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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,475 reviews

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One of the oldest flag retailers online.
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Reviews (7,627)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user andrewf1568
Colorado
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Glad I switched to this company. Was going through flags quickly due to high elevation UV and winds but these seem to hold up better.

Reason I chose this business:

Seemed like a better built product for not much more money.

Date of experience: July 25, 2024

Thumbnail of user glynnd10
Florida
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Did not receive clear instructions on the military discount

Date of experience: September 27, 2024

Thumbnail of user someoneineugenes
Oregon
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Quality, quality, quality... the product, the packaging, the website, the ease of purchasing and timely delivery.

There was a flaw with one flag, wrong color for one of the stripes. I would have given a 5 star had the company sent me the replacement immediately, but they required confirmation of the return shipping receipt first. Afterall it was their mistake. But I still really like the company and its flags.

Reason I chose this business:

Small US business with values I appreciate

Service

Date of experience: September 6, 2024

Thumbnail of user mr.a13
Belgium
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

OK product, slow shipping *********************

Reason I chose this business:

Google search

Date of experience: September 27, 2024

Thumbnail of user sammieh38
North Carolina
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Great customer service and products shipped in timely manner. No bad experience here

Date of experience: September 27, 2024

Thumbnail of user luism1356
Florida
2 reviews
0 helpful votes
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October 7th, 2024
Verified purchase

Easy to pick and purchase, delivery on time all good, thank you

Reason I chose this business:

Did not want to use Amazon

Date of experience: September 27, 2024

Thumbnail of user daniels5059
Iowa
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Overall nothing but impressed. Customer service is outstanding

Reason I chose this business:

Needed new flag for church

Date of experience: September 27, 2024

Thumbnail of user johng7727
Connecticut
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The service the quality of workmanship was outstanding along with how fast it was shipped and delivered

Date of experience: August 4, 2024

Thumbnail of user andrewc2792
Texas
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Easy to find, order and fast delivery. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

Reason I chose this business:

Just looked up a Texas flag.

Date of experience: August 5, 2024

Thumbnail of user herbh67
Georgia
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

No problems, Thanks---------------------------------------------------------------------------------------------------

Date of experience: August 5, 2024

Thumbnail of user lisap3520
California
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Online shopping was easy. Delivery took 2 weeks. Our flag came wrapped nicely in a beautiful patriotic box.

Reason I chose this business:

Made in the USA

Date of experience: August 5, 2024

Thumbnail of user douglash1128
New Mexico
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

I ordered a US Flag in April 2024 mainly because of the advertised ability not to ravel. The flag began raveling after only three weeks and now must prepare to order a new one from a different company.

No help.

Reason I chose this business:

Advertising.

Service

Date of experience: May 25, 2024

Thumbnail of user henryd320
Florida
1 review
0 helpful votes
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June 5th, 2024
Verified purchase
• Updated review

I order the flagpole and it was delivered on time. I also ordered the LED Solar light and the combination of the two work extremely well. My flag is brightly lite all thru the night until dusk every night

Reason I chose this business:

I have been using United States Flag Store for a number of years for all my US made flags. They provide a quality US made flag and I’ll never use anyone else

Date of experience: May 26, 2024

I purchase all my flags from this company
May 22nd, 2024
Verified site experience
• Previous review

Date of experience: May 12, 2024

Thumbnail of user craigs1418
South Carolina
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

The new Nylon flag seems to fly easier than the old Polyester flag with light breeze. Nylon flag is lighter.

Date of experience: August 4, 2024

Thumbnail of user douglasg742
Kentucky
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase
• Updated review

I anticipated that ordering a flag pole, base, and top would include the rings to attach the flag to the pole. I was mistaken. At the price point for those items, I would have expected everything. My mistake for not reading the fine print or inquiring before I ordered. No problem. Purchased the rings from another supplier.

Date of experience: May 23, 2024

Easy to order
April 18th, 2024
Verified site experience
• Previous review

Easy to order. Appreciated being able to use Amazon account to pay.

Date of experience: April 8, 2024

Thumbnail of user robertw6604
Virginia
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I will display them as long as they last, which, as they seem to be very well made for such items, will see Russia beaten-off before they 'die'.

Reason I chose this business:

You were easy to find and you sell the product.

Date of experience: August 3, 2024

Thumbnail of user wolfeboroc
New Jersey
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Ordered an embroidered flag for our companies central campus flag pole. We'll made with deep, vibrant colors. We are a high wind location and it is easily withstandING storm winds rolling off of the White Mountains.

Date of experience: April 26, 2024

Thumbnail of user wayneb2143
Texas
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Terrific Terrific Terrific Terrific Terrific Terrific Terrific

Date of experience: January 3, 2025

Thumbnail of user pamd666
Pennsylvania
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

The package arrived quickly and the flag as well as the light are of high quality! However, I think that I am missing a part or something because I can't attach the light to the top of the pole. I have asked a friend to come look at it and he can't figure it out either. So, sadly, I'm not using the light at the moment. PLEASE HELP!

Reason I chose this business:

It was recommended to me by a friend who is a Marine Veteran.

Date of experience: June 6, 2024

Thumbnail of user marxr1
Georgia
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

My home faces due South and the South/Georgia suns u/v is very, very hard on the blue background for the stars. I realized that I was replacing flags every four to six months due to the fading - to the point where in was unpatriotic to fly a compromised flag. The fabric composition of the U S Flag Stores offering sounds encouraging, so we'll see.

Date of experience: May 24, 2024

Thumbnail of user barbarar2968
Alabama
2 reviews
0 helpful votes
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October 6th, 2024
Verified purchase

Well made product. Delivered promptly.##################

Reason I chose this business:

Price####################################################

Date of experience: September 26, 2024

Thumbnail of user markf3089
Minnesota
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

They had the flag i needed at a great price. Fast service, was greatly appreciated.

Reason I chose this business:

Only company i found that had what i needed

Date of experience: September 26, 2024

Thumbnail of user denniss1980
Oregon
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Excellent products, easy checkout. And holds up to winds great.

Date of experience: September 26, 2024

Thumbnail of user chucke125
South Carolina
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I am a returning customer because the material is durable and lasts as it says it will. I have three flags that I fly all year, and the material stands up to the wear as needed.

Reason I chose this business:

I am a returning customer due to the durability of the material and the prompt and reliable ordering process.

Date of experience: July 7, 2024

Thumbnail of user meganp768
New York
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Flags came quickly and were exactly what we were looking for.

Helped me figure out tax exemption

Service

Date of experience: September 25, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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