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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,476 reviews

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One of the oldest flag retailers online.
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Reviews (7,627)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user daled520
New York
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Fast delivery and high quality products, the poles secure firmly to car windows

Reason I chose this business:

Needed flag poles

Date of experience: September 23, 2024

Thumbnail of user stanj104
California
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Great service, on time delivery and quality product.
Will consider doing again

Reason I chose this business:

Recommended by Tens Stewardshipprogram

Date of experience: September 23, 2024

Thumbnail of user dans2780
Ohio
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Did it all on the internet. Had no problems. The veteran's grave marker arrived well ahead of schedule.

Date of experience: July 19, 2024

Thumbnail of user nicka834
Alabama
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Everything looked great and was in wonderful condition upon arrival. Customer Service was awesome and was able to get our tax-free status updated within an hour, which has never happened anywhere else!
Only complaint was the 3-Hole Stand we ordered has smaller holes than every other stand we received, so we can't use it.

Reason I chose this business:

Great pricing and wide variety of options. I needed flags from 20 different countries and USFS was the only store that had everything I needed.

Date of experience: April 11, 2024

Thumbnail of user karens1715
Texas
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

I buy all my flags from the United States Flag Store. Their products are well made and prices are affordable.

Reason I chose this business:

Their service and products are exceptional.

Date of experience: August 17, 2024

Shopping is so very easy and I love the products I...
June 8th, 2022
Verified site experience
• Previous review

Shopping is so very easy and I love the products I purchase.

Date of experience: May 9, 2022

Love shopping online for my flags
August 25th, 2020
Verified site experience
• Previous review

Love shopping online for my flags. I have ordered before and very easy to do.

Date of experience: July 26, 2020

Thumbnail of user rossanab9
Nevada
2 reviews
0 helpful votes
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May 19th, 2024
Verified purchase

Purchased the 2.5 x 4 ft american flag. Looks great and this flag and size looks so much better that the 3 x 5 appearance of our neighbors!

Exc quality and we have heavy winds on this side of vegas, so hopefully will keep looking good

Service

Date of experience: May 9, 2024

Thumbnail of user gingerm249
Texas
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Easy to work with and the order arrived in a timely manner. Would like to work with them some time in the future.

Reason I chose this business:

Saw the ad on the internet

Date of experience: August 31, 2024

Thumbnail of user johnm15009
New York
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Looking for a light weight Flag as other flags when wet and wind have broke my flag bracket so far so good.

Reason I chose this business:

Made in the USA

Date of experience: August 25, 2024

Thumbnail of user jerryd1065
Pennsylvania
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Huge selection, fast delivery and Great customer service.

Ordered flags from 3 different countries and 1 was on backorder. They sent out the 2 they had and the third arrived shortly after.

Reason I chose this business:

Found online

Date of experience: September 22, 2024

Thumbnail of user marks7649
California
2 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

Product arrived as described. Prompt delivery. I recommend this company for a good customer experience.

Reason I chose this business:

Google search

Date of experience: July 30, 2024

Thumbnail of user gregorys1720
Illinois
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

We use these high end flags at our local ambulance quarters. They last & last, keep their color and look fantastic.

Date of experience: July 15, 2024

Thumbnail of user williamt2914
Kentucky
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Very nice, well constructed and I'm very pleased with the flag

Reason I chose this business:

I wanted a flag that was well made and last

Date of experience: September 21, 2024

Thumbnail of user jims2701
North Carolina
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

First time buying anything from this organization, but everything was fairly priced and professionally displayed and the experience was very nice. Keep up the good work and can't wait to receive my flags.

Date of experience: April 26, 2024

Thumbnail of user tanyaw434
New York
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Easy navigation process for ordering. My father in law served in the Army. He recently passed away and his family received a US flag at his funeral. My family gifted his family the engraved shadowbox as my father served in the Army as well. This beautiful shadowbox serves as a way to honor my father in law and connects our families together.

Date of experience: May 27, 2024

Thumbnail of user kristinaj138
Nebraska
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

My flags arrived quickly and packaged very nicely to prevent injury. The quality was better than expected. I'll be ordering again from the United States Flag Store. Also had the best selection after hours of searching online. Highly recommend!

Reason I chose this business:

Because they had the flag designs I was in search of.

Date of experience: March 25, 2024

Thumbnail of user hollyn215
Florida
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

The flag was just like the photo and the stand was fine, the holes just a little too big for the other flags that I have.

Date of experience: August 30, 2024

Thumbnail of user williamd4216
Tennessee
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

It was good. I got exactly what I wanted and ordered. It was easy to order and check out.

Date of experience: September 21, 2024

Thumbnail of user kimberlyc2412
South Carolina
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Received my order very quickly and in perfect condition. The flag is very nice and great quality; I wanted to make sure I was getting an American flag made in the USA and it was a bonus it was from a company in my home state of SC. It's nice to be able to support an American company.

Date of experience: June 4, 2024

Thumbnail of user jamess9700
California
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Took longer than I thought to receive it but once it arrived, it was evident the superior quality of the material this Flag was made of. Will last for years even in harsh weather conditions.
Extremely impressed & very proud to fly it on the front of my home in Commie California!

Date of experience: April 25, 2024

Thumbnail of user davidd6109
Minnesota
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

After having the first flag I ordered lost in the mail, I contacted the great customer service department at the United States Flag Store, and they promptly sent me another one. Thank you so much. You are the kind of company I love to work with.

Service

Date of experience: May 6, 2024

Thumbnail of user terenceb20
South Dakota
2 reviews
0 helpful votes
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June 15th, 2017

Received my flag pole today. Very fast delivery and for the most part pleased. Delivered much quicker than advertised at time of order. Only one problem. I will have to contact customer service because the gold ball topper for the pole was crushed in shipping.

Service
Value
Shipping
Quality

Date of experience: June 15, 2017

Thumbnail of user brianv549
Colorado
3 reviews
0 helpful votes
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October 1st, 2024
Verified purchase

Great selection, easy ordering, quality products and easily accessible.

Reason I chose this business:

You had what I wanted.

Date of experience: September 21, 2024

Thumbnail of user phillipl370
North Carolina
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Super fast delivery. Superb quality product. Very pleasant shopping experience.

Reason I chose this business:

The flag store was the only store that had exactly what I was looking for.

Date of experience: September 21, 2024

Thumbnail of user louisp572
Arizona
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Product arrived promptly and as advertised. Will continue to order my flag products from this company

Reason I chose this business:

Made in US products

Date of experience: August 30, 2024

Thumbnail of user patp534
New Jersey
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Just what I Want to be the one on Rt.44 with a Ct. Flag makes it easy to find the house!

Reason I chose this business:

They had just what I wanted at the right $.

Date of experience: August 16, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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