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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,986
Neutral
54
Negative
53
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47,473 reviews

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One of the oldest flag retailers online.
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Reviews (7,615)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user marlab150
Michigan
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Order came in a timely manner and the flags were what I expected. Thanks

Date of experience: April 30, 2023

Thumbnail of user georgec1669
Massachusetts
2 reviews
0 helpful votes
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December 8th, 2022
Verified purchase

Easy finding what I was looking to buy based on manufacturing description and material.

Quality

Date of experience: November 8, 2022

Thumbnail of user jeffb2199
Virginia
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

It was great... there are no issues... we have ordered flags with you before. Thanks

Reason I chose this business:

Ordered before

Reason I chose this product:

Price and Made in the USA

Quality

Date of experience: November 9, 2022

Thumbnail of user johnr6168
California
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Very easy to order...plus shipping right on time...

Quality

Date of experience: May 1, 2023

Thumbnail of user mikeg1944
Tennessee
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

All went well and as expected. Thats why we stick with your company.

Date of experience: November 8, 2022

Thumbnail of user wendyc1047
Kansas
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Received order in a timely manner. These flags are very well made.

Reason I chose this business:

Looking for durable flags

Quality

Date of experience: November 8, 2022

Thumbnail of user kevinn929
Arizona
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Great Job/ fast ordering and easy
Will order again

Quality

Date of experience: May 1, 2023

Thumbnail of user timl703
Michigan
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

First order and great service. Delivered as promised. Im a new satisfied customer

Date of experience: November 7, 2022

Thumbnail of user joeh1759
Arizona
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Flags came as ordered and significantly less expensive then other places

Date of experience: April 6, 2023

Thumbnail of user aguedac
New York
2 reviews
0 helpful votes
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October 3rd, 2023
Verified purchase

Very easy ordering process. Great quality
Thank you!

Date of experience: October 2, 2023

Thumbnail of user gerryg95
California
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

We may need to order a couple of outdoor flags next.

Reason I chose this business:

Have purchased before

Reason I chose this product:

We had a need

Quality

Date of experience: April 7, 2023

Thumbnail of user eboneyb3
Oregon
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

This is an awesome company. I am more than satisfied with my purchase and will be returning again.

Date of experience: June 30, 2023

Thumbnail of user raymondb925
Florida
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Very good flag store, got all products as delivered

Reason I chose this business:

It was a random buy that turned out to be very good

Reason I chose this product:

I want a great collection of flags

Quality

Date of experience: October 2, 2023

Thumbnail of user housingd
Minnesota
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

We always have a good experience here! Great quality products!

Date of experience: January 5, 2023

Thumbnail of user randyh891
California
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

All good except the boxes were falling apart upon delivery. Only one flag was broken though.

Date of experience: June 29, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Randy. Sorry that the flag came broken. I have refunded your account for that one flag.

Thumbnail of user johnm12487
Ohio
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Good quality at a fair price and fast delivery! Survey has become annoying...

Quality

Date of experience: June 30, 2023

Thumbnail of user davidg5272
Illinois
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

Easy to find and order, but would prefer flags made in the US.

Reason I chose this business:

Limited sources of flags with amenable pricing

Reason I chose this product:

Proud to show my allegiance to America. Perhaps much to do with my military service and my parents introducing me to military parades on Memorial Day and Veteran's Day in my early childhood.

Quality

Date of experience: October 14, 2022

Thumbnail of user kennethh1701
California
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Easy fast ordering, Excellent product
Thank you very much!

Date of experience: October 2, 2023

Thumbnail of user albertj332
New Jersey
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Simple process to fill my order with the product i needed

Reason I chose this business:

Product selection

Reason I chose this product:

Long wearing

Quality

Date of experience: September 15, 2023

Thumbnail of user darcys114
Florida
3 reviews
0 helpful votes
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January 18th, 2023
Verified purchase

Easy order process, quick turn around time for delivery. The Flag seems to be top quality!

Quality

Date of experience: December 19, 2022

Thumbnail of user larryf731
Minnesota
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Excellent! This was a re order. Very good product and quick delivery

Quality

Date of experience: June 12, 2023

Thumbnail of user carenk12
Utah
2 reviews
0 helpful votes
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October 27th, 2022
Verified purchase

Great service and I got it in plenty of time for event.

Date of experience: September 27, 2022

Thumbnail of user donalds1680
Michigan
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Grate service, quick delivery and fabulous quality Flag. Thanks

Date of experience: March 22, 2023

Thumbnail of user avish27
Georgia
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Very fast shipment, good quality will buy from them again

Date of experience: June 14, 2023

Thumbnail of user dougk452
Minnesota
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Simple process, flag arrived timely, seems to be of very good quality.

Reason I chose this business:

I was searching for a US Flag and wanted it to be American Made

Reason I chose this product:

Price, and size. After recieving it was surprised the quality exceeded the price.

Quality

Date of experience: June 13, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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