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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,476 reviews

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One of the oldest flag retailers online.
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Reviews (7,627)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user aarone416
Ohio
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Very good experience nice and helpful customer service.Very polite customer service and knowledgeable on the items

Reason I chose this business:

Ohio State flag and United State flag

Date of experience: July 28, 2024

Thumbnail of user sandras4146
Pennsylvania
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Ordering was easy and efficient. Quality of merchandise was satisfactory. My committee searched several vendors and chose US flag store. Our DAR chapter is happy with the results

Date of experience: June 10, 2024

Thumbnail of user susanw4095
Iowa
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Made in America is what I support. We need to support all American companies that provide products for the American public.

Date of experience: August 25, 2024

Thumbnail of user kevins3958
Ohio
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

With the problem i had i lost the sellers info so i was unable to contact them...the bottom flag holding ring is too tight and wont slide on pole

Reason I chose this business:

Replacing exact pole which was lost or stolen

Date of experience: July 19, 2024

Thumbnail of user jaimer352
New York
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I ordered French flag pins for my students who traveled to France with me to wear at graduation. The pins were good quality and arrived when they said they would!

Reason I chose this business:

Inexpensive product of good quality. I needed to order a lot of pins and don’t want to spend a lot of money.

Date of experience: June 15, 2024

Thumbnail of user ronaldm886
New York
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

I've always been happy with the flags and banners I have purchased from your company. However, I will say the light fixture I purchased for my flagpole, while bright, it barely lights up my flag. It lights up my yard pretty well, but the light could be focused a bit more straight down. Don't get me wrong, I bought what was probably the least expensive fixture you had, so I probably shouldn't complain.

Reason I chose this business:

Good prices, American made materials.

Date of experience: April 24, 2024

All went well and I could NOT beat that price!
March 17th, 2024
Verified site experience
• Previous review

Date of experience: March 7, 2024

Thumbnail of user elsac128
Arizona
1 review
0 helpful votes
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September 30th, 2024
Verified purchase
• Updated review

Thank you for the flags!
Thank you for the flags!
Your service is quick

Reason I chose this business:

Easy and American made

Date of experience: September 20, 2024

Thank you for the flags
August 15th, 2024
Verified site experience
• Previous review

Date of experience: August 5, 2024

Thumbnail of user ronaldm1928
Arizona
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Easy to order, item is exactly as website describes, and quick delivery time.

Date of experience: September 20, 2024

Thumbnail of user toddn267
Washington
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Great product and quick delivery no problems really helped make our fair a success!

Reason I chose this business:

Flags made in America at a good price.

Date of experience: September 20, 2024

Thumbnail of user duanew171
New York
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Great 👍 👌 👍 👌 and the new year is going to be a long day and we are not going I can't believe you have to have 50 words to let me rate this, I hate computers and surveys no news is good news is how it used to be but you can't sell that kind of information so I hope you have a good day

Date of experience: May 3, 2024

Thumbnail of user nulln665
Virginia
2 reviews
0 helpful votes
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May 21st, 2024
Verified purchase

I bought a group of small desk flags from a variety of different countries. I was not disappointed with them in anyway. The flags were of a nice quality and I would absolutely buy from this company again!

Date of experience: May 11, 2024

Thumbnail of user toddh1072
Nebraska
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Very happy with purchase. Just took a little long to ship. Took almost two weeks to receive.

Date of experience: September 19, 2024

Thumbnail of user dorisb1066
California
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Very nice flags. They looked beautiful across the lawn. On July fourth. Plan on ordering another set soon

Reason I chose this business:

Saw an advertisement

Date of experience: July 15, 2024

Thumbnail of user kathym2363
North Carolina
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

It is always easy ordering online. Always get my order in a timely manner.

Reason I chose this business:

Good service and good products.

Date of experience: August 16, 2024

I love getting what I want and no problem ordering
March 8th, 2024
Verified site experience
• Previous review

Date of experience: February 27, 2024

Thumbnail of user kimberlyr2057
Georgia
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Great flags would buy again they were just as they said very high quality

Date of experience: August 16, 2024

Thumbnail of user tiffanyg587
Michigan
1 review
1 helpful vote
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May 17th, 2024
Verified purchase

Looking to replace the graveside flag holders that had disappeared over the years, I came across United States Flag Store. The holders were high quality and elegant, and well priced. The items shipped quickly and look beautiful.

Date of experience: May 7, 2024

Thumbnail of user rogerr730
Pennsylvania
2 reviews
0 helpful votes
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September 29th, 2024
Verified purchase

Just excited about getting holders for my wife's flags. Looks great in the living room.

Date of experience: September 19, 2024

Thumbnail of user roberth7588
Illinois
1 review
0 helpful votes
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August 5th, 2024
Verified purchase
• Updated review

I received my order and perfect timing and that came in perfect shape and I was happy as can be. Thank you.

Date of experience: July 26, 2024

I bought before and was happy
October 9th, 2019
Verified site experience
• Previous review

Date of experience: October 6, 2019

Thumbnail of user jacobk548
Georgia
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

I ordered both American and British flags. They came perfect. Higher quality that I found elsewhere and at the same price. Great deal!

Reason I chose this business:

Availability of the products I wanted.

Date of experience: August 19, 2024

Thumbnail of user deeac1
Colorado
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

I ordered these for my husband's Celebration of Life Service on April 21. They each represented a place he has lived and or ministered to in his lifetime. Thank you for helping my family and me honor my husband's memory.

Date of experience: April 28, 2023

Thumbnail of user joana673
New York
1 review
1 helpful vote
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June 24th, 2024
Verified purchase

Really nice flag and just hoping it can withstand the outdoor weather.
So far, so good after a month :) So much better than the cheap flags on Amazon.
Thanks!

Reason I chose this business:

Reviews on quality

Date of experience: June 14, 2024

Thumbnail of user karenw3830
California
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

The Split Flash Collar was just what was needed to make our flagpole look "finished". Thanks for the quick delivery.

Reason I chose this business:

You had what we needed.

Date of experience: August 24, 2024

Thumbnail of user roberth6686
Georgia
3 reviews
0 helpful votes
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July 29th, 2024
Verified purchase

I already have used THE United States Flag Store before and I have been more than satisfied with the results. I am sure that I will be making further purchases in the near future.

Date of experience: July 19, 2024

Thumbnail of user laurier512
Colorado
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I was very satisfied with the order and delivery time of the flags I ordered.

Reason I chose this business:

A co-worker suggested the United States Flag Store.

Date of experience: September 18, 2024

Thumbnail of user kristins961
Iowa
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

It was very easy to find what I needed and to get it ordered. It shipped quickly and arrived faster than any other site I have ordered from before.

Reason I chose this business:

Wanted to try something new.

Date of experience: August 26, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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