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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,612 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,986
Neutral
54
Negative
52
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47,470 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,612)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user cassims1
Washington
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Awesome. No other store can satisfy you most when it comes to flags. US flag store is the best

Reason I chose this business:

Best service provider

Date of experience: November 16, 2024

Thumbnail of user montereycountyl
California
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

The items I wanted were not in stock, so I had to purchase them separately. This made things difficult trying to find the same/matching items. However, the quality of the items is exactly what I was looking for, I would highly recommend this company to others.

Reason I chose this business:

Searched online and was referred by others.

Date of experience: September 30, 2024

Thumbnail of user henryh1443
Florida
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Delivery was on time, workmanship is outstanding, and price is fabulous. Thank you very much.

Reason I chose this business:

Because they provide the product that I was looking for.

Date of experience: November 22, 2024

Thumbnail of user danielb6034
California
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Very good and a very nice product 👍 I would place another order for the flags

Reason I chose this business:

Needed good flags for my dad's grave site and my grandfather

Date of experience: November 22, 2024

Thumbnail of user mattg964
Washington
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

I received my order on time and in perfect condition. The prices were quite reasonable and the customer service I received was stellar. I would recommend U.S. Flag Store to all my friends and family.

Reason I chose this business:

Because of its degree of selection and its pricing.

Date of experience: October 19, 2024

Thumbnail of user kiml2143
New York
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Great product, great customer service! We are proudly displaying our flag!

Reason I chose this business:

Internet search

Date of experience: November 25, 2024

Thumbnail of user theresaj1187
Arizona
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Company is a quality USA made flag company. Timely shipping.

Date of experience: November 25, 2024

Thumbnail of user davids17930
Michigan
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Easy shopping and QUALITY Flag, the best I've had in years. I'll be back when I need a new one for sure

Reason I chose this business:

Description of flag caught my attention and sounded like what I was looking for

Date of experience: November 25, 2024

Thumbnail of user josef1674
Idaho
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Overall it was a good experience buying here at the Flag Store

Reason I chose this business:

Quality and prices

Date of experience: November 25, 2024

Thumbnail of user davidf7468
Louisiana
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Easy to use the web store. Delivery was quick. Packaging was adequate.

Reason I chose this business:

American manufacturing and competitive prices.

Date of experience: November 24, 2024

Thumbnail of user josephc6396
Massachusetts
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Exactly what the title says! Found what i was looking for, and it arrived earlier than i expected!

Date of experience: November 23, 2024

Thumbnail of user karenf2684
Alaska
2 reviews
0 helpful votes
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October 9th, 2024
Verified purchase

The selection is wonderful and absolutely beautiful and well made. I appreciated that when the flag burial case I wanted was out of stock and they were unsure of when they would get more, I had enough options that I was able to pick out another case and pedestal that were equally as wonderful!

Reason I chose this business:

American made and supports our military. It was obvious once I received my package that they put a lot of care and respect in what they do at every stage!

Date of experience: September 29, 2024

Thumbnail of user johnn4929
North Carolina
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Received my order a few days earlier than expected. Thank you.

Date of experience: November 24, 2024

Thumbnail of user albertj891
Georgia
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Easy to order and great quality received on time,,,,, and they look great on my bike. I would recommend this product to others.

Date of experience: November 5, 2024

Thumbnail of user ryem2
Florida
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Easy to order with good response time! Flag is in bright sun all day with minimal fading.

Date of experience: November 16, 2024

Thumbnail of user randallt273
Illinois
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Materials bought and used I.n the United States and shown on a pole in the States. Great company and quality products

Reason I chose this business:

Made in the USA

Date of experience: November 5, 2024

Thumbnail of user johnd14429
New Jersey
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

The order I placed for USAF flags was received as ordered. However, this review process is ridiculous.

Reason I chose this business:

Pricing and size.

Date of experience: November 8, 2024

Thumbnail of user wendyl939
Pennsylvania
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Please do not ask me to review you again, I am pleased with my order and do not want to be displeased by repeated requests to provide reviews (this is the third one!).

Date of experience: October 11, 2024

Thumbnail of user davidb12660
New Jersey
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Had an antque 5 prong flag mount. I needed a 3/8" staff and United Stategs Flag was the only one I found that had it with a quality long lasting flag. The flag is perfect

My only problem was one of the 6 flag had a warped staff. I needed 5 so I'll keep the warped one as a backup

Reason I chose this business:

Quality and USA made(?)

Date of experience: October 5, 2024

Thumbnail of user rickyw397
Michigan
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Very fast service good quality product very pleased with purchase

Date of experience: November 22, 2024

Thumbnail of user jennaf211
Maine
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Came much faster than originally expected which was really nice. Flag is of great quality and it looks wonderful on our house

Reason I chose this business:

Best price and made in the USA

Date of experience: November 4, 2024

Thumbnail of user lindseyb511
North Carolina
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Flags were as expected, high quality and arrived in a timely manner.

Reason I chose this business:

Made in America

Date of experience: November 22, 2024

Thumbnail of user garyw3391
California
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Large selection. Took awhile to review all the choices. Prices very reasonable.

Date of experience: November 22, 2024

Thumbnail of user vickic995
North Carolina
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

Prompt shipment great customer service. Great follow up after the flags shipped

Reason I chose this business:

Edges are hemmed made in US

Date of experience: November 21, 2024

Thumbnail of user ninag362
California
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

They are exactly as described. We are extremely happy. Will definitely recommend.

Reason I chose this business:

We could not find what we were looking for any where else.

Date of experience: November 21, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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