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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,998
Neutral
54
Negative
54
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47,487 reviews

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One of the oldest flag retailers online.
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Reviews (7,631)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user suek542
New Jersey
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Easy to order. Prices are good and merchandise received

Date of experience: December 23, 2023

Thumbnail of user jamess9114
Virginia
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Excellent product, very good customer service. Would buy from here again.

Reason I chose this business:

Only carry flags

Service
Quality

Date of experience: December 23, 2023

Thumbnail of user charlesr1673
New York
2 reviews
0 helpful votes
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July 21st, 2023
Verified purchase

I am pleased with the quality of the POW/MIA flag and pleased that I ordered from the United States Flag Store.

Quality

Date of experience: June 21, 2023

Thumbnail of user sharons3640
Ohio
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Very good we'll keep you in mind when ordering other things

Reason I chose this business:

Found on Google

Reason I chose this product:

To put on my husband’s grave

Quality

Date of experience: December 22, 2023

Thumbnail of user douglasm1192
Virginia
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Most of the flags were labeled, however I had to try to figure some of of the missing countries.

Date of experience: August 30, 2023

Thumbnail of user sandrad86
Tennessee
2 reviews
0 helpful votes
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July 14th, 2023
Verified purchase

The flag is of great quality. I purchased two so I can keep the flag fresh.

Date of experience: July 14, 2023

Thumbnail of user laurencem140
Florida
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

This is the second time I have made this order! What's going on? Time is important

Quality

Date of experience: October 21, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. The first order that you made we did not have the flags in stock and it was cancelled for this reason. We recently got the flags in stock. You placed your order on a Saturday and we are not open on weekends. Your flags have been shipped as of today so expect a tracking number tomorrow.

Thumbnail of user colew90
Missouri
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Great experience fast and easy to order receive my product and fast time

Quality

Date of experience: September 10, 2023

Thumbnail of user viviand175
Michigan
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Flags were pretty, came quickly, and were as pictured

Date of experience: October 23, 2023

Thumbnail of user christinem2982
California
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

The ordering process was easy, shipment was fast and product was well packaged.

Date of experience: October 23, 2023

Thumbnail of user kend540
New Jersey
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I ordered a flag an it showed up. I put the flag on the flag pole and it now waves in the wind.

Reason I chose this business:

Because they sell American flags.

Reason I chose this product:

Because it came complete with the stars AND stripes!

Quality

Date of experience: April 26, 2023

Thumbnail of user alext1038
Texas
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Easy and straight forward. I hope it will last as long as I expect it to.

Quality

Date of experience: November 4, 2022

Thumbnail of user dreamlandv
Arizona
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Easy to find products and great quality. Great products.

Reason I chose this business:

Would recommend to others and make sure we rebuy the products.

Quality

Date of experience: December 11, 2023

Thumbnail of user ralphn202
Indiana
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Pleased with how fast I received my order and pleased with flag.
I will be ordering again with you.

Date of experience: March 22, 2023

Thumbnail of user michaelv1706
Texas
1 review
1 helpful vote
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January 7th, 2023
Verified purchase

I received it, but it was broken and I am having a hard time getting a replacement and or a refund

Date of experience: December 8, 2022

Thumbnail of user amonak.h
California
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

The online transaction went smoothly. I was impressed with the ease with which it was done.

Reason I chose this business:

One of few outlets that had this particular item.

Reason I chose this product:

I retired from the U S Army and want to show my loyalty to this Service.

Quality

Date of experience: December 9, 2022

Thumbnail of user fr.c
New York
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

All easy. Nice way to order online.
It was easy to order.

Reason I chose this business:

We are repeat customers

Reason I chose this product:

We needed a new flag.

Quality

Date of experience: December 14, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business!

Thumbnail of user terrys1561
California
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

It was very easy process but...I was sent a Maine Flag instead of a Marine flag

Quality

Date of experience: February 27, 2023

Thumbnail of user carolynf538
Wisconsin
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

I like that I was able to select the country flags that I needed. Thank you.

Service
Quality

Date of experience: November 14, 2022

Thumbnail of user bartb149
New York
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Excellent! Great Experience. Great Price. Great Product.

Service
Quality

Date of experience: December 20, 2023

Thumbnail of user jasond1606
Virginia
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

It was good. The ordering process went smooth! It was easy to get the product to our door step.

Reason I chose this business:

I found it on the internet and have used it several times.

Reason I chose this product:

For durability to last outside all of the time in ND summers

Quality

Date of experience: June 6, 2023

Thumbnail of user ronaldo315
North Carolina
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Not what I thought I had ordered. On re reading add I received exactly what I ordered.

Date of experience: December 7, 2023

Thumbnail of user af689
Ohio
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I received my order quickly! Thank you! Great service

Date of experience: December 20, 2023

Thumbnail of user terryv336
Florida
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Awesome flag. As described, will buy again. Great details on the flags.

Date of experience: December 20, 2023

Thumbnail of user workshops1
Michigan
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

As described, just what my husband wants for Christmas

Date of experience: December 20, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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