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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,997
Neutral
54
Negative
54
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47,483 reviews

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One of the oldest flag retailers online.
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Reviews (7,629)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user carolynp857
Florida
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Everything went smoothly and that's a rare occurrence online most of the time.

Reason I chose this business:

Product made in the USA!

Reason I chose this product:

Same as above

Quality

Date of experience: October 20, 2023

Thumbnail of user robertj3133
Alaska
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Smooth and easy,very helpful young lady agent, she made great suggestions

Reason I chose this business:

Price,availibility, completeness of products Color Guard use

Reason I chose this product:

Color Guard use

Quality

Date of experience: October 19, 2023

Thumbnail of user kevinj1456
New York
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

The smile on my father's face. He loves your flags

Reason I chose this product:

Return gift for my father

Quality

Date of experience: October 23, 2023

Thumbnail of user frankp1494
Indiana
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Flag is high quality. Proud to display in my yard.

Date of experience: October 24, 2023

Thumbnail of user sharong2133
Pennsylvania
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Prompt delivery. Nice, sturdy products. Proud to display them in my yard. Thank you.

Date of experience: October 23, 2023

Thumbnail of user robertk3911
Maryland
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

The online store was easy to navigate, and everything went well.

The customer service assured me that my product would be shipped on time.

Reason I chose this business:

We search the Internet and found that your company had the best price.

Reason I chose this product:

We needed a flag for a ceremony

Service
Quality

Date of experience: October 24, 2023

Thumbnail of user dant1084
Washington
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Package arrived in the expected time frame. All items excellent

Date of experience: October 23, 2023

Thumbnail of user gregoryh1269
California
2 reviews
0 helpful votes
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October 23rd, 2023
Verified purchase

Quick and easy great selection would use again thank you

Date of experience: October 22, 2023

Thumbnail of user stevent1382
Minnesota
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Nice selection of flags. They will have what you need,

Date of experience: October 23, 2023

Thumbnail of user chrisw2792
California
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Great quality flags, reasonable prices, prompt delivery…thanks!

Date of experience: October 24, 2023

Thumbnail of user dianeg1687
Pennsylvania
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Easy online ordering. Website has good sizing instructions.
Fabric nylon is very sturdy

Date of experience: October 24, 2023

Thumbnail of user blanel4
North Carolina
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Pleased with the product will purchase again as needed

Reason I chose this business:

Used in the past

Reason I chose this product:

Needed flags for my church

Quality

Date of experience: October 24, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Blane!

Thumbnail of user stevenf1607
Maryland
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Nice. Transaction. Great experience with order. Tha

Quality

Date of experience: October 25, 2023

Thumbnail of user georgea794
Pennsylvania
2 reviews
0 helpful votes
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October 25th, 2023
Verified purchase

Ordered a few gadsden flag patches. They came when promised and look great

Reason I chose this business:

After reading some reviews I tried them glad I did

Reason I chose this product:

My group wanted these patches

Quality

Date of experience: October 25, 2023

Thumbnail of user donaldm1842
Indiana
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Order was split because not in stock, strangely they came one day apart.

Date of experience: October 27, 2023

Thumbnail of user patricias4480
Rhode Island
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Flag is good quality. Would definitely buy it again.

Date of experience: October 27, 2023

Thumbnail of user herby7
Virginia
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Easy ordering and going through the menu. No problems.

Quality

Date of experience: October 27, 2023

Thumbnail of user howardt182
California
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Unfortunately, the first box arrived badly broken, but was quickly replaced.

Service
Quality

Date of experience: October 25, 2023

Thumbnail of user karend2690
Colorado
2 reviews
0 helpful votes
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October 27th, 2023
Verified purchase

Easy to place order. Flags were delivered as quoted

Date of experience: October 25, 2023

Thumbnail of user katherineb1279
California
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

They are good quality and quickly shipped to my house

Reason I chose this business:

Needed for an event

Quality

Date of experience: October 26, 2023

Thumbnail of user nicolp5
Minnesota
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Took a few weeks from order to delivery. But worth the wait.

Date of experience: October 26, 2023

Thumbnail of user barbarak1828
Tennessee
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Couldn't be happier with the service and quality of the product. Thank you so much!

Date of experience: May 18, 2023

Thumbnail of user beverlye362
Texas
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Very easy to order and exactly what I was looking for.

Reason I chose this business:

I had what I wanted.

Reason I chose this product:

I needed an indoor flag with a stand for our DAR meetings.

Quality

Date of experience: October 26, 2023

Thumbnail of user satistfiedc
North Carolina
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

I ordered what I needed, and received exactly what I expected.

Quality

Date of experience: July 26, 2023

Thumbnail of user glenny56
Missouri
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Was excellent quality and exactly what I wanted. I couldn't have asked for anything better

Date of experience: January 29, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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