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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,999
Neutral
54
Negative
54
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47,486 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,631)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user shoichiros
Hawaii
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

The package was delivered on time & in great condition. No complaints

Date of experience: December 11, 2023

Thumbnail of user ryans2139
Minnesota
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Flag arrived quickly and is of high quality. I will be ordering from here again in the future.

Date of experience: December 11, 2023

Thumbnail of user ronaldh1452
South Dakota
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

The toughest flag we have ever had and we have tried many.

Reason I chose this business:

Our second order

Quality

Date of experience: August 24, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Ronald!

Thumbnail of user quynhp7
Utah
2 reviews
0 helpful votes
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February 20th, 2023
Verified purchase

The highest country in science. Many good people, many good products from the whole world.

Great.

Reason I chose this business:

Naturally by the website

Reason I chose this product:

I love America

Service
Quality

Date of experience: January 21, 2023

Thumbnail of user hershelh17
Ohio
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Good job, great poles and nice price. Quick delivery, and low price

Date of experience: October 18, 2023

Thumbnail of user maryp3694
Pennsylvania
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Easy ordering
Speedy shipping
Great quality product

Date of experience: December 12, 2023

Thumbnail of user steves3682
Arkansas
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Great Experience! Received order in a timely manner and in great condition.

Date of experience: October 20, 2023

Thumbnail of user pamm990
Alabama
1 review
0 helpful votes
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October 27th, 2023
Verified purchase
• Updated review

Good selection and easy to use.
Web site is easy to navigate.

Quality

Date of experience: September 27, 2023

Great flag.
March 16th, 2023
Verified purchase
• Previous review

Website is easy to use. Good selection of items to choose from.

Reason I chose this business:

I was looking for a Confederate flag to hang alongside my United States flag and the United States flag store was the only place that had a good quality flag.

Quality

Date of experience: February 14, 2023

Thumbnail of user williams6494
South Carolina
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

The site was easily located; the products were easy to find; the transaction was simple.

Quality

Date of experience: September 11, 2023

Thumbnail of user ricks1515
Indiana
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Very pleased with the new replacement flag pole as well as the new solar light.

Reason I chose this business:

Return customer.

Reason I chose this product:

Replacement needed

Quality

Date of experience: April 26, 2023

Thumbnail of user catherineh1175
Delaware
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Flags perfect for the intended use. Thank you for the quick delivery.

Quality

Date of experience: July 19, 2023

Thumbnail of user isaiahj59
Florida
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Good and it was on time and all of the info was in the order.

Service
Value
Shipping
Returns
Quality

Date of experience: July 22, 2023

Thumbnail of user ruthp1036
Pennsylvania
2 reviews
0 helpful votes
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December 13th, 2023
Verified purchase

Easy site-- fast shipping--- flag beautiful gift to son---he will love it

Reason I chose this product:

Wanted cotton outdoor flag.and this site had it

Quality

Date of experience: December 13, 2023

Thumbnail of user karenc4132
Ohio
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Exactly what we were wanting. Very nicely made. Just the right size.

Date of experience: December 11, 2023

Thumbnail of user rogerg710
Florida
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Nice quality product. Shipping was delayed somewhere in route.

Date of experience: December 13, 2023

Thumbnail of user joseo512
South Carolina
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

I'm very happy with my flags and the time the time I receive my oder

Date of experience: March 8, 2023

Thumbnail of user rickp578
South Dakota
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

I ordered my products and they were delivered promptly.

I had to send back the eagle flag topper because I had ordered the wrong one. They promptly send me a return label.

Reason I chose this business:

I had previously ordered a solar flag light from Amazon and it was on order for over a month, I saw you had a similar light for a better price and had it in stock. I cancelled my Amazon order and ordered yours.

Reason I chose this product:

Because of your availability and price. I also ordered a flag with my light. Your prices were very good on both items.

Service
Quality

Date of experience: December 13, 2023

Thumbnail of user susanv1514
Minnesota
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

It was accurate and timely. Our state is changing the flag, I want some history.

Reason I chose this business:

First thing that came up on line

Quality

Date of experience: December 13, 2023

Thumbnail of user balbinas
Colorado
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

I found it easy to find the flag that I wanted and easy to order.

Quality

Date of experience: May 22, 2023

Thumbnail of user williamu104
New York
2 reviews
0 helpful votes
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July 27th, 2023
Verified purchase

Very quick, accurate and quality product. The website and ordering process was quick and easy.

Date of experience: July 26, 2023

Thumbnail of user bevr63
Colorado
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Good ….easy to order….timely effort to process order…arrival time…sufficient

Reason I chose this business:

Quality….price

Quality

Date of experience: April 7, 2023

Thumbnail of user mychalt1
California
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

It was great! Thank you for you letting me order from you!

Quality

Date of experience: October 14, 2022

Thumbnail of user gregn255
Pennsylvania
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Overall the quality is pretty decent. The fitment of the finials is a bit loose

Reason I chose this business:

Have what I needed

Reason I chose this product:

They were within spec

Quality

Date of experience: January 5, 2023

Thumbnail of user carls1060
Virginia
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

The website was easy to navigate, and the order was delivered promptly.

Quality

Date of experience: May 20, 2023

Thumbnail of user chriss4149
Washington
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

The ordering process was very easy and the product was quickly delivered.

Reason I chose this business:

Flags are MADE IN USA

Reason I chose this product:

Wanted a flag for a back drop in my office but refused to buy a flag made in another county. Your flags are MADE IN USA as they should be and there is a lot of value in that to me.

Quality

Date of experience: November 16, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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