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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,999
Neutral
54
Negative
54
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47,485 reviews

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One of the oldest flag retailers online.
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Reviews (7,631)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user michaelt513
Florida
2 reviews
0 helpful votes
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August 20th, 2024
Verified purchase

Flags are very well constructed. Will last a long period of time.

Date of experience: August 10, 2024

Thumbnail of user debbiec1187
Kansas
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I haven't had a chance to fly it but a couple of times because it's been so awful windy here. I love the material because it's heavy and not just one of those silky flags. It may be just a little bit too heavy because if it's not windy enough, it just hangs down but if it's too windy, then it shakes the pole so much. I think it's going to last a lot longer than the other ones I've had though. The stitching looks really good. Can't wait for some calmer days to start flying it.

Date of experience: April 17, 2023

Thumbnail of user janisa19
New Jersey
1 review
1 helpful vote
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July 1st, 2020
Verified purchase
• Updated review

Have been looking for small classroom flag holder in stores for a long time. (I am not a teacher.) Finally found them on your site. They arrived today, but I found that they are waaaaay too big to hold the small 8 x 12 stick flag that I need to put in it. Very disappointed since I cannot find what I really need ANYWHERE in stores and now, apparently, on line. Don't know what I'm going to do with these two holders... they are a waste for me.

Reason I chose this business:

Found it on line and THOUGHT they had what I needed.

Reason I chose this product:

See answer two boxes back.

Value
Shipping
Quality

Date of experience: June 1, 2020

Have been looking for small classroom flag holder in...
June 21st, 2020
Verified site experience
• Previous review

Have been looking for small classroom flag holder in stores for a long time. (I am not a teacher.) Finally found them on your site.

Date of experience: May 22, 2020

Thumbnail of user harrist45
Texas
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Everything went great and was as advertised. The box was excellent quality.

Date of experience: September 10, 2024

Thumbnail of user rosed601
Virginia
2 reviews
2 helpful votes
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July 9th, 2023
Verified purchase

I purchased a new American flag for my husband's 86th Birthday gift.
He is very patriotic retired Ohio Army National Guardsman. 40 and 1/2 years service.
He's very pleased with a new flag.
Thank you for the fast delivery.
Rose Davis

Date of experience: June 9, 2023

Thumbnail of user gregd796
California
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Easily found what I was looking for and easy order process. Flags arrived sooner than expected and in fine shape. Will order again when this flag starts to wear. Will definitely refer friends to this company.

Date of experience: April 28, 2023

Thumbnail of user jasonn738
Georgia
2 reviews
0 helpful votes
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December 10th, 2022
Verified purchase

The quality of my flag was beyond expectations. It is above and beyond. The United States Flag Store clearly takes pride in their craftsmanship. Only love for this country could produce such a high quality flag.

Quality

Date of experience: November 10, 2022

Thumbnail of user margarets2284
New York
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

I realized I had ordered the wrong flag the minute I pushed send. I immediately contacted your customer
Service and in other words was told too bad. I explained I wanted the best flag not the one I ordered which
Was more expensive. I didn't cancel order was told that was too late.
I have been buying my flags from this company for years before I even established an account. I was highly disappointed with whole situation so I found another company that makes their flags in the USA and I have gone to them for my flags.

See Above Review

Service

Date of experience: March 18, 2024

Thumbnail of user eleanorm223
Florida
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I would've been a lot happier if it was made in the USA. I ordered this flag because of the quality which was pretty high however, I don't understand why they can't be made here and not in China.

Date of experience: June 9, 2024

Thumbnail of user pamelaw1941
Louisiana
2 reviews
0 helpful votes
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December 13th, 2023
Verified purchase

The 12 X 8 American Flag is beautiful! In past years I ordered this size flag from a family owned store in the city where I live. The owner decided to close the store when he retired so I was without a contact. Knowing that your flags are made in America and reading the reviews, I took a chance. I'm very pleased. This flag will be raised in Jackson Square on January 8th, 2024, the anniversary of the Battle of New Orleans, the battle which saved our nation from British rule in 1814. The United States Daughters of 1812 have been changing that flag for over 150 years in honor of that victory. Thank you!

Date of experience: December 6, 2023

Thumbnail of user thomasn1071
Texas
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

My 4 ft by 6 ft Valley Forge U.S. Flag split at the seam separating the red and white stripes. It is obvious by looking at it that the seam was not reinforced! It needs to be replaced immediately! I have photos of this poor workmanship and an message to the CEO of Valley Forge Flags what she never answered!

Service
Quality

Date of experience: July 5, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Thomas. We are not Valley Forge we are united-states-flag.com. I have sent you an email to get the images of the damaged flag for the next steps.

Thumbnail of user dawnk554
California
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

I knew by the weight of the package, I was going to be disappointed. All my other flags had some weight to them. As soon as I opened it, I realized I was right...It is thin and almost see-through...Not at all impressed with your "cotton flag". It will not hold up in the desert winds...It will need replacing with in 6 months.

Reason I chose this business:

The place I normally buy my flags from was sold out.

Reason I chose this product:

I needed to replace my USA Flag.

Quality

Date of experience: July 9, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. Please contact our customer service team for assistance with this matter 877-732-2458 or customerservice@onlinestores.com.

Thumbnail of user garye705
Iowa
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I compared two suppliers. One clearly stated made in China. I called to check on your product and was told it was NOT made in China. That is why i selected your site for the purchase of these flags. The flags were obviously intended to be placed on veteran's graves. What was China's involvement in the Vietnam War?

Reason I chose this business:

The POW/MIA flag was not manufactured in China, which turned out to be deceitful.

Reason I chose this product:

The intent was to honor our POW/MIA veterans

Quality

Date of experience: February 6, 2024

Thumbnail of user reneays
Texas
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

We needed to purchase items that represented where we were from. These went over great at Volleyball Nationals in Orlando, Florida.

Reason I chose this business:

Quick and easy

Date of experience: June 29, 2024

Thumbnail of user larryv405
Texas
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Ordered an American flag and a Marine Corps flag. Very satisfied with the quality of the products and the customer service

Reason I chose this business:

Random selection

Date of experience: August 17, 2024

Thumbnail of user artm59
Washington
2 reviews
1 helpful vote
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June 13th, 2018

Flags were NOT as advertised. Sharp, clear stars in advertising... blurry out of propitiation stars on delivered flags! No way to return..."Easy Return" on web site does NOT work! Avoid this business!

Date of experience: June 13, 2018

Thumbnail of user lamonicad1
Washington
2 reviews
0 helpful votes
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May 31st, 2023
Verified purchase

It was very simple and a great price….can't wait to put it up to show my support to our country that is a chaos right now….we all need to come together under god and vote for a president who cares about the economy and the people.

Quality

Date of experience: May 1, 2023

Thumbnail of user mikew2552
Illinois
2 reviews
1 helpful vote
  • Send Message
December 4th, 2023
Verified purchase

I am looking for an American made flag pole and when I got to check out it as made in China! I finally found one that worked for me that was U.S. made. This happened with another company and when it arrived I saw it was made in China. I will send this one back to if it isn't made in the United States. You should also offer a military discount.

Quality

Date of experience: November 27, 2023

Thumbnail of user danielles1103
Danielle P. – United States Flag Store Rep

The flagpole you purchased is indeed proudly made in the USA. Thank you for your purchase.

Thumbnail of user williame718
Wisconsin
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Super fast shipping THANK YOU not from China.
Really good products. Only reason for 4 instead of 5 star is … the flags last color wise but end hems usually tear before the flag is worn. Out of 6 previous flags only one grommet failed before flag worn.

Date of experience: December 29, 2023

Thumbnail of user billyr456
Kentucky
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Great quality an fast delivery!works great on the kayak an got one in my truck hanging on the sun shade!

Reason I chose this business:

Only place to get confederate flags!

Date of experience: August 17, 2024

Thumbnail of user thec284
South Dakota
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Great products at a great price. Easy to navigate the website.

Reason I chose this business:

To try something different.

Date of experience: August 9, 2024

Thumbnail of user stevenk1498
Wisconsin
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

I ordered and received in a timely manner. The timing was perfect for what we were doing. It was great getting them delivered to my front door. The whole purchase was very nice and I look forward to more transactions in the future when needed.

Reason I chose this business:

Good service and price in the past.

Reason I chose this product:

It was what I needed.

Quality

Date of experience: October 17, 2023

Thumbnail of user julies2906
Texas
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Excellent! Flags arrived promptly and in individual packages so that they weren't wrinkled (like so many other flag stores). I pass them out as a souvenir to my American Revolution history students, and they love them!

Date of experience: April 27, 2023

Thumbnail of user tlys
New Jersey
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

After a week of hanging outside, the red coloring bled and dripped (from rain) into the white stripes and stars. Very disappointed because the product was wonderful when received and should stay that way for more than a week.

Date of experience: June 27, 2023

Thumbnail of user shawnw712
Virginia
2 reviews
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

Very easy to navigate through the web site, and I greatly appreciated the product line.

Reason I chose this business:

Just saw it on the internet and I needed a gift for a retirement.

Date of experience: September 6, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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