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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,991
Neutral
54
Negative
53
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47,474 reviews

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One of the oldest flag retailers online.
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Reviews (7,620)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user marya4598
Michigan
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Easy shopping. Love that it's USA made. Quick shipping. The flag holder that came with it is of much better quality than the one I had.

Date of experience: August 14, 2024

Thumbnail of user la.p
Texas
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I am pleased with my experience with the flag store. The site was easy to navigate, the selection was spot on, and the shipment was speedy and right on time.

Reason I chose this business:

I do repeat business with this flag store because I am so pleased with their services

Date of experience: September 4, 2024

Thumbnail of user cindyr1052
Texas
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

The prices are better than other American flag outlets. The quality is the same or better.

Reason I chose this business:

I have ordered from them before and I have had good experiences. Fast shipping, good customer service, good products, good prices!

Date of experience: October 14, 2024

Thumbnail of user dylane197
South Carolina
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

The order process was effortless, and shipping was quick. Very satisfied to support an American made product.

Reason I chose this business:

I was recommended by a coworker.

Date of experience: August 16, 2024

Thumbnail of user konradh14
Arizona
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

The item we received was of high quality. The ordering was smooth.

Reason I chose this business:

I saw a show on TV about the company and it's history.

Date of experience: October 14, 2024

Thumbnail of user williamf2804
Georgia
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I am very happy with the flags we have ordered before. They are very sturdy and can stand up to the tough Florida weather.

Date of experience: September 17, 2024

Thumbnail of user rustys87
Alabama
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Great- must enter 50 characters! Wow, demanding a customer! So sad! I gave you money! What a way to treat veterans!

Date of experience: September 13, 2024

Thumbnail of user rogerb1425
Pennsylvania
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Great product. Will buy again. Came on time. Easy to install.

Date of experience: October 14, 2024

Thumbnail of user dickc135
Texas
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Good. Good. Good Good. Good. Good.Good. Good. Good. Good. Good. Good. Good.

Date of experience: December 31, 2024

Thumbnail of user dianes3109
Florida
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Received our new flag shortly after ordering—good service

Reason I chose this business:

My husband chose

Date of experience: October 13, 2024

Thumbnail of user belindac307
New York
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Easy to find in your website. Delivery quick. Great product!

Reason I chose this business:

Tired of ones I bought locally fading and ripping so rapidly!

Date of experience: October 13, 2024

Thumbnail of user kimberlyt1535
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The variety of American flag sizes/types is tremendous. However, there is only one choice in size of the United Methodist flag and only 2 types, indoor and 1 outdoor. If there is any way to get a larger version of the UM flag that would be wonderful.

Reason I chose this business:

Fast service

Date of experience: July 1, 2024

Thumbnail of user debyg4
California
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I have ordered from United States Flag Store several times and each time they responded quickly and accurately. I enjoy dealing with a company that does what they say they will do, when they say they will do it!

Reason I chose this business:

I am prefer to buy American made, especially an American flag!

Date of experience: July 4, 2024

Thumbnail of user brianm4845
Wisconsin
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Shopping at the flag store was easy and many different sizes and styles of flags to choose from

Reason I chose this business:

Was searching for a flag for a crash site memorial. Found just what I was looking for on this site

Date of experience: October 3, 2024

Thumbnail of user gerryr101
Rhode Island
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Shamrock flag holder is perfect for my Irish family grave marker.
Will be ordering from you again.

Reason I chose this business:

Loved your name and selection or flag holders.

Date of experience: October 12, 2024

Thumbnail of user nanew
Kansas
1 review
1 helpful vote
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June 25th, 2024
Verified purchase
• Updated review

Everything received was satisfactory, except the packaging. We order more than 2500 flags so the large boxes are to flimsy and don't hold up well in shipping. They are beat up, with holes and tears. Product survives but barely.

Date of experience: June 15, 2024

Fantastic Customer Service
July 1st, 2023
Verified site experience
• Previous review

Date of experience: June 1, 2023

Great product and quick check out
December 7th, 2022
Verified site experience
• Previous review

Date of experience: November 7, 2022

Thumbnail of user ukebah1
Georgia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

We're very pleased with the quality of our new flagpole and flag and with the detailed instructions for erecting the pole. We are proud to share our patriotism and we're delighted that several neighbors have stopped by to to thank us for our "beautiful addition to the neighborhood.

Date of experience: July 1, 2024

Thumbnail of user richardl3523
North Carolina
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I must say the flag I bought from you is NOT as durable as my last flag I purchased. It has already lost most of its color and fading fast. My last flag lasted about 1 year--I have only had yours a couple months. Needless to say, I will not be buying another flag from you.

Date of experience: June 25, 2024

Thumbnail of user margarets2383
New Jersey
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Received in a timely manner and was pleased with the product. Would definitely order from this company again.

Reason I chose this business:

Found online

Date of experience: September 22, 2024

Thumbnail of user billp1333
Pennsylvania
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

All good so far. The clips that I purchased came in a timely manner. The only thing that I would change is the size of the clips. They could stand to be a bit larger to make attaching the flags easier. Overall good experience so far.

Date of experience: June 30, 2024

Thumbnail of user carolm3715
Wisconsin
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

The ordering and payment process was smooth and straightforward. The order processing and delivery took several weeks.order did not even ship within the expected delivery time.

Date of experience: August 30, 2024

Thumbnail of user fayec126
North Carolina
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I am ordering one flag to make sure it fits our need. If so, I will order the remaining military flags. Thank you

Date of experience: September 9, 2024

Thumbnail of user richardd3589
West Virginia
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Received the flag pole that was ordered. It was delivered bent beyond use. Reported this to customer service and another pole was ordered for me. This one also arrived bent beyond use. Contacted customer service again and cancelled my order and asked for a refund. Received the refund in a couple days. Customer service was great and very helpful, however shipping containers and practices leave a lot to be desired

Service

Date of experience: June 30, 2024

Thumbnail of user christopherm3464
Texas
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I am beyond pleased with my order. Everything is of the highest quality, and for the best price that I could find. I will definitely be shopping here again.

Date of experience: July 20, 2024

Thumbnail of user donaldz257
California
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

I ordered two open flags. No problem! Paid for them. No problem! They arrived on time. No problem. Was I Happy yes!

Reason I chose this business:

Because I saw it on the internet and they had what I wanted.

Date of experience: September 21, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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