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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,012
Neutral
54
Negative
56
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47,530 reviews

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Reviews (7,649)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user cecilc128
Maryland
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Thank you for the easy check out, quick service and quality products.

Date of experience: August 22, 2024

Thumbnail of user jerylb13
Missouri
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

The flags are beautiful, and present themselves well. I have received several favorable comments.

One flagpole was obviously used, and was covered with mold. It was immediately replaced.

Reason I chose this business:

Prior purchases

Service

Date of experience: July 21, 2024

Product available in size and quality needed
April 18th, 2024
Verified site experience
• Previous review

Date of experience: April 8, 2024

Right size flags for this veteran's project
April 2nd, 2024
Verified site experience
• Previous review

Date of experience: March 23, 2024

Thumbnail of user arlenes289
Texas
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

I was delighted to find the flags I was looking for for my husband's grave. But after receiving them and opening the package, I discovered the US Air Force flags were manufactured in China. The US flags, however were manufactured in the US.

Reason I chose this business:

Price and you had the products I wanted.
However, I was very disappointed to find that the US Air Force flags I ordered were manufactured in China. Can’t you show more respect to our service members?

Reason I chose this product:

You had the size flags I wanted for my husband’s grave.

Quality

Date of experience: January 23, 2023

Thumbnail of user toms638
Delaware
1 review
1 helpful vote
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June 21st, 2018

Ordered and purchased 170 12" X 18" flags for lining a street. Ordering was exceptionally easy, selection huge and quality of flags exceeded all expectations.

Date of experience: June 21, 2018

Thumbnail of user bettym1667
New York
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Had no problem ordering, receiving, or using the flags. You have a great product and I will be ordering again.

Reason I chose this business:

Saw an ad on TV and looked it up on computer. Saw they were not cotton like so many others I could buy locally. The price was reasonable so I ordered them.

Date of experience: May 26, 2024

Thumbnail of user kenneths2129
California
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Purchased as house warming gift for son's new house, looks great, 4th July

Date of experience: July 19, 2024

Thumbnail of user joans1398
Rhode Island
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

I have been searching for a flag hold with merchant marines emblem for a long time. I was so excited to finally find it at the Flag Store. You put sunshine in my heart.

Reason I chose this business:

You had exactly what I was looking for.

Reason I chose this product:

My dad was so proud of serving his country in the Merchant Marines

Quality

Date of experience: February 7, 2024

Thumbnail of user paule234
Washington
2 reviews
5 helpful votes
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May 18th, 2017

I ordered these bulbs on 4-3-17. I received a shipment where there was little to no packing in the box and thus all the bulbs were broken. This was not my fault.

I was promised that the new bulbs would be shipped right away. They were not.

I was then promised they would be shipped on the 3rd of April. They were not

I was then promised that they would be shipped on the 16th. They were not.

Now they are saying they will be shipped on the 24th or so.

I asked for a refund and was told no because this is a reorder. This is terrible service

Date of experience: May 18, 2017

Thumbnail of user johnr5890
Virginia
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Fast, Easy, ALL GOOD! Since I fly my flags all year round, I sometimes need to replace them. United States Flag Store provides great sturdy flags.

Date of experience: July 9, 2024

Thumbnail of user nulln228
Texas
1 review
0 helpful votes
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October 29th, 2019
Verified purchase
• Updated review

This time I got the flag quicker that I expected, the quality is marvelous and I am most likely going to get another of the same flag so I will have a back up if and when something happens to this one.

Reason I chose this business:

Good selection and very strong flags are available, ones that can hold up to extreme weather situations and are tough enough not to be ripped to shreds in heave winds.

Reason I chose this product:

Strength and durability of the product

Service
Value
Shipping
Quality

Date of experience: October 26, 2019

This is the second time I ordered this particular flag...
October 19th, 2019
Verified site experience
• Previous review

This is the second time I ordered this particular flag and paid through pay pal, the first one never was sent, I don't know why I usually don't have problems paying through Pay Pal.

Date of experience: October 16, 2019

Thumbnail of user michaelo2651
New Hampshire
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Very good customer service and ships super fast. The solar light was even better than I had anticipated. Thank you for being easy to work with.

Date of experience: June 20, 2024

Thumbnail of user hughm98
Florida
1 review
0 helpful votes
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May 20th, 2024
Verified purchase
• Updated review

The American flag is flown at the condominium 24/7. The ocean winds blow pretty much every day. The Super Tough 5ft x 8ft Nylon American Flag holds up great and for a good price.

Reason I chose this business:

Value and convenience. Previous managers paid a lot more for less quality.

Date of experience: May 10, 2024

Made in the USA and great quality!
October 31st, 2020
Verified site experience
• Previous review

Date of experience: October 1, 2020

Thumbnail of user timothyw1300
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I was good ordered it online came on time very satisfied with order again if I had any other items to order thank you

Date of experience: June 3, 2024

Thumbnail of user jerryb611
Massachusetts
2 reviews
1 helpful vote
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November 1st, 2019
Verified purchase
• Updated review

Easy to order. Prices are very good. Flags appear to be well. Super Tough flags have label indicating Made in USA. We'll see how long they last 30' up on the coast of the Atlantic.

Reason I chose this business:

Good prices, flags made in USA, free shipping over $$

Reason I chose this product:

Needed new flags to fly in front of 110 year old factory building.

Value
Shipping
Quality

Date of experience: October 29, 2019

Actually was going to order from Collins, slightly...
October 20th, 2019
Verified site experience
• Previous review

Actually was going to order from Collins, slightly less $ with promo but they don't take PayPal.

Date of experience: October 17, 2019

Thumbnail of user albertv54
Texas
2 reviews
0 helpful votes
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September 28th, 2023
Verified purchase

This is my third flag purchased from U.S. Flag Co. I love these flags. I live in Houston in a very warm climate and the flags last about two years until they begin to fade,

Date of experience: August 29, 2023

Thumbnail of user jamesb7946
Ohio
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

I've been getting my flags and accessories from your company for years. I replace my flag at least once a year. And if flying 24/7, (lite at night of course) except for high wind alerts.

Date of experience: March 30, 2023

Thumbnail of user garyr1304
California
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

What a great, high quality flag! I paid a little up from the typical sea of flags you'll find out there on the internet... But wow! Was it WORTH it! Beautiful feeling and looking flag!

Date of experience: May 23, 2023

Thumbnail of user doloresf83
New Jersey
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

We had a flea market at our clubhouse with a % of our profits going to wounded warriors, a great cause. I made stands for the flags and had one on every table. Everyone loved them

Date of experience: May 23, 2023

Thumbnail of user dp505
North Carolina
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Ordered products. Two flags and some flag pins. They didn't come as fast as Amazon ships, but they came in a reasonable amount of time. I am a return customer and have not been disappointed.

In the past I had a problem with getting the wrong pins twice. The lady I spot to got it straightened out.

Reason I chose this business:

I had bought from before and was satisfied. They help you if you have an issue and are pleasant about it. Originally I need to find flag pins and a flag. Found them on the internet and gave them a try.

Reason I chose this product:

We needed a new flag. My husband had ran out of his flag pins that he gives to people and that he uses on his hats and coat shirts.

Service
Quality

Date of experience: January 2, 2023

Thumbnail of user jerryh205
California
1 review
1 helpful vote
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July 6th, 2018

Appreciative vendor does a great job of communication and supplies a fine well made product. I am going to keep this vendors information, so I
Can order again when I need another of his products.

Date of experience: July 6, 2018

Thumbnail of user anthonyf405
Texas
1 review
0 helpful votes
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July 16th, 2020
Verified purchase
• Updated review

Its great to get flagged
Looking for solid flags to rock different States at 80 mph. Without them flying off in that State... lol
California we call it Littering. We don't need that do we

Value
Shipping
Quality

Date of experience: June 16, 2020

Its great to get flagged
July 3rd, 2020
Verified site experience
• Previous review

Date of experience: June 3, 2020

Thumbnail of user cecild56
California
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

I got this to put into my Dad's shadow box. It looks great. One star did come unraveled by just one thread while I was trying to fold it, but it worked out fine.

Reason I chose this business:

I googled it and browsed. You guys looked like a good choice.

Date of experience: March 29, 2024

Thumbnail of user bm116
Florida
1 review
0 helpful votes
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March 12th, 2017

We were in need of small 8x10" & 12x16" & 3x5' American & US Marine Corp. flags. Everywhere I searched the prices were too high or quality was undesirable.
I googled American flag & this company came up. The prices were reasonable, the quality was good & the assortment is great. They do have more than flags.
The great prices allowed me to get a new flag & the others we needed. They came to us within 5 days and are really beautiful!
Every flag, even the small ones are very well made! We couldn't be happier & now we have a great place to get all out flag flying needs.
I highly recommend this company!

Date of experience: March 12, 2017

Thumbnail of user emmanuelc271
Texas
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

The Nylon flags are well made. Had to order 2 polyester flags due to their unavailability in nylon. They still look nice. I prefer the nylon flags over all.

Date of experience: April 21, 2024

Thumbnail of user keiths1290
Illinois
1 review
0 helpful votes
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June 25th, 2024
Verified purchase
• Updated review

I ordered a US flag.
It arrived a day earlier than they had quoted.
I am very happy with the quality of this flag.

Date of experience: June 15, 2024

All good!
July 21st, 2023
Verified purchase
• Previous review

The order was received earlier than I was informed of it's arrival.

Reason I chose this business:

Purchased from them in the past.

Reason I chose this product:

Better price than the competition and a need to replace worn out mounts.

Quality

Date of experience: June 21, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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