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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,998
Neutral
54
Negative
54
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47,489 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,631)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user frankc1795
Pennsylvania
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

So far so good, buying experience very good
Time will tell for flag review

Reason I chose this business:

Offered American made flags

Reason I chose this product:

Needed to replace worn flag

Quality

Date of experience: March 1, 2023

Thumbnail of user dorothys1248
Iowa
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Haven't put it up yet. I'll see how it holds up over the summer

Date of experience: May 9, 2023

Thumbnail of user vickyj116
Virginia
3 reviews
2 helpful votes
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July 5th, 2023
Verified purchase

Ordering and receiving order were easy and fast. Great site.

Reason I chose this business:

Had such a good selection

Reason I chose this product:

It’s what I needed

Quality

Date of experience: June 5, 2023

Thumbnail of user lorraines520
Iowa
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Good quality product with a good price for your money.

Reason I chose this product:

Good quality

Quality

Date of experience: November 18, 2022

Thumbnail of user thomasc2884
Nebraska
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Shipping was a little slow, but otherwise everything was fine.

Date of experience: January 27, 2023

Thumbnail of user ruthannl13
Pennsylvania
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

It was very easy to use your website and your products are very nice.

Reason I chose this business:

I believe I have purchased here before.

Reason I chose this product:

This was purchased as a gift to my husband’s Aunt whose husband who served in the armed forces but passed away in 5-2022.

Quality

Date of experience: January 27, 2023

Thumbnail of user jims2189
Florida
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Products were clearly described and were delivered to me efficiently.

Quality

Date of experience: February 24, 2023

Thumbnail of user paulb4579
Nebraska
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Very easy to use the website. Very fast shipping and the product is great!

Reason I chose this business:

I have used before.

Reason I chose this product:

Needed the gold army spear to replace a broken one on one of our color guard flag poles.

Quality

Date of experience: May 11, 2023

Thumbnail of user susanc3768
Utah
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

I got exactly what I wanted at a low cost in a timely manner.

Date of experience: December 27, 2022

Thumbnail of user johnnyp296
Michigan
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Delivery was on time and flag was flawless. Thank yo

Date of experience: March 24, 2023

Thumbnail of user susanc4103
Alabama
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Quick and easy! Made in the USA and fast shipping.

Quality

Date of experience: June 18, 2023

Thumbnail of user timothyg904
Arizona
2 reviews
0 helpful votes
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January 10th, 2023
Verified purchase
• Updated review

Ordering works well. Shipping takes entirely to long to receive.

Reason I chose this business:

Past order.

Reason I chose this product:

Needed the flags.

Quality

Date of experience: December 11, 2022

Works well
December 20th, 2022
Verified site experience
• Previous review

Date of experience: November 20, 2022

Thumbnail of user francesm692
Florida
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Price, delivery and quality were great. I liked the quality

Quality

Date of experience: September 2, 2023

Thumbnail of user beverlyw760
Pennsylvania
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Very easy to order. Prompt delivery. Website is very nice.

Reason I chose this business:

Recommended by a friend.

Reason I chose this product:

Our local Motorcycle Color Guard uses the flags for rides to honor veterans.

Quality

Date of experience: August 23, 2023

Thumbnail of user almae50
Texas
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

I like the quality of the flags. Colors are bright.

Date of experience: August 11, 2023

Thumbnail of user michaell5864
New York
2 reviews
0 helpful votes
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June 29th, 2023
Verified purchase

Great product at great price. Quick delivery. Excellent customer service.

Quick to answer all questions.

Reason I chose this business:

Have used before. Always been satisfied.

Reason I chose this product:

Fir use on graves of veterans.

Service
Quality

Date of experience: May 30, 2023

Thumbnail of user natec110
Arizona
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Ok so far so good - the durability of the flag will govern my opinion.

Quality

Date of experience: January 10, 2023

Thumbnail of user bobbye45
North Carolina
2 reviews
0 helpful votes
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December 4th, 2023
Verified purchase

The products delivered by the Flag store are world-class.

Date of experience: November 27, 2023

Thumbnail of user evansl22
North Carolina
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

We found the flag pole that we wanted pretty quickly.

Quality

Date of experience: March 27, 2023

Thumbnail of user hollys775
Kentucky
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Website was easy to use and flag was delivered promptly.

Date of experience: June 19, 2023

Thumbnail of user donnaw2403
Texas
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

The website is very easy to use, very user friendly!

Reason I chose this business:

It had the product I was looking for.

Reason I chose this product:

The flag I purchased fir the criteria that I was looking for in size and material content.

Quality

Date of experience: May 21, 2023

Thumbnail of user williamc4213
California
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

It is great to hang the flag
And let it fly in the wind

Date of experience: February 18, 2023

Thumbnail of user conniec853
Pennsylvania
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Quick delivery from date of order. Good quality of merchandise.

Reason I chose this business:

Came up on search

Reason I chose this product:

Needed replacements

Quality

Date of experience: August 14, 2023

Thumbnail of user gloriag310
New Mexico
1 review
0 helpful votes
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August 22nd, 2020
Verified purchase
• Updated review

Made in the USA! Love the flag, beautiful! Great quality.

Reason I chose this business:

Great prices.

Reason I chose this product:

Love the American flag.

Value
Shipping
Quality

Date of experience: July 23, 2020

EASY Shopping!
August 12th, 2020
Verified site experience
• Previous review

Date of experience: July 13, 2020

Thumbnail of user richardr3321
Colorado
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

Flag was delivered on time and it's a beautiful flag.

Date of experience: February 17, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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