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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,982
Neutral
54
Negative
52
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47,463 reviews

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One of the oldest flag retailers online.
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Reviews (7,607)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user wesw196
Texas
1 review
0 helpful votes
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February 17th, 2025
Verified purchase

I found all the items I needed to bring this old flagpole back to great condition.

Reason I chose this business:

Easy to navigate the website.

Date of experience: February 7, 2025

Thumbnail of user terryg1869
New York
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Just what I needed for marking some family graves with their service flags. And perfect for normal flag displays in the yard.

Reason I chose this business:

Have purchased previously

Date of experience: December 13, 2024

Thumbnail of user leons570
Texas
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

We are a local fire dept. We have flagpoles in our meeting room.

Reason I chose this business:

Recommended by a friend

Date of experience: January 31, 2025

Thumbnail of user elijahg617
Florida
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

All items were perfect, high quality and exactly as described. They all arrived on time, and customer service was fantastic!

Service

Date of experience: December 23, 2024

Thumbnail of user stevenk2759
Wisconsin
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

It was easy to order and arrived just in time. I have used them before and have always been satisfied.

Reason I chose this business:

Good service in the past and good pricing.

Date of experience: December 23, 2024

Thumbnail of user jaimem710
Colorado
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

I ordered flags for the international program at my college and had a very good experience with my purchase, we are a tax exempt college and a representative from The United States Flag Store help me trough the process with the tax exemption, friendly representatives. I will buy from this store again.

The representative assisted me with the removal of the tax.

Reason I chose this business:

After searching for a place to buy flags this is the store that made more sense for me.

Service

Date of experience: November 15, 2024

Thumbnail of user carolync2635
Massachusetts
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Excellent service, The flag was received in quick time, and the flag is very durable. Thanks tons

Date of experience: January 31, 2025

Thumbnail of user markw6593
Ohio
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Bought these for our grandson for Christmas & he just loved them for his toy soldiers

Reason I chose this business:

Best quality size & price

Date of experience: January 31, 2025

Thumbnail of user sharond3574
New Jersey
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

It was quick and easy making my order. No more email messages, please. I'm done.

Date of experience: February 2, 2025

Thumbnail of user richardg5752
New Jersey
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Easy and excellent choice quick service and delivery flag was just as described in post

Date of experience: January 20, 2025

Thumbnail of user wendyv425
Indiana
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Process of selecting & ordering flags was easy & convenient.

Reason I chose this business:

Great service & quality.

Date of experience: January 31, 2025

Thumbnail of user nicolej2010
Indiana
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Finding what I wanted and purchasing was quick and easy. I would recommend.

Reason I chose this business:

It was the most complete site I found for world flags.

Date of experience: January 31, 2025

Thumbnail of user christopherb4959
Vermont
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

And it came intact. What else can I say? It's a freaking flag.

Reason I chose this business:

First to spot after a search

Date of experience: January 31, 2025

Thumbnail of user karld242
California
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

I ordered a Holiday promotional package. Three of them. Arrived on time for the Christmas.

Reason I chose this business:

American made and a great holiday promotion.

Date of experience: January 31, 2025

Thumbnail of user donalds3576
Georgia
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Just as described and is very good quality material. Would recommend.

Date of experience: January 31, 2025

Thumbnail of user katherinew1484
Arizona
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Very pleased with the whole experience, it was easy and straightforward.

Date of experience: January 31, 2025

Thumbnail of user pamg1548
Nevada
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Received it when expected without any issues. I need a copy of my receipt emailed to ne

Reason I chose this business:

Found online.

Date of experience: January 31, 2025

Thumbnail of user leeannj54
Illinois
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Efficient, inexpensive, arrived reliably. Very good service overall.

Reason I chose this business:

Needed Swedish pins that were inexpensive.

Date of experience: January 31, 2025

Thumbnail of user christopherh3854
Illinois
1 review
0 helpful votes
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February 9th, 2025
Verified purchase

Flag was packaged nicely, is durable and has great quality! Would be again

Date of experience: January 30, 2025

Thumbnail of user johni2283
Illinois
1 review
0 helpful votes
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January 27th, 2025
Verified purchase

The service person found the parts I needed and the right size flag as I asked for with no problem.

Reason I chose this business:

Saww advertisement on line

Date of experience: January 27, 2025

Thumbnail of user stevew4132
Pennsylvania
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Fantastic and flawless! Highly recommended and reliable! I would definitely purchase from these folks again!

Reason I chose this business:

Reliability and genuine customer service and great products!

Date of experience: December 19, 2024

Thumbnail of user scottp3398
South Carolina
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

I found the flag I wanted and ordered it within minutes! No wasting time trying to find exactly what I was looking for.

Reason I chose this business:

The only store that had a tough flag that I've been looking for. It was very easy to locate and order it.

Date of experience: December 16, 2024

Thumbnail of user michaelb17686
Hawaii
1 review
0 helpful votes
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December 8th, 2024
Verified purchase

My order arrived promptly and I am happy with the quality of the flags, also made in the USA! There are quite a few vendors online selling flags made overseas.

Reason I chose this business:

My primary reason was because your flags are made in the USA.

Date of experience: November 28, 2024

Thumbnail of user frankg2640
New York
1 review
0 helpful votes
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January 26th, 2025
Verified purchase

Great product, quality, service and price. Delivery and packaging was perfect.

Reason I chose this business:

Quality and Patriotism

Date of experience: January 26, 2025

Thumbnail of user michaelv3697
Louisiana
1 review
0 helpful votes
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January 30th, 2025
Verified purchase

Materials of all superior quality - order process easy and direct - delivery timely - all good.

Reason I chose this business:

Previous customer.

Date of experience: January 20, 2025

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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