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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,996
Neutral
54
Negative
54
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47,480 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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Reviews (7,628)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user johnr3739
Montana
1 review
0 helpful votes
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June 28th, 2023
Verified purchase
• Updated review

Great so far.Easy shopping experience.this time.Will shop here again.

Reason I chose this business:

Quality merchandise.

Date of experience: May 29, 2023

Great so far
June 14th, 2023
Verified site experience
• Previous review

Date of experience: May 15, 2023

Great purchase
August 8th, 2021
Verified site experience
• Previous review

Great purchase. Quality flag

Date of experience: July 9, 2021

Thumbnail of user nulln1530
Arizona
1 review
0 helpful votes
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April 11th, 2020
Verified purchase
• Updated review

Ordering was easy, would have appreciated shipping info before going to pay pal

Reason I chose this business:

Online shopping

Value
Shipping
Quality

Date of experience: March 12, 2020

Ordering was easy, would have appreciated shipping...
March 3rd, 2020
Verified site experience
• Previous review

Ordering was easy, would have appreciated shipping info before going to pay pal

Date of experience: March 1, 2020

Thumbnail of user bevj38
Wisconsin
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

All went well! Order was placed, accepted, shipped, and received within a few days.

Date of experience: May 30, 2023

Thumbnail of user joeb2688
Pennsylvania
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Very well made Flag, easy ordering & fast shipping

Reason I chose this business:

American made products

Reason I chose this product:

Bike Flag for Funeral escorts

Quality

Date of experience: March 2, 2023

Thumbnail of user lauras3380
Illinois
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Quality product made in the USA. Fast delivery. Thanks!

Date of experience: February 27, 2023

Thumbnail of user brendag1553
Texas
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Ordered my flag for Israel and just what I wanted than you!

Date of experience: February 22, 2023

Thumbnail of user jimmied45
Florida
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Easy to order and fast delivery. The flag is made of good quality materials.

Date of experience: August 16, 2023

Thumbnail of user rickm1126
Florida
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Easy to order and flags arrive within a reasonable time

Quality

Date of experience: July 11, 2023

Thumbnail of user jamesr4424
Florida
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

The selection process was very easy. Great products. USA made!

Quality

Date of experience: April 17, 2023

Thumbnail of user janetg1417
South Carolina
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

The colors are so bright. This is a beautiful and well made flag.

Date of experience: October 10, 2023

Thumbnail of user kenw662
Mississippi
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Easy ordering and prompt delivery. Will use again.

Date of experience: July 11, 2023

Thumbnail of user terryh1401
Florida
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

No issues with my experience. Delivery was ahead of schedule.

Reason I chose this business:

American owned and made product

Quality

Date of experience: October 10, 2023

Thumbnail of user jimk1076
Ohio
2 reviews
0 helpful votes
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July 10th, 2023
Verified purchase

Quick easy.found what I wanted.ordered online.received quickly

Quality

Date of experience: July 9, 2023

Thumbnail of user glennisp2
Iowa
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Quality was excellent & it came quickly in the mail.

The street in front of my house is being redone & mailman wouldn't deliver the mail so called to see if had been sent & they said it was at the post office. Nice customer service you have.

Reason I chose this business:

Came up on my computer when I googled for glags.

Reason I chose this product:

Can't buy an Iowa flag in my area.

Service
Quality

Date of experience: October 10, 2023

Thumbnail of user tigeb
Missouri
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Thanks for the flag. It was delivered quickly and safely. A good transaction.

Date of experience: October 10, 2023

Thumbnail of user zollyz
Florida
3 reviews
0 helpful votes
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November 25th, 2022
Verified purchase

Flag looks beautiful on pole. I should have went a size bigger

Date of experience: October 26, 2022

Thumbnail of user robertw5554
Mississippi
1 review
0 helpful votes
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November 9th, 2023
Verified purchase
• Updated review

My second time ordering very pleased I will definitely order from here again

Quality

Date of experience: October 10, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Robert!

Good so far
August 21st, 2023
Verified site experience
• Previous review

Date of experience: August 20, 2023

Thumbnail of user nancyl2088
Montana
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

I ordered flags from your site and they arrived within two weeks.

Our order was on back order but was promptly filled when I called the phone number provided in the email.

Reason I chose this business:

One of our members has used your company and was very satisfied.

Reason I chose this product:

You offered the product that we wanted at an affordable price

Service
Quality

Date of experience: October 25, 2022

Thumbnail of user charlest1379
New York
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Staff was very friendly and helpful with filling my order.

Reason I chose this business:

Quality of flags and their ability to withstand the elements

Reason I chose this product:

Replace my two year old one. This flag is flown in a very windy area and holds up well

Quality

Date of experience: April 16, 2023

Thumbnail of user trentw67
Colorado
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Easy-to-use buying process and efficient delivery without delay

Reason I chose this business:

Made in the USA

Reason I chose this product:

What I wanted

Quality

Date of experience: April 16, 2023

Thumbnail of user duncanm181
Washington
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Good customer service on the phone, and full double sided print in great resolution. Satisfactory

Service
Quality

Date of experience: July 10, 2023

Thumbnail of user williamb5632
Pennsylvania
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Thank you, we received our American Flag in a timely manner

Date of experience: July 10, 2023

Thumbnail of user dorenew6
New Jersey
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Just what we were looking for and delivered to our door.

Quality

Date of experience: July 8, 2023

Thumbnail of user deborahd1825
North Carolina
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Great service and exceptional quality of merchandise.

Quality

Date of experience: October 4, 2022

Thumbnail of user richardg3346
Florida
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Flag is great. Should last a long time. Maintains shape and looks sharp.

Date of experience: September 21, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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