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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,612 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,986
Neutral
54
Negative
52
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47,473 reviews

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One of the oldest flag retailers online.
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Reviews (7,612)

Rating

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user davidt3870
Pennsylvania
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Positive and timely delivery cost was reasonable...

Reason I chose this business:

Website was helpful with choices available

Reason I chose this product:

Quality and selection

Quality

Date of experience: August 28, 2023

Thumbnail of user davidb9746
Virginia
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Flag arrived quickly and was exactly what I ordered.

Quality

Date of experience: February 28, 2023

Thumbnail of user danal459
Illinois
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

Easy to order, reasonable cost, shipped and received on time.

Quality

Date of experience: November 29, 2022

Thumbnail of user jeffreys2356
Florida
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Staff was courteous & knowledgeable.
In addition the flag arrived on time.

Date of experience: February 23, 2023

Thumbnail of user mikef1840
Minnesota
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Well good talked to me about flag sizes and quality

Date of experience: August 16, 2023

Thumbnail of user jamese1761
California
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

Easy to order, quick shipment, and quality product

Quality

Date of experience: November 25, 2022

Thumbnail of user barbarag2326
Texas
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

I do wish you had included information about each of these Colonial flags.

Reason I chose this product:

A Flag Custodian is a member of my Colonial Dames XVII Century Chapter. She is tasked with presenting information on American flags.

Quality

Date of experience: August 17, 2023

Thumbnail of user samuelf304
New York
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Great product + amazing price and fast shipping. Will definitely buy from again.

Quality

Date of experience: November 11, 2022

Thumbnail of user kathyk608
New York
2 reviews
0 helpful votes
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March 6th, 2023
Verified purchase

Easy to navigate.
Arrived quickly
Excellent quality

Quality

Date of experience: February 4, 2023

Thumbnail of user hughh130
Washington
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Super easy to order. Our orders always get here quickly.

Date of experience: July 31, 2023

Thumbnail of user donnaf1607
California
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Everything was as stated...I had no problems...I'm very happy with the quality of my flag

Date of experience: May 2, 2023

Thumbnail of user barbarat1711
Virginia
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Great service and follow up. Product delivered as scheduled. No issues.

Date of experience: May 4, 2023

Thumbnail of user johnr6493
New York
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Beautiful well-made flag and well worth a few extra dollars

Date of experience: July 31, 2023

Thumbnail of user sharonk1579
Texas
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Very satisfied with my current experience. Same as always!

Reason I chose this business:

Used before and satisfied then

Reason I chose this product:

To hold up well in weather.

Quality

Date of experience: February 3, 2023

Thumbnail of user chehaliscentraliaa
Washington
1 review
0 helpful votes
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August 1st, 2023
Verified purchase
• Updated review

The items we ordered are of good quality with vibrant colors and features.

They remedied the issue we had with the discount code.

Reason I chose this business:

Good pricing and USA made items.

Reason I chose this product:

Needed to replace the items we had.

Service
Quality

Date of experience: July 31, 2023

Website is deceiving
August 16th, 2023
Verified site experience
• Previous review

Website is deceiving. I signed up for the subscription and tried to use the discount code on my order of over $100 and it came back as invalid code for both FLAG5$ and FLAG10$. The banner at the top states free shipping for orders over $75. That didn't happen either. I looked into both to see if the items I ordered were disqualified under each one, and they were not, so I am disappointed.

Date of experience: July 17, 2023

Thumbnail of user stevenm2454
Oklahoma
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Great product, fast shipping. Who could ask for more?

Date of experience: November 12, 2022

Thumbnail of user lindad2879
Florida
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Quick and easy. Thank you. The flags are excellent.

Quality

Date of experience: February 4, 2023

Thumbnail of user jasonc2387
Mississippi
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Excellent quality and fast delivery, happy with experience.

Date of experience: February 3, 2023

Thumbnail of user lorib684
New York
3 reviews
0 helpful votes
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August 30th, 2023
Verified purchase

Easy to order and customer service was excellent when i accidentally ordered the wrong product

Date of experience: July 31, 2023

Thumbnail of user daniels3784
South Carolina
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Easy to order and everything received satisfactory

Quality

Date of experience: February 3, 2023

Thumbnail of user jonathanw918
Louisiana
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Impressive product, time will tell; delivery a bit slow, but arrived when promised!

Date of experience: May 2, 2023

Thumbnail of user jeaninem89
Minnesota
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Ordering on line was easy and I received the flag just days later.

Reason I chose this business:

Made in USA

Reason I chose this product:

We live in the country and are replacing worn flag.

Quality

Date of experience: May 3, 2023

Thumbnail of user duaneg98
Texas
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Amazing service and a high quality flag. Thanks! I'll be remembering where I got it.

Date of experience: May 3, 2023

Thumbnail of user gregp466
North Carolina
2 reviews
0 helpful votes
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May 10th, 2023
Verified purchase
• Updated review

Love United States Flag. Great quality products shipped fast!

Quality

Date of experience: April 10, 2023

Great quality flags at competitive pricing
January 4th, 2020
Verified site experience
• Previous review

Great quality flags at competitive pricing. I only order from the United States Flag Store.

Date of experience: January 1, 2020

Thumbnail of user barbarakm
Alabama
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Order arrived quickly, flags are vibrant beautiful colors, can't wait to see them on display

Date of experience: July 4, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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