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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,014
Neutral
54
Negative
56
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47,535 reviews

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One of the oldest flag retailers online.
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Reviews (7,651)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user stephenw2293
Illinois
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Very easy to find what I was looking for. Quick shipping. Products were in great shape when received.

Reason I chose this business:

Had what I wanted

Date of experience: June 17, 2024

Thumbnail of user annb280
Pennsylvania
1 review
1 helpful vote
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July 5th, 2018

Just love everything I order from the Flag Store. Great quality, quick service, very helpful customer service. My go to flag source! I just love that the flags that I purchase are MADE IN THE USA! It's the only way I will purchase a United States of America Flag.

Date of experience: July 5, 2018

Thumbnail of user rons1684
Minnesota
2 reviews
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

Quick and easy. Fast service,quick check out, fast delivery

Date of experience: July 18, 2024

Always have what I need
June 19th, 2024
Verified site experience
• Previous review

Date of experience: June 9, 2024

Great flags
May 25th, 2024
Verified site experience
• Previous review

Great flags. Very durable

Date of experience: May 15, 2024

Easy to navigate
April 28th, 2024
Verified site experience
• Previous review

Date of experience: April 18, 2024

Good service
March 17th, 2024
Verified site experience
• Previous review

Good service. Will be back.

Date of experience: March 7, 2024

Thumbnail of user patrickb1910
North Dakota
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Great products...made in the USA...easy install.
If you need an install in my area for any customers feel free to refer my business.

Date of experience: June 13, 2024

Thumbnail of user shirleyt948
Colorado
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

I chose this business because of their website. They have a quality product and we received the flags (400 of them) in about a week. I will always use them for future projects.

Reason I chose this business:

American Made

Reason I chose this product:

Grade school incentive to learn about our country's flag.

Quality

Date of experience: October 31, 2023

Thumbnail of user lacretiam6
Puerto Rico
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Shopping was easy but item is not what was shown in the pictures

Date of experience: August 17, 2024

Thumbnail of user suew862
Washington
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Beautiful flag and great job in quality, both material and sewing. Thanks again!

Date of experience: August 17, 2024

Thumbnail of user ralphaf
California
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Love the looks. Just one thing. I wanted one World War Two emblem and one Korean War emblem. You said both are out of stock. Please let me know when they'll be available.

Reason I chose this business:

Like the looks of the products

Reason I chose this product:

For my father (Korean War) and my father in law (World War Two)

Quality

Date of experience: April 5, 2023

Thumbnail of user jayg838
Pennsylvania
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

My experience was good. I received exactly what I order, and arrived just as they were scheduled to.
In the future I won't think twice about ordering more flags as I need them.

Reason I chose this product:

I’m a Veteran, flags are important as one, and it’s a great way to show respect and support for our Great America, and our allies.

Quality

Date of experience: October 24, 2022

Thumbnail of user josephs4348
New York
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Everything was good and fine as expected.
Thank you very much

Date of experience: August 19, 2024

Thumbnail of user jeffh2529
Michigan
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Very well made flag that looks like it will last. Vibrant colors with excellent stitching.

Reason I chose this business:

The advertised quality features.

Date of experience: August 19, 2024

Thumbnail of user margaretd1681
Louisiana
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Easy purchase, very fast delivery, fine product! A NEW flag for the 4th of July celebration.

Reason I chose this business:

I like to buy American made products.

Date of experience: August 19, 2024

Thumbnail of user pauls5841
Ohio
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Thank you for the ease of ordering a hard-to-find part. Your website is user friendly.

Date of experience: August 19, 2024

Thumbnail of user biee1
North Carolina
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Love that you have Southern heritage flags. The site works well, easy to search and purchase. Thank you for helping keep Souther history, culture and heritage alive!

Date of experience: April 7, 2024

Thumbnail of user brandonh1145
Michigan
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Pretty straightforward ordering process, very easy. Received flag and it's flying proudly! Seems made of good quality for now.

Reason I chose this business:

Description of flag and material.

Date of experience: June 16, 2024

Thumbnail of user catarinab2
Texas
3 reviews
0 helpful votes
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June 29th, 2023
Verified purchase

The bereavement items I ordered were exactly what I was looking for. These items being on sale just made it that much more perfect. Glad I get updated emails from the United States Flag Store.

Date of experience: May 30, 2023

Thumbnail of user patriciak2354
Wisconsin
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Great quality flag. Made in America! Very happy with the purchase. Easy to order and arrived quickly. I highly recommend this flag and the company.

Reason I chose this business:

Searched on line

Date of experience: June 9, 2024

Thumbnail of user findleyh
New York
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

We were very satisfied with the flag product BUT
THE PERSON TAKING MY ORDER COULD NOT FIND/LOCATE THE TWO PHYSICAL ADDRESSES THAT ARE SO COMMON, HUNDREDS OF PACKAGES ARE DELIVERED THERE. SO THEY WERE DELIVERED TO A P I BOX.

Reason I chose this business:

Previous order of the same flags.

Reason I chose this product:

The same flag order from before.

Quality

Date of experience: May 2, 2023

Thumbnail of user kanans4
Georgia
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Bought items to give away in a parade and for decorations in our booth.

Date of experience: July 14, 2024

Thumbnail of user dianeb3151
Nebraska
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Your site had the sizes I needed. Web page easy to place the order.

Reason I chose this business:

Repeat customer

Date of experience: July 14, 2024

Thumbnail of user wills636
Washington
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I ordered flag it shipped next day but the UPS shipping sucked it toke 10 days to ship a flag I could have drove and picked up and back to my house in 3 days flag sat in Texas 6 days and then UPS dropped flag off at USPS for them to deliver. I pay more to buy American as much as I can but I could have brought a China man flag and had it faster if you need one in a hurry don't buy here

Date of experience: December 13, 2023

Thumbnail of user jamesk407
West Virginia
1 review
0 helpful votes
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May 13th, 2018

I HAVE BOUGHT THESE ITEMS BEFORE. ORDER CAME QUICK, AND AS I ORDERED. GOOD JOB. I WILL CERTAINLY USE THIS COMPANY AGAIN, AS I REPLACE THEM AT LEAST TWO TIMES A YEAR TO KEEP THEM LOOKING GOOD, I ALWAYS ORDER US STATE RELIGIOUS FLAGS TOGETHER THANKS

Date of experience: May 13, 2018

Thumbnail of user davidc6959
Massachusetts
1 review
0 helpful votes
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December 18th, 2023
Verified purchase
• Updated review

I received the order on time and in good condition. As always, the quality of the flags was outstanding. I am very happy with United States Flag Store.

Date of experience: December 15, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business David!

Good quality/fair priced items
November 18th, 2022
Verified site experience
• Previous review

Date of experience: October 19, 2022

Thumbnail of user iowaw1
Iowa
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Love the flag I bought but when I opened it there was a cut on the flag that cannot be repaired

Date of experience: August 17, 2024

Thumbnail of user adrienned109
Texas
2 reviews
0 helpful votes
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June 25th, 2024
Verified purchase

Had a great experience ordering from this store. My only request would be more detailed descriptions of products.

Reason I chose this business:

American store

Date of experience: June 15, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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