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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,018
Neutral
54
Negative
56
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47,544 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user thomasb4431
Wisconsin
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

My experience was great. Ordering was very easy. They have a great selection of products to choose from. Merchandise arrived sooner than expected, which was wonderful.

Reason I chose this business:

I've been ordering from US Flag Store for a number of years now.

Reason I chose this product:

I chose a super tough flag because I live in a pretty windy area.

Quality

Date of experience: September 22, 2023

Thumbnail of user donald.1
Hawaii
2 reviews
0 helpful votes
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January 27th, 2023
Verified purchase

Flags arrived separately but I knew they were coming that way as they communicated with me. I like that. Flags look great. We will fly them next year. Thank you.

Date of experience: December 28, 2022

Thumbnail of user galen24
Vermont
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

There was an issue with the address I used. The company called me, we had a wonderful chat and was able to fix it. I thought that was worth mentioning:-)

Date of experience: May 31, 2023

Thumbnail of user cherylm2003
Illinois
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Received my order in a timely manner but I didn't get any instructions. I had to have someone put it together and put it up for me. It was frustrating.

Date of experience: May 31, 2023

Thumbnail of user turners31
Texas
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

I would definitely recommend using this site. Its easy to navigate and ordering was easy.

Reason I chose this business:

Because their prices are reasonable.

Date of experience: July 8, 2024

Easy to use website
February 8th, 2024
Verified site experience
• Previous review

Date of experience: February 1, 2024

Thumbnail of user teresar899
Arizona
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Very happy with our new flag, good communication with our order! Not sure about having to download a third party app to get shipping information though.

Date of experience: March 20, 2023

Thumbnail of user genec229
New Hampshire
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

The quality of the flags ordered were better than expected. I wanted to create an array of countries visited in my workshop by displaying their flags.

Quality

Date of experience: June 4, 2023

Thumbnail of user samuelh664
West Virginia
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

As an Air Force Veteran, I respect and appreciate our colors. This flag is high quality, and it waves in the wind off my front porch in the mountains of West Virginia.

Date of experience: April 16, 2023

Thumbnail of user josephk2152
Arizona
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Wanted to find a navy flag that was a 6" x 9" for the bike. Glad they had the other flags.

Reason I chose this business:

One of the few sites that carried motorcycle size flags.

Date of experience: July 8, 2024

Thumbnail of user kevinm3435
District of Columbia
2 reviews
0 helpful votes
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November 22nd, 2023
Verified purchase

I have been told of the reputation of your company and I'm very happy with the flag you sent me. It is excellent quality and should stand up very well in the environment.

Date of experience: November 15, 2023

Thumbnail of user joycep672
Montana
2 reviews
0 helpful votes
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July 22nd, 2024
Verified purchase

I received exactly what I ordered. It is for our local cemetery

Reason I chose this business:

Because they offered what I needed

Date of experience: July 12, 2024

Thumbnail of user dand1365
Mississippi
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

This is the only place I could find the 1894 MS state flag. It's very good quality, and holds up well outside. I will reorder again because the price is also quite good!

Quality

Date of experience: March 28, 2023

Thumbnail of user lindar3175
Florida
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

This flag purchase is what we need. The flag that came with our flagpole shredded in the wind. Now we know we have one that will look good for a long time. Thanks.

Date of experience: April 19, 2023

Thumbnail of user jerryg919
Minnesota
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

The flag is perfect for our use as our museum is open when other parts of the complex are not, so it helps identify our entrance and our hours. Shipment was quick. Thanks!

Reason I chose this business:

Great reputation

Reason I chose this product:

Just what we needed.

Quality

Date of experience: May 23, 2023

Thumbnail of user suec916
Missouri
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

I order from this company because the quality of the flags are high and price is best. Perfect words. Looked at several flag companies. This is the one I keep coming back to.

Quality

Date of experience: March 8, 2023

Thumbnail of user kriss498
Illinois
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

I'm very satisfied with my veteran emblem and flag holder. It will look very nice next to my dad's headstone. I received my order in a timely manner, and I had no issues.

Date of experience: February 22, 2023

Thumbnail of user louisaw3
Georgia
1 review
0 helpful votes
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May 27th, 2017

My new flag came yesterday. I am very pleased with the quality. It is well-made, of good weight and I plan to replace my old, faded flag today. I love the fact that it is American made! Thank you!

Date of experience: May 27, 2017

Thumbnail of user johnb11258
Ohio
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Ordered my flag on a Friday afternoon and received it the following Thursday which was about 5 days before it was actually due. I am more than satisfied with the product I ordered

Date of experience: July 3, 2023

Thumbnail of user bradleys547
Kansas
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

I had a FLTC Harley which had three flags: US FLAG, POW and Air Force Flag. I sold the bike and I keep one flag pole. I put that pole atop my high lift jack for my jeep. I'm an E8 retired and I stand for the flag and kneel for the fallen. The 6 by 9 flag looks good.

Date of experience: August 24, 2023

Thumbnail of user leeh817
New Jersey
2 reviews
0 helpful votes
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October 19th, 2022
Verified purchase

Just right, it will fly 24/7 in front of a large office building which is vacant at present without personnel to bring it in at night. We will see how long it lasts. Hopefully a long time.

Thank you

Reason I chose this business:

Internet ad

Reason I chose this product:

Needed a flag

Quality

Date of experience: September 19, 2022

Thumbnail of user robertr5839
Illinois
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

We like the flag we purchased. Just what we wanted, the perfect size for what we wanted it for.

Date of experience: July 13, 2024

Thumbnail of user richardb3423
Pennsylvania
2 reviews
0 helpful votes
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March 11th, 2024
Verified purchase
• Updated review

Many years ago, purchased a 20 foot flag pole from you and have since then purchased all my flags from you. You have great, affordable pricing and quick shipping. Keep up the great work.

Date of experience: March 1, 2024

Easy-peasy!
November 9th, 2021
Verified site experience
• Previous review

Date of experience: November 4, 2021

Thumbnail of user rileym179
Massachusetts
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I was worried about quality as my flag was not an American one. Due respect was shown to the flag. It has vibrant colors and is a great quality. Perfect for what I read sit for.

Quality

Date of experience: September 22, 2023

Thumbnail of user acenesw
Texas
2 reviews
0 helpful votes
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November 7th, 2022
Verified purchase

I do a lot of personal flag folds for retirees and this flag, the union seemed big. When I finished the flag fold, it finished puffy. Great material, I didn't want to use nylon or polyester.

Date of experience: October 8, 2022

Thumbnail of user billyd249
New Mexico
2 reviews
0 helpful votes
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June 1st, 2023
Verified purchase

I placed my order and did not hear any status for 7 days so I called to find out the status.
It arrived 7 days later.
I want to support US companies but communication is key.

Date of experience: May 2, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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