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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,476 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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Reviews (7,627)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user jodyb365
Nebraska
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Wonderful way to hang flowers, wreaths on my relatives graves.

Reason I chose this business:

Had bought from them previously.

Reason I chose this product:

Needed to hang Christmas wreaths on my parents graves.

Quality

Date of experience: June 22, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Jody!

Thumbnail of user scotta1347
Indiana
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

My light delivered pretty quick, and was easy to order.

Date of experience: June 21, 2023

Thumbnail of user larryf768
California
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Seems to be high quality,,,will wait and see as always

Reason I chose this business:

Made in the USA and quality

Quality

Date of experience: September 25, 2023

Thumbnail of user brendas2426
Texas
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

Had difficulty navigation around sites to find what i wanted

Reason I chose this business:

Purchased items previously

Reason I chose this product:

Light weight, low wind, hot sun

Quality

Date of experience: March 29, 2023

Thumbnail of user johng6338
New Hampshire
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase
• Updated review

Hard for non computer older adults. Please simply your website

Reason I chose this business:

Good, prior service and materials

Date of experience: June 22, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your input John. We are always striving to meet the needs of our customers!

Hard for non computer older adults
July 5th, 2023
Verified site experience
• Previous review

Date of experience: June 5, 2023

Thumbnail of user kathleenp1380
Maine
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

We sit on a hill and this will be visible for those wondering if we're open. Thank you!

Reason I chose this business:

American company

Reason I chose this product:

We needed an OPEN sign

Quality

Date of experience: March 29, 2023

Thumbnail of user st.e
Indiana
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

It was easy to order the flags and they arrived in a timely manner.

Date of experience: June 22, 2023

Thumbnail of user angelad378
Florida
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Easy order. Arrived Quickly. Perfect excellent quality merchandise at a very reasonable price.

Quality

Date of experience: June 24, 2023

Thumbnail of user carrieh460
Michigan
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Easy to navigate. Had exactly what I needed at a reasonable cost

Date of experience: March 31, 2023

Thumbnail of user craigl467
Maryland
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Absolutely perfect flagpole, flag and solar light! Looks beautiful in the front of our community!

Date of experience: October 6, 2022

Thumbnail of user marthaf720
Illinois
1 review
0 helpful votes
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October 22nd, 2022
Verified purchase

Great website - easy to navigate and complete a transaction!

Quality

Date of experience: September 22, 2022

Thumbnail of user mavianw
New Jersey
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Very easy to shop! Made in America! Would buy again!

Reason I chose this business:

Made in America

Reason I chose this product:

Good quality

Quality

Date of experience: June 7, 2023

Thumbnail of user larrys1559
Wisconsin
3 reviews
0 helpful votes
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October 22nd, 2022
Verified purchase

Quality product at a good price. Speedy service and looks great in front yard

Date of experience: September 22, 2022

Thumbnail of user douglass1139
Oklahoma
1 review
0 helpful votes
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September 12th, 2023
Verified purchase
• Updated review

Discount code not revealed at checkout, purchases still made anyway

Reason I chose this business:

Reviews were positive

Reason I chose this product:

For display at a senior establishment

Quality

Date of experience: September 9, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Douglas!

Discount code not revealed at checkout
August 21st, 2023
Verified site experience
• Previous review

Date of experience: August 20, 2023

Thumbnail of user paml543
Kansas
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

Timely manner-got here faster than I thought they would

Date of experience: March 17, 2023

Thumbnail of user jamesb3002
Pennsylvania
3 reviews
0 helpful votes
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September 12th, 2023
Verified purchase

Very well made and good shopping experience. I would use again.

Reason I chose this business:

It was by accident. I ordered the flags I wanted and got them in good time.

Quality

Date of experience: September 8, 2023

Thumbnail of user theodorej87
Massachusetts
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Arrived quickly and is better quality than expected.

Date of experience: June 10, 2023

Thumbnail of user zacharym444
California
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Easy to order, worth the price, came on time! No issues

Reason I chose this business:

American made

Reason I chose this product:

To make our Color Guard look good at our ceremonies.

Quality

Date of experience: March 7, 2023

Thumbnail of user colemang17
Washington
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Found and got what I was looking for………………………………………….

Date of experience: December 6, 2022

Thumbnail of user markb5207
Washington
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Received in great condition and it's a quality product!

Date of experience: August 24, 2023

Thumbnail of user pauln1246
Texas
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

We have ordered from y'all several times. Great quality flags!

Quality

Date of experience: May 21, 2023

Thumbnail of user joanc983
California
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Everything went very smoothly and I really love that!

Reason I chose this business:

Because passed experiences have always been good

Reason I chose this product:

Our church has a flat pole in honor of my husband

Quality

Date of experience: February 22, 2023

Thumbnail of user danar515
Illinois
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Thank you for providing these great products! Hopefully will shop here again!

Reason I chose this business:

Good prices

Reason I chose this product:

Inspired by World Cup

Quality

Date of experience: January 20, 2023

Thumbnail of user sharonk1566
Iowa
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

The delivery was a bit longer but that really didn't apply to me.

Quality

Date of experience: January 17, 2023

Thumbnail of user vicentam2
Kentucky
2 reviews
0 helpful votes
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November 30th, 2022
Verified purchase

Great buy excellent quality, fast delivery will repeat my purchase again

Date of experience: October 31, 2022

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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