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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,999
Neutral
54
Negative
54
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47,486 reviews

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One of the oldest flag retailers online.
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Reviews (7,631)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user larryp910
Illinois
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I was very pleased. The delivery was prompt and the product was in good
Condition.

Date of experience: March 15, 2023

Thumbnail of user freds682
California
2 reviews
0 helpful votes
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January 19th, 2023
Verified purchase

I ordered on line it was simple.
The flag was delivered, and it was what I expected.

Reason I chose this business:

Referral from a friend.

Reason I chose this product:

It was advertised as a heavy duty and that's what I needed.

Quality

Date of experience: December 20, 2022

Thumbnail of user gregs1497
Massachusetts
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

Well described and hope will last as long as my last flag.

Quality

Date of experience: August 8, 2023

Thumbnail of user allanz30
California
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

It is a great flag and the service was quick great service!

Date of experience: June 15, 2023

Thumbnail of user kelleym218
Indiana
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Excellent experience…the order was quickly handled and the delivery was fast!

Date of experience: April 12, 2023

Thumbnail of user veronicam804
Illinois
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

The placing of the ordering was good and the delivery came in a timely manner and in good condition

Date of experience: June 7, 2023

Thumbnail of user olenar12
Michigan
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Very nice service, good condition of flags, thank you so much

Quality

Date of experience: December 8, 2023

Thumbnail of user roberts4932
Maryland
1 review
1 helpful vote
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February 11th, 2023
Verified purchase

You did what you said you would do. There were no problems.

Date of experience: January 12, 2023

Thumbnail of user ronaldc1090
Michigan
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Easy and convenient i love my flags. Good quality and good price

Quality

Date of experience: November 22, 2022

Thumbnail of user williams6067
Pennsylvania
1 review
0 helpful votes
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November 9th, 2023
Verified purchase
• Updated review

Very easy to search for products and very easy to make my purchase

Reason I chose this business:

Good quality and reasonable prices

Quality

Date of experience: October 10, 2023

Confederate Flag
May 25th, 2023
Verified purchase
• Previous review

Easy ordering and quick delivery. Great product as a collector item

Reason I chose this business:

I liked what was sold

Reason I chose this product:

I’m a history buff

Quality

Date of experience: April 25, 2023

Thumbnail of user jamesl4285
Texas
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Ordering was quick and easy. Product descriptions were concise and informative. Delivery was quick.

Reason I chose this business:

Variety of products and they are "made in America."

Reason I chose this product:

To replace a flag which has reached the end of its life.

Quality

Date of experience: July 5, 2023

Thumbnail of user delbertf14
Indiana
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Easy to navigate and understand. Yes, I had no problem ordering our flag.

Quality

Date of experience: November 29, 2023

Thumbnail of user dennisb1340
Colorado
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

Excellent service I received from your service department

Service
Quality

Date of experience: December 1, 2022

Thumbnail of user davidd5433
Maryland
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

It was wonderful - it was a very easy process. The product was great quality - a very good value!

Date of experience: September 7, 2023

Thumbnail of user orrins24
California
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Ordering was easy and it arrived quickly. Our Cub Scouts folded it and our Boy Scouts raised it!

Reason I chose this business:

American made

Reason I chose this product:

American made

Quality

Date of experience: June 7, 2023

Thumbnail of user kathrynt469
Minnesota
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

Just what we wanted. Beautiful and high quality. It looks majestic flying proud on our flagpole!

Date of experience: December 1, 2023

Thumbnail of user willliamj1
Pennsylvania
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

No comments at this time. This is my own opinion and this is a waste of time

Quality

Date of experience: December 6, 2022

Thumbnail of user dianep2158
Missouri
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Good so far, bought as a gift. Will see it in ten days

Quality

Date of experience: November 30, 2023

Thumbnail of user chrisa2116
Ohio
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

New flag replacement for lid faded torn flag that needed replacement

Reason I chose this business:

Price and variety

Quality

Date of experience: October 12, 2023

Thumbnail of user thomask2218
Illinois
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

However, the base I got was not the one I ordered.

Date of experience: October 12, 2023

Thumbnail of user darrenl249
Ohio
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

We were very pleased with the products we received. Also, we received our order very quickly.

Date of experience: September 19, 2023

Thumbnail of user haroldw464
Florida
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

It was hard to find a mount for 5/8" diameter and this fit perfectly.

Date of experience: November 29, 2023

Thumbnail of user johnw7701
Arizona
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Ordered your Welcome Flag. It arrived as promised and I was very happy.

Date of experience: November 29, 2023

Thumbnail of user scottn991
Kentucky
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Overall I was very pleased with the whole the whole process

Reason I chose this business:

American made products is what we look for when purchasing

Reason I chose this product:

The winds here in Kentucky seem to take atoll on our flags I'm hoping we can use this Flag for many months

Quality

Date of experience: April 19, 2023

Thumbnail of user joshuah970
New Mexico
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Quick and easy shipment. Packed very secure and delivered very fast.

Reason I chose this business:

Made in USA and real wood

Reason I chose this product:

Wasn’t made from cheap material

Quality

Date of experience: December 22, 2022

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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