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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,477 reviews

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One of the oldest flag retailers online.
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Reviews (7,627)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user donnaf1773
Arizona
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

My husband is thrilled with the quality of this flag. Every seam and row and edge is at least double stitched, and the fabric is sturdy but appears to possibly be like a thicker, fine mesh, allowing air to flow thru without ripping the flag. I believe it will last longer than the last two, which were thin polyester. We get substantial winds off the mountain near us, and this flag looks great waving in front of our house.

Date of experience: January 1, 2024

Thumbnail of user michaelw2686
Illinois
2 reviews
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

Shopping was easy Went online found what I wanted and ordered

Date of experience: September 17, 2024

Had what I was looking for
November 20th, 2020
Verified site experience
• Previous review

Date of experience: October 21, 2020

Thumbnail of user daveg1189
Illinois
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Flags arrived ahead of schedule, a big plus for us! Thank you. Ordering was seamless; staff was extremely helpful.

Only issue was with the USPS - the carton looked as if it had been run over by a steamroller. Local PO did apologize. Next time you'll need to ship in steel containers.

Date of experience: November 3, 2023

Thumbnail of user larryc1737
Kentucky
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Easy ordering; great choices; very fast shipping; quality materials; highly recommend

Date of experience: September 17, 2024

Thumbnail of user michelleb4139
Pennsylvania
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

This is not the first time I've ordered from United States Flag Store. I keep coming back because they have a wide variety of high quality flags, fair prices, and quick shipping. Thank you for making the experience so positive!

Quality

Date of experience: December 23, 2022

Thumbnail of user edwardp56
Colorado
4 reviews
1 helpful vote
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April 3rd, 2018

United States Flag Store is the 1 & only place to purchase American flags. Or any type of flag you need. For the best quality,@ a fair price. Delivery was faster than expected. I am always very pleased with every purchase

Date of experience: April 3, 2018

Thumbnail of user davidb10448
Alaska
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

First flag I've ever purchased. It is replacing my 55-year-old flag I received when I opened a bank account at the age of 8. It was ready for retirement and will soon be cremated properly. Hope this new one lasts as long.

Date of experience: July 19, 2023

Thumbnail of user dales684
Washington
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Arrived on time! The next day my son, Noah, wore it as a shroud while blowing out his birthday candles. Both of my sons are fiercely independent and know that our country's Constitution protects that.

Date of experience: April 4, 2023

Thumbnail of user charlesm3284
New York
3 reviews
0 helpful votes
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July 25th, 2023
Verified purchase

So far easy.but delivery looks to take a while.
Delivery on my "currently out of stock" order was no problem at all...I guess they restocked fast and I received it quite quickly and is well made for the price.thanks

Quality

Date of experience: July 24, 2023

Thumbnail of user dianak660
Pennsylvania
2 reviews
0 helpful votes
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September 15th, 2023
Verified purchase

The flags I ordered were delivered sooner than the estimated arrival date. They were decent quality. Sewn well and grommets secure. We added them to our collection as decor when hosting International Luncheons. I'll buy from the US Flag Store again.

Date of experience: September 14, 2023

Thumbnail of user carolw294
Florida
1 review
0 helpful votes
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June 12th, 2018

I love their flags. Just received two more. We live near the Gulf and there is always either a breeze or outright wind so the life of a flag here isn't what you'd think. The colors are wonderful! Even with the vibrant sun that fades everything in SW Florida, these flags never fade.

Date of experience: June 12, 2018

Thumbnail of user elizabeths978
Connecticut
2 reviews
0 helpful votes
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June 30th, 2023
Verified purchase

I've ordered this flag several times now. It is hanging outside 365 days/year. I usually need a new one about once a year. It's not shredded or anything, the colors just start to fade. I have no complaints.

Date of experience: June 30, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Elizabeth!

Thumbnail of user ericy606
California
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Terrific product and customer service. The item was backordered and you did an excellent job of communicating with us to update the status of our order.

Service

Date of experience: June 25, 2024

Thumbnail of user richardr3295
Wisconsin
2 reviews
2 helpful votes
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June 16th, 2023
Verified purchase

This flag flies in the smallest of breezes and doesn't tangle like the cloth ones do. Very happy with the bright colors too! I'm a Vietnam vet and have tried many others that let me down! I salute your find workmanship!

Reason I chose this business:

Just found you by searching many, many sites!

Reason I chose this product:

Explanation of the product sold me... Strong!

Quality

Date of experience: May 17, 2023

Thumbnail of user garyleol
Colorado
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

I received the wrong flag, US Flag Store sent me the proper one at no expense. Gracias!

Phone call to them went well, was friendly & they took care of my problem.

Reason I chose this business:

I luv their selection & affordablity.

Service

Date of experience: September 16, 2024

Value, quality, affordability & good service!
August 13th, 2024
Verified purchase
• Previous review

My large front patio features 8 of the12"18" flags from various World countries including 1 State flag. All of them have a special meaning to me, our families, our country (USA), and to the countries & cultures they represent. I post them with honor!

By mistake a wrong flag was sent to me, and US Flag Store promptly replaced it. Gracias to all the fine folks there!

Reason I chose this business:

Convenience, great variety, availability & easy to use website.

Service

Date of experience: August 3, 2024

Thumbnail of user carolynb510
Indiana
3 reviews
0 helpful votes
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July 6th, 2023
Verified purchase

I had a telescopic flagpole that would not stay up….frustrating….so ordered an original flagpole from your company….was shipped quickly…easy to assemble…very proud of it! I always fly our country's colors….

Date of experience: July 6, 2023

Thumbnail of user jimmyj62
Florida
1 review
0 helpful votes
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September 7th, 2018

All items arrived (one day ahead of schedule). The new arrangement looks great. 8' center pole with eagle finial with 7' poles on flanks with spear finials. Flags are 3x5. The base is very heavy. No chance of it falling over. Everything arrived well-packaged and took about 30 minutes to assemble.

Date of experience: September 7, 2018

Thumbnail of user jorgem635
North Carolina
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

I can't describe how happy I am with my order, arrived earlier than expected, amazing quality and excellent website and I read they have a great customer service. I'm very proud having those flags on display to the point that I will keep buying and collecting them all! Thank you guys

Date of experience: April 3, 2023

Thumbnail of user dottiej16
Massachusetts
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

This was a very smooth experience. The website had detailed information about the different styles and sizes of the American Flags that they sell which made it easier to find the right fit for me.
Received the Flag as promised and the quality is outstanding. I would recommend the United States Flag Store.

Date of experience: February 10, 2024

Thumbnail of user markd3378
Ohio
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Pleased with everything received.
Got many comments on LED flag, very cool looking at night. Stick flags were larger than expected and the 20" x10' flags were made of thick material as compared to the last ones I purchased.

Date of experience: July 3, 2023

Thumbnail of user johnq745
Maryland
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

I bought a flag that came as described, it is well-made and better yet made in America. This company does a great job of getting the product to you within a respectable timeframe. I will definitely use again.

Reason I chose this product:

Based on customer feedback

Quality

Date of experience: June 9, 2023

Thumbnail of user frederickh54
Michigan
2 reviews
1 helpful vote
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June 15th, 2018

I placed an order on line and had a problem entering a code for 10% off because I used PayPal to check out. I was hoping the flags would be here by now, it been a week. But nothing accept this request for a review of my experience. I have sent 2 messages to customer service and stood on hold for more than 30 min. With no help. ANy body home there?

Date of experience: June 15, 2018

Thumbnail of user ronaldu162
Kansas
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

This was a Christmas present from my wife (just opened yesterday) to replace my old Marine Corp flag that was store purchased about 15 plus years ago. This one is much better quality with heavily stitched edge's and better material overall compared to the store bought one I had, which did not survive a recent wind storm.

Reason I chose this business:

I was searching for a replacement for my old Marine Corp flag only this time I wanted one made in USA.

Reason I chose this product:

Made in USA and quality. Next item I will be looking for is an in ground flag pole hopefully also made in USA.

Quality

Date of experience: December 26, 2023

Thumbnail of user annetteh401
Indiana
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Our order came in a timely manner. Delivery was a day or so behind but to no fault of the company. Our package got misdirected and shipped to wrong city postal office. Both flags were decent quality and we will shop here again.

Reason I chose this business:

Reviews were great and they had what we were looking for made in the USA.

Reason I chose this product:

Replacement flags for business flag pole.

Quality

Date of experience: January 20, 2023

Thumbnail of user michaels10788
New Jersey
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

The original pole arrived damaged. Customer Service was very nice and professional when I called and you shipped a new one in due course. I will continue to purchase my flags and accessories from your web site.

Date of experience: April 13, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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