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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,999
Neutral
54
Negative
54
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47,486 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,631)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user henryf443
Illinois
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Received the product early then expected and everything was correct.

Reason I chose this product:

Cemetery flags

Quality

Date of experience: December 22, 2023

Thumbnail of user lakec21
Texas
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Excellent website made it easy to pick exactly what I wanted.

Date of experience: December 22, 2023

Thumbnail of user pamelae255
California
4 reviews
0 helpful votes
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December 27th, 2023
Verified purchase
• Updated review

My purchase just.01 short to void shipping charges - not fair

Quality

Date of experience: December 20, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. We are sorry the system did not give you free shipping. We have a team of customer service agents at 877-732-2458 M-F 8-5 EST.
We appreciate your continued business!

For some reason had to redo information even with a...
February 23rd, 2022
Verified site experience
• Previous review

For some reason had to redo information even with a previous account

Date of experience: January 24, 2022

Thumbnail of user geos37
Connecticut
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Great help finding replacement part. Experience with flags from this company outstanding!

Quality

Date of experience: December 22, 2023

Thumbnail of user johnk3928
Wisconsin
2 reviews
0 helpful votes
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December 22nd, 2023
Verified purchase

Easy to navigate through the variety of choices and check out process.

Quality

Date of experience: December 21, 2023

Thumbnail of user garyb1197
Ohio
1 review
0 helpful votes
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September 8th, 2023
Verified purchase
• Updated review

I checked things out, made my order out, and got what I wanted.

Quality

Date of experience: September 7, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Gary!

Thank you
March 18th, 2021
Verified site experience
• Previous review

Date of experience: March 17, 2021

Thumbnail of user rosew793
Ohio
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

I am super satisfied with my order. I am happy with how bright the light is and how light it has.

Date of experience: August 15, 2023

Thumbnail of user chrisc3173
California
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

Very fast shipping, very high quality flag. Thank you

Date of experience: October 18, 2022

Thumbnail of user maryd3576
Massachusetts
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Fabric is heavy and color is bright. Quality item!

Date of experience: July 5, 2023

Thumbnail of user harryp404
Florida
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Always a great experience,never a problem,items came on time

Reason I chose this business:

When you have a great product why go anywhere else

Reason I chose this product:

Long lasting

Quality

Date of experience: January 11, 2023

Thumbnail of user johnl6917
Virginia
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

See above, didn't think it was necessary to repeat myself.

Reason I chose this business:

Found online.

Reason I chose this product:

Close to items I had purchased from other retailers.

Quality

Date of experience: December 19, 2023

Thumbnail of user gregoryr828
Minnesota
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Easy to find the product and very prompt delivery.

Reason I chose this business:

You had the product that I was looking for. I

Reason I chose this product:

Minnesota is changing its flag. I wanted to order one that represented the state that I grew up in as opposed to the zoo Governor Walz has turned it into. I will not fly the new "woke" flag.

Quality

Date of experience: December 19, 2023

Thumbnail of user marial2451
Kansas
1 review
1 helpful vote
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April 12th, 2023
Verified purchase

It was fast and easy to order. The site is easy to use

Reason I chose this business:

I have ordered previously

Reason I chose this product:

I needed a durable America Flag

Quality

Date of experience: March 13, 2023

Thumbnail of user beverlys1013
Utah
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Good. Will order again if needed. Very good quality

Quality

Date of experience: June 5, 2023

Thumbnail of user mariat1615
New York
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Quick and easy ordering, prompt delivery and nice product

Quality

Date of experience: March 16, 2023

Thumbnail of user bettye746
Virginia
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I ordered online and it arrived promptly. I am delighted with the symbolism and the beauty of it.

Reason I chose this business:

It had what I was seeking.

Reason I chose this product:

It was what I was seeking

Quality

Date of experience: September 7, 2023

Thumbnail of user jamesw5469
Arizona
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Efficient and timely. Great follow up and appreciated quality

Reason I chose this business:

Previous experience

Reason I chose this product:

Replacement

Quality

Date of experience: March 7, 2023

Thumbnail of user johng7008
New York
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

High quality and affordable. Very nice flag and quality

Quality

Date of experience: December 10, 2023

Thumbnail of user sharons3262
Texas
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

From the order to the delivery everything was great.

Reason I chose this business:

The website caught my attention so I read about their products which sounded like they are of good quality.

Reason I chose this product:

I needed it for my great grandfather’s grave.

Quality

Date of experience: April 20, 2023

Thumbnail of user dougj305
Pennsylvania
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

Quality is great and customer service is always good

Reason I chose this business:

Great quality

Reason I chose this product:

Need a flag for my new flag pole

Quality

Date of experience: December 28, 2022

Thumbnail of user jaroslawb6
Rhode Island
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Ordering was easy and the product was as described.

Reason I chose this business:

Company had what I needed,

Reason I chose this product:

To restore memorial

Quality

Date of experience: June 7, 2023

Thumbnail of user davidj3720
Kansas
1 review
0 helpful votes
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December 4th, 2023
Verified purchase
• Updated review

Web site was easy to navigate and ordering was very easy.

Quality

Date of experience: November 27, 2023

Excellent experience.
October 27th, 2023
Verified purchase
• Previous review

The online support was excellent. Help me make the decision on the size and strength of the fabric for the flag. Also had a great selection of flags to choose from.

Date of experience: September 27, 2023

Thumbnail of user scottc2235
Maine
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Very easy and fast. From the web site and ordering to the Delivery!

Quality

Date of experience: February 22, 2023

Thumbnail of user cindyl1133
Pennsylvania
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Easy to order, good description. Great quality. Looks great.

Quality

Date of experience: April 21, 2023

Thumbnail of user annc1265
New York
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Quick and easy - Flag came in good time and was very good quality.

Quality

Date of experience: December 29, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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