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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,999
Neutral
54
Negative
54
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47,486 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,631)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user constancev12
North Carolina
2 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase

Online shopping was user friendly and price was reasonable.

Quality

Date of experience: March 3, 2023

Thumbnail of user deborahc2534
Utah
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Received order in a timely manner in good condition.

Reason I chose this business:

We were given a flag from the US Flag Store and we liked it very well so decided to buy another.

Quality

Date of experience: July 16, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Deborah!

Thumbnail of user richardd2748
Florida
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Excellent choice of flags and accessories and great quality and shipping was fast

Quality

Date of experience: January 20, 2023

Thumbnail of user harveyk74
New Jersey
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

Super service and great job and good quality product.

Date of experience: December 27, 2022

Thumbnail of user brendah2174
Iowa
2 reviews
0 helpful votes
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May 24th, 2023
Verified purchase

The flag arrived in a short time. Love the texture of the fabric

Date of experience: April 24, 2023

Thumbnail of user jeank495
Oregon
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Good experience. On time delivery and flags look good.

Date of experience: November 1, 2022

Thumbnail of user markp2985
West Virginia
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Fast service and great customer service, will order again..

Quality

Date of experience: June 23, 2023

Thumbnail of user kennethf704
North Carolina
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Great products, good quality good service on time delivery

Reason I chose this business:

Seen it on tv

Quality

Date of experience: April 25, 2023

Thumbnail of user saram1478
Ohio
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Ordering was quick, easy and shipping fast and accurate

Date of experience: May 31, 2023

Thumbnail of user linnieb4
Virginia
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

We placed the order and it made it to the Lodge very quickly

Date of experience: April 26, 2023

Thumbnail of user lindab5206
Illinois
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Love these flags! Very good quality. Looks very nice.

Quality

Date of experience: April 4, 2023

Thumbnail of user jamesd5014
Colorado
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Ordering was easy and prompt. The price of the flags was very low in price.

Reason I chose this business:

Got word of the sale from a post on Facebook.

Reason I chose this product:

The Mississippi 1894 flag is the real flag of its state, approved by its voters. I want to make sure I will always have one available to fly or display.

Quality

Date of experience: October 27, 2023

Thumbnail of user jeffreyh1338
New Jersey
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Very Satisfied on the product and the delivery time

Reason I chose this business:

Only store I use to purchase my American Flags

Reason I chose this product:

Best American Flag

Quality

Date of experience: January 23, 2023

Thumbnail of user jessicab3450
Idaho
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Great site to shop from and great products received.

Quality

Date of experience: September 28, 2023

Thumbnail of user hilln5
North Carolina
2 reviews
0 helpful votes
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December 21st, 2023
Verified purchase
• Updated review

Awesome American made flags and quick delivery. Great selection too!

Date of experience: December 14, 2023

Great company, this is my second order of flags to...
March 3rd, 2020
Verified site experience
• Previous review

Great company, this is my second order of flags to go with the pole kit.

Date of experience: February 19, 2020

Thumbnail of user josephi569
California
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

It was great the Flags was perfect great color and material 100% good.

Reason I chose this product:

We use a lot of Flags thru out the year.

Quality

Date of experience: April 28, 2023

Thumbnail of user joes3081
Oklahoma
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

If I had this part already on my flagpole I would not have had the failure on my flagpole!

Reason I chose this business:

I was already receiving your emails ads, so I was able to find the needed part after search of your site.

Reason I chose this product:

It was what I needed!

Quality

Date of experience: October 27, 2023

Thumbnail of user mikem4315
Oklahoma
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Good enough except for the Unsolicited need for comments.

Quality

Date of experience: July 25, 2023

Thumbnail of user michaelm13300
Nevada
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

No problems with receiving product - all went well.

Quality

Date of experience: December 14, 2023

Thumbnail of user troyb420
Kansas
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase
• Updated review

No problems. Fast and Immediate Service. Correct product.

Reason I chose this business:

Have purchased before.

Reason I chose this product:

For a Club Project.

Quality

Date of experience: December 15, 2023

Thanks for your help
December 10th, 2022
Verified site experience
• Previous review

Thanks for your help. This is the third time for ordering from your Company.

Date of experience: November 10, 2022

Thumbnail of user markw3969
Indiana
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Great made well easy and works well easy to install

Reason I chose this business:

American made

Quality

Date of experience: November 29, 2023

Thumbnail of user timw1036
Ohio
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Nice experience for online shopping...plenty of choices, nice products

Reason I chose this business:

Quality product and reasonable price.

Reason I chose this product:

American made, quality, price

Quality

Date of experience: April 29, 2023

Thumbnail of user jims2265
Wisconsin
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Just the color and size I was looking for. The price was right.

Reason I chose this business:

Price. Color. Size.

Quality

Date of experience: April 29, 2023

Thumbnail of user phildi
Iowa
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

I got what I ordered on time. Thank you.------------------------------------

Reason I chose this business:

Price, availability

Quality

Date of experience: November 8, 2022

Thumbnail of user davidd3607
North Carolina
1 review
0 helpful votes
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December 18th, 2023
Verified purchase
• Updated review

All is good everything I ordered came and in fine condition

Date of experience: December 14, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business David!

I think discounts should be set up so any purchase...
February 7th, 2022
Verified site experience
• Previous review

I think discounts should be set up so any purchase can use it

Date of experience: January 8, 2022

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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