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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,012
Neutral
54
Negative
56
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47,529 reviews

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Reviews (7,649)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user barbarar2541
Ohio
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Beautiful flag, but when it rained here in Ohio the red color ran into the white. I did not expect that. Was there a warning that this would happen in the rain?

Value
Quality

Date of experience: April 22, 2023

Thumbnail of user gregb1501
Massachusetts
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Easy experience, quality product and the delivery experience was good. Thanks

Reason I chose this business:

Had the products I was looking for.

Date of experience: July 21, 2024

Thumbnail of user lindaa2210
Wyoming
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Order was shipped fast - all products received. We have had good luck with the flags we have ordered standing up to the wind. They definitely last longer than ones you can purchase at the box stores.

Reason I chose this business:

Had an email that showed a sale on State Flags.

Reason I chose this product:

Have purchased flags from United before.

Quality

Date of experience: December 7, 2022

Thumbnail of user robins198
Maryland
1 review
0 helpful votes
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September 13th, 2017

The flags can in timely manner. Folded and wrapped pretty nice. I am not sure about the quality. However, if the quality is anything like my first order than I would probably rated a five star.

Date of experience: September 13, 2017

Thumbnail of user barbaraa1968
Connecticut
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Today is Dec.4 I purchased two hangers one for each side of the stone hung wreaths for Christmas they fit & look good on the stone very pleased with this purchase

Date of experience: December 4, 2023

Thumbnail of user michaelm14326
Arizona
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Having the American flag in my office always reminds me of just who I am as a citizen. Looks great on my wall.

Service

Date of experience: May 26, 2024

Thumbnail of user donb1217
Nevada
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

I've purchased these items before and the quality was great. The product quality of my recent order was not as good. I also spoke with a company representative concerning this issue.

Date of experience: November 7, 2023

Thumbnail of user chrism3710
New York
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Being "off-season" for flying flags (in the winter).
No local stores had Flag Clips, that I needed to replace one that wore through.
US Flag Store clips finally came.
Thank you.

No reply at all.

Reason I chose this business:

Because of the option to pay with Amazon.

Reason I chose this product:

'cause I couldn't get them anywhere locally

Service
Quality

Date of experience: December 24, 2022

Thumbnail of user jeffw119
Missouri
1 review
0 helpful votes
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September 22nd, 2017

Received 7 days earlier than when promised. All items were safely packaged in box. Outside packing tape was not completely "stuck" to box. Looked like it had not been completely "licked"

Date of experience: September 22, 2017

Thumbnail of user sandraa236
Georgia
2 reviews
0 helpful votes
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June 25th, 2023
Verified purchase

My husband bought me this flag and flag pole for our anniversary. I've been asking him to get one for four years. It looks great and is exactly what I wanted.

Date of experience: May 26, 2023

Thumbnail of user scottj1438
Nebraska
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

His flag was delivered a week before your estimation. So, I am very pleased with your service. He will let me know how the flag holds up in the wind. I have ordered other flags and they held up OK.

Reason I chose this business:

I got on a web site for American Legion I thought. But to find the right size and material I got switched. It didn't matter as long as flag holds up in the wind. He has a fairly tall pole but doesn't want a bigger flag for fear it might topple the pole. If this flag holds up for a considerable time I will order a bigger flag.

Reason I chose this product:

I wanted something to hold up in the Nebraska wind. He lives in the middle of Nebraska in the Southern part.

Quality

Date of experience: May 5, 2023

Thumbnail of user sarahbr
Minnesota
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Great experience with your company. Beautiful flags. So glad I ordered from here instead of getting one from Lowe's etc. this one is so much prettier and made in the USA!

Quality

Date of experience: May 9, 2023

Thumbnail of user jarodk7
Nebraska
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

Everything is fine. I bought the flags on a promo sale and not sure got the discount on all items for some reason. Bought from here before. Will again in future

Date of experience: July 7, 2023

Thumbnail of user patsya51
Iowa
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Fast delivery! The flags are of excellent quality. I am very pleased with my purchase. Also they are very reasonably priced. Hoping they stand up to high winds and blistering sun!

Date of experience: August 28, 2023

Thumbnail of user michelleb4421
Iowa
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

We found the right flag to fly! This one has outlasted any others we've tried. I'm so glad I found this store online. I took a chance and it paid off.

Reason I chose this business:

After searching for flags online, I found this store. It was easy to navigate and find the right product.

Reason I chose this product:

We are in a windy place and needed something that would last longer than 1 month. The one we purchase was guaranteed for 6 months, and it did last that long!

Quality

Date of experience: May 12, 2023

Thumbnail of user janicep509
Minnesota
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase

We ordered the Global Brightest Solar Flag Pole Top Light, it is powerful, like a street light, Lights our flag at night. It's perfect!

Reason I chose this business:

We checked a few other sites & they didn't have what we needed to light our flag.

Date of experience: June 30, 2024

Thumbnail of user josephb2187
Tennessee
2 reviews
0 helpful votes
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June 5th, 2024
Verified purchase

Easy, good price. Made in USA. Very helpful. Able to give me specific direction to find what I was looking for

Service

Date of experience: May 26, 2024

Thumbnail of user rodneyw395
Missouri
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I found everything I was looking for quickly, and checkout was a breeze.

Date of experience: July 21, 2024

Thumbnail of user timothyg1051
Alabama
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I've had a flag that flew over the USS Arizona Memorial for the last 20 years and didn't know how to display it. I had it in the wrong case, but I had looked at different options over the years and couldn't find the right fit until I searched again a couple of weeks ago. I found the United States Flag Store with the perfect sized (and style) flag display case, ordered it and received it in a matter of days.

Date of experience: July 31, 2023

Thumbnail of user robertw6439
Pennsylvania
1 review
0 helpful votes
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July 30th, 2024
Verified purchase
• Updated review

Site is easy to navigate. Product is well made and as described.

Reason I chose this business:

Just tried another flag store in my quest to find THE flag.

Date of experience: July 20, 2024

First time
June 12th, 2024
Verified site experience
• Previous review

First time. Lets see 👀

Date of experience: June 2, 2024

Thumbnail of user dianneb497
Minnesota
2 reviews
1 helpful vote
  • Send Message
June 30th, 2024
Verified purchase

I found the website easy to use. I was able to choose my product quickly and I received the flag promptly.

Reason I chose this business:

Good ratings

Date of experience: June 20, 2024

Thumbnail of user janiem174
Texas
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

First time on this website, so it took a little while to find everything I was looking for, but I had no difficulties. I found everything I needed.

Date of experience: June 16, 2024

Thumbnail of user georgiam98
Arizona
3 reviews
0 helpful votes
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July 31st, 2024
Verified purchase

Fast delivery and good materials. I'm happy with the flag. Thank you.

Reason I chose this business:

Flag store had what I needed.

Date of experience: July 21, 2024

Thumbnail of user sandiel22
Tennessee
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

The order came in a timely manner and was exactly what I ordered

Reason I chose this business:

The flags are made in the USA

Date of experience: July 21, 2024

Thumbnail of user paulettev20
Florida
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Great product … received promptly … efficient process. The flag does swivel around the pole in wind as promised … therefore does not tangle. Very nice. No problems.

Date of experience: March 7, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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