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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,543 reviews

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One of the oldest flag retailers online.
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Reviews (7,654)

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user davidb11809
Kansas
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Flags are put together very cheaply. The first staple on the flag is always the first to let go! I have so many flags that I have to go back and fix because of the first staple.

Reason I chose this business:

Dont know why

Date of experience: March 26, 2024

Thumbnail of user kathyv395
North Dakota
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Easy to order - shipped quickly and all in great shape *******

Reason I chose this business:

For our nursing home (Good Samaritan Canton SD)

Date of experience: July 15, 2024

Thumbnail of user sarah1176
Michigan
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

The website and purchasing process were pretty easy & straightforward.

Reason I chose this business:

I was looking for a small business to purchase my flags from

Date of experience: July 15, 2024

Thumbnail of user lucindas89
Indiana
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Easy to order online, quality American made product. Beautiful!

Reason I chose this business:

Due to being American made

Date of experience: July 15, 2024

Thumbnail of user joelh568
Florida
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Nice website, easy to order. Well packaged.Fast shipping.

Date of experience: July 15, 2024

Thumbnail of user kathyb2177
Florida
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Great! Always a pleasure to deal with. Good quality and durability.

Reason I chose this business:

Good Service!

Date of experience: July 15, 2024

Thumbnail of user sandraa1891
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The staff helped me with ordering the correct pleated fans. Originally I ordered the wrong one and asked for an exchange.

Service

Date of experience: June 3, 2024

Thumbnail of user stefanir11
Ohio
1 review
0 helpful votes
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July 16th, 2024
Verified purchase
• Updated review

Ordering is easy and they come packaged very nicely. This was my 4th time ordering them.

Date of experience: July 6, 2024

Very easy to work on the aite
June 23rd, 2022
Verified site experience
• Previous review

Date of experience: May 24, 2022

Thumbnail of user anniec412
Texas
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I just went online and looked at what was offered and read reviews. Very easy website.

Reason I chose this business:

Had the product I was looking for.

Date of experience: July 6, 2024

Thumbnail of user brianm3117
Michigan
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Welcome gift of 5% off was of no value with the already free shipping over $75. It just seemed like a waste of time to jump through the hoops for no real added value

Quality

Date of experience: June 26, 2022

Thumbnail of user heatherk321
Wisconsin
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Easy to purchase- everything arrived safely! The only thing is that the flags don't stay up to the top of the pole - they slide down … Easy fix w a little glue though - no worries!

Reason I chose this business:

Online search

Reason I chose this product:

Hawaii Party theme

Quality

Date of experience: September 13, 2022

Thumbnail of user rexm138
Kansas
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Upgraded my flag size to the 4-ft x 6 ft. Appears the same Great American made quality that I've got from several of my 3' by 5 ft flags I've purchased in the past.

Reason I chose this business:

Purchased your products for years, we also purchased several large flags for our fire department.

Reason I chose this product:

But American Made

Quality

Date of experience: May 2, 2023

Thumbnail of user jebh3
Louisiana
1 review
0 helpful votes
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July 20th, 2020
Verified purchase
• Updated review

I purchased and used a Trump flag from an affiliate of the campaign. It did not last. This flag was much better, heavier materials, colors are good. I know it will last much longer.

Reason I chose this business:

The USFS had a better price on the flag. I have purchased from them before and always satisfied.

Reason I chose this product:

I wanted a flag that would relate to my views on life.

Value
Shipping
Quality

Date of experience: June 20, 2020

Easy to find Trump items
July 10th, 2020
Verified site experience
• Previous review

Date of experience: June 10, 2020

Thumbnail of user eddieg244
Texas
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

We are "over the top" with our purchase of two USA flags. They are top quality and the service was outstanding. Don't hesitate to purchase flags from this company, they have their stuff together.

Date of experience: August 3, 2023

Thumbnail of user raymondn330
New Jersey
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

The grommet spacing on the new bunting is different than the spacing on my old flag, ths requiring me to purchase and install new grommets. The spacing of fhe grammets should be standardized. The circumference of the bunting is also different. 3 by 6 should be a stnadardized 3 by 6

Quality

Date of experience: July 6, 2023

Thumbnail of user bobc1346
New Jersey
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Flags are reasonably priced for ones that are just for display and not formal presentation
Need flag for a ceremony honoring our military members and those who have served and given all.

Date of experience: April 4, 2024

Thumbnail of user edwinj75
Maryland
2 reviews
0 helpful votes
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January 30th, 2024
Verified purchase

My comments are based on a lot of experience.
I fly flags off a standard wooden staff properly equipped with non furling hardware and mounted on standard 45 mount off side of house.

Reason I chose this business:

Advertising a well-made with proper materials for longevity

Reason I chose this product:

Based on advertising and product description

Quality

Date of experience: January 23, 2024

Thumbnail of user robertr4633
Florida
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Received my order rather quickly. Had no trouble with the assembly and erection of my beautiful flagpole and flag. The optional solar light is a real plus, allowing me to fly my flag 24 hours a day!

Date of experience: March 31, 2023

Thumbnail of user maryh5147
Massachusetts
2 reviews
0 helpful votes
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April 3rd, 2024
Verified purchase

My flags came on time when they said they would. Poles came before flags. Flags are a little bit bigger then they said but over all they are great for the price the store is a great store

Reason I chose this business:

Want a flag and it was a great price for the flag I ordered. Could not find flags in town store so went on line

Date of experience: March 24, 2024

Thumbnail of user joen884
Tennessee
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Well this is the second 6x10 flag, the high winds got the last one because we forgot to take it down, But we do love these flags good quality tough but not for 70 miles a hour winds.

Reason I chose this business:

Because we have bought there before.

Reason I chose this product:

Because they last a long time.

Quality

Date of experience: March 6, 2023

Thumbnail of user lesliep727
Alabama
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

There was great communication and a caring follow-up as well

Date of experience: July 14, 2024

Thumbnail of user ahja
AHJ A.
New York
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

No problems encountered with ordering or receiving my order

Date of experience: July 14, 2024

Thumbnail of user markz145
Massachusetts
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

Legit, high quality material product. Received on time. Thank you

Date of experience: July 14, 2024

Thumbnail of user timn440
Florida
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

So far it is of great quality and I am very pleased with the order.

Date of experience: July 14, 2024

Thumbnail of user thomasb4431
Wisconsin
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

My experience was great. Ordering was very easy. They have a great selection of products to choose from. Merchandise arrived sooner than expected, which was wonderful.

Reason I chose this business:

I've been ordering from US Flag Store for a number of years now.

Reason I chose this product:

I chose a super tough flag because I live in a pretty windy area.

Quality

Date of experience: September 22, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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