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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,476 reviews

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One of the oldest flag retailers online.
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Reviews (7,627)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user robertb10068
Illinois
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Quick shipping flags always neatly bundled. Only slight complaint is sometimes the staples are not tight and a slight wind pulls the top of the flag from the stick. I just glue the material back to the pole and use it again next year.

Date of experience: May 11, 2024

Thumbnail of user ginam1098
New Jersey
2 reviews
0 helpful votes
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October 3rd, 2024
Verified purchase

Easy to order and it was exactly what it looked like in the picture.

Date of experience: September 23, 2024

Thumbnail of user catherineo585
Connecticut
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy ordering experience. My only criticism is that the follow-up emails come from an unknown, hard to identify email address. I've accidentally deleted them not knowing the source. It should say US Flag Store.

Reason I chose this business:

Used them before.

Date of experience: April 22, 2024

Thumbnail of user jimd1653
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to order. Order and getting my flag was so simple even l at 74 years young was able to do it right off my I -phone. I especially liked the fact I could get a flag that would hold up in wind. I usually have to bye two or three flags a year because o wind wear, so far it's been doing well, haven't had it six months yet and it is still like new. Thank you

Date of experience: April 23, 2024

Thumbnail of user bernettar5
New York
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Great just didn't get my veteran discount email we always try to buy from United state flag store. We will be put the flag we are replacing to rest properly, this flag has been up for 5 years or so, it's amazing for 24 hours a day and it's made specifically for that and high winds thanks for your service and great flag

Date of experience: May 4, 2024

Thumbnail of user ellenm949
Maine
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

These are by far the best quality stick flags
Available!
They hold up to high wind and all weather
Conditions!

Reason I chose this business:

Found on a google search and after comparing
To other companies, United States Flag Store
Had exactly what I was looking for.

Date of experience: August 3, 2024

Thumbnail of user kathleenm2884
Maryland
2 reviews
0 helpful votes
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August 12th, 2024
Verified purchase

Ordering my flag was very easy and done online. I found what I was looking for quickly and the flag arrived promptly.

Reason I chose this business:

I've purchased flags from Unites States Flag Store before and was impressed with the quality and the customer service.

Date of experience: August 2, 2024

Thumbnail of user judyw1521
Massachusetts
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The item was backordered and they were very pen and honest about it. I only waited a few weeks and it was available for purchase. The prices were great. I would use this site again to purchase other times.

Service

Date of experience: June 4, 2024

Thumbnail of user davidq706
Minnesota
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

We have bought numerous flags from United States Flag Store. They always have great products, customer service, prices and shipping! Nothing but good things.

Reason I chose this business:

Did not want to buy flags from Amazon or cheaply made flags.

Date of experience: June 17, 2024

We love purchasing our flags through here!
November 10th, 2023
Verified site experience
• Previous review

Date of experience: October 11, 2023

Thumbnail of user paulc4186
Massachusetts
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Looks wonderful
Does not tangle
I will purchase another from you
Although considering how this is wearing
Will be a while

Date of experience: September 5, 2024

Thumbnail of user janyceh2
Wyoming
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

Glad there is a place to buy a case to honor those who serves. The case and flag fits perfect. Very nice display

Date of experience: September 1, 2024

Glad there is a place to buy a case to honor those...
July 25th, 2024
Verified site experience
• Previous review

Glad there is a place to buy a case to honor those who serves

Date of experience: July 15, 2024

Thumbnail of user katherinel821
North Carolina
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

We purchased the flags for our church to place in the ground around the campus. They held up well in sun & rain!

Reason I chose this business:

Price & delivery

Date of experience: July 31, 2024

Thumbnail of user johnniec94
Kentucky
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Took a while. Got lost a couple times but made it to my house with no damages.

Good 😊

Reason I chose this business:

I can order by phone. I don't know how to operate a dot com contraption. I'm old and old school. And I love dealing with live people.

Service

Date of experience: September 16, 2024

Thumbnail of user markb6104
Massachusetts
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

It was a last minute Fourth of July brainstorm project and you folks beamed it right up! Great quality flags at exceptional pricing. I'll be back.

Reason I chose this business:

Dumb luck/internet

Date of experience: August 19, 2024

Thumbnail of user johnl7708
Virginia
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

The web site was very easy to use. There were many options for many different flags.

Date of experience: September 18, 2024

Thumbnail of user paynek8
Arizona
2 reviews
0 helpful votes
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August 26th, 2024
Verified purchase

ITS WITHIN THE TIME TO SAY GOODBYE,WHAT
WONDERFUL COMPANY YOU ARE. SEMPER-FI
Navy Chief Counselor
United States Navy Retired

Reason I chose this business:

American thru and thru. God speed

Date of experience: August 16, 2024

Thumbnail of user pamf534
Washington
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Received our 3 x 5 flag promptly. Was very happy with the quality of the flag! It has been on our flag pole for approximately a month and a half in our front yard and waves beautifully and freely in the breeze!

Reason I chose this business:

The reviews were very good.

Date of experience: May 24, 2024

Thumbnail of user suzannel672
Massachusetts
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Korean War Veteran Grave Marker - in Cast Bronze was out of stock so I didn't receive this item. All other items were of good quality.

Service

Date of experience: July 30, 2024

Thumbnail of user ritab864
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Good product thankyou, looks great last long time, good product. Good product minimal 50 characters good product

Date of experience: August 1, 2024

Thumbnail of user jonathanb1950
Virginia
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Flag case was remarkable and it was definitely sturdy as well as beautiful.

Date of experience: September 23, 2024

Thumbnail of user robertm10298
Florida
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Great service. Fast delivery. Awesome quality and great looks.

Date of experience: September 23, 2024

Thumbnail of user susans6731
Georgia
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I had a heavy-duty cotton flag that had lasted for a number of years. I wanted to replace it with another like it. Nearly all flags available are polyester, I really wanted the heavy cotton. When It arrived, it was a very light-weight cotton, you could see through the fabric when held up to light. I did not find this to my satisfaction, so I returned the flag for a refund.

They accepted my return and refunded my purchase price.

Reason I chose this business:

They offered a cotton flag.

Service

Date of experience: May 8, 2024

Thumbnail of user waylandl2
California
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Very easy to navigate the site to browse selections and place order. Order was delivered as promised. Updates to shipping were helpful in knowing when the products would arrive.

Date of experience: June 30, 2024

Thumbnail of user jackp1149
Texas
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Timing was perfect: we got to hang the flag on the 4th of July. The workmanship is perfect and the patriotism behind it very apparent! Thank you all for this lovely presentation...

Date of experience: June 25, 2024

Thumbnail of user leesan7
Indiana
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Very easy to order! Thank you! The purchased bunting came exactly as ordered! Will definitely order from this company again.

Date of experience: August 18, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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