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United States Flag Store has a rating of 4.7 stars from 7,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
47,531 reviews
I did this review already
The best reviews on Site jabber are typically detailed and informative, describing a personal experience with a website or business. You can talk about pros and cons, what you liked or disliked, and why you'd recommend it (or not). A good rule of thumb might be to ask yourself, "Would I find this review useful?" or "What do I wish I knew when I first found this business?"
Date of experience: February 14, 2025
I had previously purchased Ukrainian flags from you which were nylon and marked for outdoor use however they faded quickly and needed replacing in less than a year.
This time I tried a different product with much better look and results.
The polyester version is brighter, heavier, and is sewn not printed. All at half the price.
Date of experience: February 1, 2025
A bit complicated to establish an account and to make a purchase. Please do not release my email or cell number to anyone - use only for our interaction.
Date of experience: February 25, 2025
My first order of the flag I ordered was never received. My address had been copied incorrectly. When I reached out to customer service regarding the order, they corrected the amount that was refunded and then researched to find the problem and ordered my flag again. Very pleased with how I was treated. Customer Service knew how to do their job with excellence.!
Customer Service was excellent!
Date of experience: February 17, 2025
You had everything that I was looking for! When I travel I usually get a country flag to add to my collection. I missed a few places and purchased them from you. My order came in quickly.
Date of experience: February 14, 2025
This flag is the best material, the best stitching, and the most durable colors. It looks better than any US flag that I have flown before. The ordering process, the efficient delivery, and the beauty of this flag are remarkable. Thank you.
Date of experience: February 17, 2025
This flag was a gift to my Father who lives in a very windy area. Past flags have lasted just shy of a year. I ordered the heavy duty flag and we will have to see how it holds up to the winds of Livingston Montana.
Made in the USA
Date of experience: January 20, 2025
The ordering process was easy, and it came quickly and packaged well. I only wanted to purchase a flag that was made in the USA. Interested to see how it holds up compared to the cheaper options we have been ordering over the years. So far so good.
Products made in USA
Date of experience: January 23, 2025
I fly Old Glory 24/7/365 and have to replace my flag often due to the wear and tare. When I received these new flags, I was extremely impressed, as the Quality is visible right out of the bag. The material is different and appears that it will hold up much better in these NM winds and Sun.
First because they're made in the USA and because I wanted Quality Flags.
Date of experience: February 14, 2025
Our flagpole, flag and solar light were all delivered in a very timely manner but when we had the flagpole erected we realized there weren't any clips for the flag included. When I notified the company via email I received an invoice indicating the clips were ordered and to be shipped at no cost. Unfortunately the clips are plastic and do not swivel so we purchased the clips elsewhere to get what we wanted.
Date of experience: January 23, 2025
Ordered a flag from Flagwix before here and they quickly turned into stalkers and claimed me as their family member. I prefer this company because they act like a company. I want, I find, I order, they ship product I expect. They do not claim me as a family member. Will use for next flag purchase unless they start getting weird.
Wanted a flag.
Date of experience: February 10, 2025
I ordered the flag poles at the last minute being unsure if I would get these in time for my event. I placed the order with no special requests and they came in very quick and in time for my event. Set them up and they were sturdy and were not affected by some heavy winds we ended up having during our event. Loved every thing about the flag poles and the delivery!
Really didn't have to deal with the customer service. It was an issue inflicted on ourselves and cancelled the needed customer service.
Needed a sturdy portable flag pole after trying a different more flimsy pole. Looked around, saw these and took a chance based off of the description.
Date of experience: January 22, 2025
Clean and easy. Customer service went over and above to make my order right. This is my fourth attempt at getting a flag to fly in a high winds area. Success is all due to this order. From a female veteran I thank you. Glad to see our flag flying clear and free.
Date of experience: January 9, 2025
Date of experience: June 21, 2024
Zero'd in the product " Super tuff 3X5 flag" I have been pulling these flags for about ten years. They of course have trouble start having trouble after time. Ten trips, 40 miles, 60 -70 mph, I even feel bad for them. Trim treads and go on. They do good.
Date of experience: January 3, 2025
The website was easy to navigate, ordering was easy and delivery was prompt. The quality of the flags I purchased was excellent. I ordered one for myself and one for a gift. Would definitely purchase again when I need flags for gifts or for myself.
Date of experience: January 15, 2025
Never again will I buy this product. Short lived, completely shredded after 3 months of mild winter. Weather. Never flown in any wind in excess of 35-45 mph.
Want USA made flag deal elsewhere.
Date of experience: February 17, 2025
Bought the wrong item for my husband for Christmas and only took a quick phone call to get my return label and discuss my issue and get the correct items ordered and on the way. I highly recommend them to all my friends.
Date of experience: January 9, 2025
Date of experience: August 27, 2024
Very impressed with both the quality and quick receipt of the Navy marker I purchased. Definitely recommend to anyone seeking an attractive, well made product.
I liked the website and the variety of items. Had exactly what I was searching for.
Date of experience: January 31, 2025
Lengthy wait for my flag, possibly caused
By heavy Holiday Mail Services, but we did receive our Flag prior to Christmas.
Flag personnel were very kind and very
Helpful!
We Highly recommend US Flag!
Top quality Flags!
Flag was mailed, but delivery was slightly delayed because of heavy Holiday Mail in our area.
Customer Service was very helpful!
Quality and price.
Date of experience: January 9, 2025
This was the first time I've placed an order at the U.S. Flag Store so I was a little anxious about getting my flag in time for Christmas, but it arrived very quickly and was exactly what I needed. I'll be use to use te Flag Store in the future.
My usual flag source was not available.
Date of experience: January 2, 2025
I ordered a flag box to check quality. Was very impressed with quality and shipping. Giving these to Veterans family after military funeral. Refuse to give flag box made overseas. These are USA made. Good job US Flag store.
American Made and quality of build.
Date of experience: January 3, 2025
The flag is a symbol for every military person. It is the first thing up and the last thing down. I stand for the flag and knee for fallen. Enjoy or freedom for it is paid for by every service personal.
The quality
Date of experience: January 2, 2025
I strongly believe in America and the American workers so when I saw your add saying American flags made by American workers. You go on to say why buy those cheap American flags made in other countries. I liked that because I feel 100% the same. I ordered one of your flags and when it came in and I inspected it I was happy with the weight and the double stitching. Because I need to do a few repairs to my flag pole I decided to put the flag back into the plastic bag it came in. I happened to notice a card in bag so I took it out.
How disappointed, the tag clearly says, Made In China!
Why the spill and why lie to the American people. One can buy an American flag that is not made by Communist people but obviously not from you!
Ronnie B
Date of experience: February 6, 2025
Second time I'm sending this you advertised something that's not allowed in the national cemetery I made a mistake by buying it you were supposed to send me a return label which I've never received yet if I don't get it up that's going to throw them in the trash and write another bad review
Date of experience: February 3, 2025
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
