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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,476 reviews

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Reviews (7,627)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user rachaelm297
Texas
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Had a great experience - our beautiful flag arrived much sooner than we expected and holds up wonderfully!

Reason I chose this business:

American Made! Excellent quality!

Date of experience: July 26, 2024

Thumbnail of user geoffb169
New Mexico
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The US flags I have purchased in the past become unserviceable in less than a year some just months. This flag is not showing any signs of wear after two brutal sandstorms.

Reason I chose this business:

You have the quality I need for this location.

Date of experience: June 4, 2024

Thumbnail of user garyf1194
Nevada
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Except for the swivel connectors, I'm generally pleased with your products! I imagine I've spent about $3000 the past few years so that our main street in Hawthorne, Nevada might have flags for Armed Forces Day!

Date of experience: May 5, 2024

Thumbnail of user karenl3466
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Very easy ordering. Discount for multiples. I've ordered several times and passed out flags to family and friends. And they ship quickly (it helps that the warehouse is 20 minutes from me!)

Date of experience: June 3, 2024

Found out you ship from just 10 miles away
October 15th, 2022
Verified site experience
• Previous review

Found out you ship from just 10 miles away. Love it! Many requests from family for flags for graves and porches. SLAVA UKRAINE

Date of experience: September 15, 2022

Thumbnail of user jesseb406
Texas
1 review
0 helpful votes
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February 15th, 2024
Verified purchase
• Updated review

Well the delivery arrived 1 day before date promised! I was hoping it would be early because my outdoor flag was tattered due to heavy, windy storms in my area! Just in time I replaced old glory and posted it back up! Now flying beautifully 24/7!

Date of experience: February 8, 2024

Placing an order was pretty easy and secure!
April 20th, 2021
Verified site experience
• Previous review

Placing an order was pretty easy and secure! I fly an American flag in front of the house 24/7 and hopefully these flags I ordered will be sturdy.

Date of experience: March 21, 2021

Thumbnail of user anthonym3380
Oregon
2 reviews
0 helpful votes
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September 25th, 2024
Verified purchase

I have no issues and am very satisfied with the quality of the products.

Date of experience: September 15, 2024

Thumbnail of user dm1037
Pennsylvania
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

You had what I was looking for, came quickly and I am very satisfied!

Reason I chose this business:

The only place that had what I wanted.

Date of experience: September 15, 2024

Thumbnail of user neslb
New York
2 reviews
1 helpful vote
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July 2nd, 2024
Verified purchase

As previously mentioned I am satisfied with the quality of this flag and the wood stick is sturdy and the ordering m, shipping and time of me receiving this order was all satisfying indeed.

Reason I chose this business:

Website & price we’re very good.

Date of experience: June 22, 2024

Thumbnail of user pault2193
Georgia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Thanks for still making our flag in America! This Flag is not the cheap ones that come from everywhere but the USA. It is well made, built to last years in the weather. That is what take pride in. Keep it up please! God Bless America!

Date of experience: April 26, 2024

Thumbnail of user paulc4010
Georgia
1 review
1 helpful vote
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June 16th, 2024
Verified purchase
• Updated review

I love everything I received...I wish they were all American made products...I felt like I got punched in my stomach when she told me some flags and products were from China...If I would have known I was buying Chinese products I would have purchased everything from Allegiance flags...your personal I spoke with were professional and very courteous and seemed like fine Americans...I won't be purchasing any more Chinese products from your company...let me know when you start selling all American products...Thank you...GOD BLESS AMERICA AND ALL WHO HAVE SERVED THIS GREAT NATION. P.C.

Everyone I've spoken to was professional and very courteous.....All seemed like fine Americans who were selling Chinese products...

Reason I chose this business:

I thought you were selling American made products...

Service

Date of experience: June 6, 2024

Easy ordering...
May 7th, 2024
Verified site experience
• Previous review

Easy ordering...thanks

Date of experience: April 24, 2024

Thumbnail of user barbaras4732
South Carolina
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Easy to order. Fast service. No problems. Would order again.

Reason I chose this business:

Made in the USA!

Date of experience: August 16, 2024

Was pretty easy
July 12th, 2024
Verified site experience
• Previous review

Date of experience: July 2, 2024

Thumbnail of user georgew1883
Texas
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Flags are as expected. If i need more i won't hesitate to order more.

Reason I chose this business:

The ease ordering.

Date of experience: August 16, 2024

Thumbnail of user danh1647
Arkansas
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

These are well made and great looking flags. Fast shipping and I highly recommend doing business with.

Date of experience: July 14, 2024

Thumbnail of user richardk3035
Illinois
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

The United States Flag Store is great. Ordering was simple and the shipping was timely. The price seems reasonable.

Reason I chose this business:

My father is adamant about purchasing his U.S. and Marine Corp flags from companies that produce said flags in the U.S. United States Flag Store is one of those companies that does. The quality is good and my dad is happy that the flags did not come from Amazon.

Date of experience: August 25, 2024

Thumbnail of user sonjia4
Pennsylvania
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Great quality flag. Received quickly and on time for the event. Price was within the budget, and could purchase two instead of one.

Reason I chose this business:

Quality and cost.

Date of experience: August 17, 2024

Thumbnail of user juliar789
California
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Usually when purchasing items online you have difficulty somewhere, but everything went smoothly from ordering, shipment, delivery and item quality. No complaints; I would order from US Flag Store again!

Date of experience: March 19, 2024

Thumbnail of user laurat1861
New York
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Ordering online was easy and I received my items before the promised date. Would highly recommend!
Easy, quick shopping experience!

Date of experience: July 9, 2024

Thumbnail of user williams7031
Illinois
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Hoping this flag is what the stated item says. Live in a high wind area by lake Michigan so we'll see!
Update 4/15/24: I am so totally happy with this American flag. I have a bag if flags that are going to the American Legion for proper disposal, all are $20 or more flags purchased at various hardware stores and Walmart. For the cost of maybe 2 of those flags I now have a well made, durable flag that is holding up to the intense and sometimes severe weather that comes off of Lake Michigan.

Date of experience: February 24, 2024

Thumbnail of user debbiek729
Arizona
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

I'm so disappointed, my flag is falling apart, the quality is terrible, it's not strong at all. Less than 30 day's in I've had to try and repair it twice, when I sew it in one place it just tears in another.

Date of experience: February 13, 2024

Thumbnail of user jeremyk188
Georgia
7 reviews
4 helpful votes
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December 22nd, 2023
Verified purchase

Product quality is not exceptional. Print is good, flag material is good; yet the pair of hand flags that I received had warped pole stems that were likely 'forced' inside the oversized packaging box during handling. Should have exchanged them for replacements, but repaired them with tiny rubber bands, then locking them tightly against one another to unbend the warp.

Reason I chose this business:

Looking for Betsy Ross hand flags for a project

Quality

Date of experience: December 21, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Jeremy. If you have any issues please do not hesitate to reach out to our customer service team at 877-732-2458 M-F 8-5 EST.

Thumbnail of user lindas6914
Illinois
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

These lawn flags are beautifully made. They are sturdy and will be a great addition to my lawn area!

Reason I chose this business:

I found you on the internet

Date of experience: July 22, 2024

Thumbnail of user jays1855
Florida
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Cheap material, especially the flagpole. Zip ties to attach to pole? What a,joke, I'll fly it in the garage.

Reason I chose this business:

Got a previous flag at approx. Same price range, not too long ago, it was much better than this one.

Date of experience: August 23, 2024

Thumbnail of user cynthiah2369
Minnesota
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Beautiful product. Fast shipping. Awesome all around experience.

Date of experience: August 16, 2024

Thumbnail of user johnf6202
New Mexico
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Great quality material. Looks very well made. Easy shopping experience with fast shipping.

Date of experience: August 16, 2024

Thumbnail of user jasony663
Illinois
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Purchasing was easy and had the flag up in less than one week.

Date of experience: August 16, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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