindyt598
Florida
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

The flag was easy to order and was delivered quickly!

Reason I chose this product:

Price was right

Quality

Date of experience: May 8, 2023

Thumbnail of user marshass
Colorado
2 reviews
0 helpful votes
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August 7th, 2023
Verified purchase

I am happy to report. All is well, the flag I ordered, is here and what I ordered. Thank You!

Date of experience: August 4, 2023

Thumbnail of user jamesb8370
New Jersey
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Good service great prices easy to order good web site

Date of experience: July 4, 2023

Thumbnail of user robertj2555
Indiana
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Ordered flag and the flag arrived in a timely manner

Date of experience: November 14, 2022

Thumbnail of user jamesh7326
Tennessee
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Very fast response to the order.I. Am very pleased with the flags.

Date of experience: December 7, 2023

Thumbnail of user frankc1795
Pennsylvania
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

So far so good, buying experience very good
Time will tell for flag review

Reason I chose this business:

Offered American made flags

Reason I chose this product:

Needed to replace worn flag

Quality

Date of experience: March 1, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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