Sitejabber Website Reviews and Complaints
  • Bookmark

    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,982
Neutral
54
Negative
52
View ratings trends

Instant Feedback

47,464 reviews

36
See all photos
Special offer from United States Flag Store
One of the oldest flag retailers online.
Visit Us Gain trust and grow your business with customer reviews
How would you rate United States Flag Store?

Reviews (7,607)

Rating

Timeframe

Other

Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user martink450
New York
1 review
0 helpful votes
  • Send Message
December 14th, 2022
Verified purchase

Nooooooooooooooooooooooooooooooooooooooooooooooooooo

Quality

Date of experience: November 14, 2022

Thumbnail of user georgek1306
Massachusetts
2 reviews
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: May 8, 2023

Thumbnail of user thomasm3934
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified purchase

Okmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Quality

Date of experience: November 15, 2022

Thumbnail of user xxxxxxxxxxxb
Missouri
1 review
0 helpful votes
  • Send Message
March 11th, 2023
Verified purchase

N/aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Reason I chose this business:

N/aliked the price

Reason I chose this product:

Liked the price

Quality

Date of experience: February 9, 2023

Thumbnail of user joycef501
Minnesota
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

Good ggggggggggggoooooooooooooooooooooooooooooooodddddddddddddddddddddddddddddddddddddddddddd

Quality

Date of experience: May 9, 2023

Thumbnail of user taylorc506
Alabama
1 review
0 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Reason I chose this business:

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Reason I chose this product:

Aaaaaaaaaaaaaaaaaaaaaaaaa

Quality

Date of experience: August 4, 2023

Thumbnail of user mikel2317
Texas
1 review
0 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

Ryttttttttttttttttttttttttttttttttttttttttytttttoppooooppooo

Quality

Date of experience: August 4, 2023

Thumbnail of user kk516
Texas
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: May 10, 2023

Thumbnail of user davidn2513
Ohio
1 review
0 helpful votes
  • Send Message
August 6th, 2023
Verified purchase

Okay zzxxcccccccccccccbbbbbvvvvvvvvvvvvvvvvvvvvvvvvv

Reason I chose this business:

Good American

Quality

Date of experience: July 7, 2023

Thumbnail of user robertw4773
Arizona
2 reviews
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: March 14, 2023

Thumbnail of user jeffreys2418
Michigan
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

...ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Quality

Date of experience: April 13, 2023

Thumbnail of user andyb806
Florida
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

YYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYZZZZZZZZZZZZZZZ

Date of experience: April 7, 2024

Thumbnail of user patriciad2266
Ohio
2 reviews
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

Great! XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Service
Value
Shipping
Quality

Date of experience: November 2, 2022

Thumbnail of user rrcharda
Tennessee
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase
• Updated review

Ya done good!IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII

Reason I chose this business:

I wanted those two flags. I got them. Thank you

Reason I chose this product:

Not your business.

Quality

Date of experience: June 14, 2023

Ya done good!
June 30th, 2023
Verified site experience
• Previous review

Date of experience: May 31, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

How do I know I can trust these reviews about United States Flag Store?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about United States Flag Store?