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United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
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47,463 reviews
I can' get some of the wrinkle's out of them. I want them to hang straight and they don't.
I wanted some flags with the gold trim on them. I can't find them any were else.
I make flag stands and wanted some flags with a gold trim on them.
Date of experience: October 27, 2023
Date of experience: October 13, 2023
Service was fine...product not what I expected. Will not order again
Date of experience: September 7, 2023
Alright, received order.
Had question,answer not as expected.
Out on display.
Date of experience: January 2, 2024
Quick and easy placed order and received in timely manner.
Personal use
Date of experience: July 17, 2023
Thank you for your continued business Andy!
Date of experience: July 2, 2023
The glass was not seated and the wooden rails holding the glass were not attached on two sides.
It looked to be the best produce.
I lost my young son who was a veteran to cancer.
Date of experience: December 12, 2023
I was disappointed that the light was made in China.
I was looking for American made products
Brightness of the light
Date of experience: October 3, 2023
Flags were received, and in good condition. Experience was good.
Date of experience: March 23, 2023
Ordering works well. Shipping takes entirely to long to receive.
Past order.
Needed the flags.
Date of experience: December 11, 2022
Date of experience: November 20, 2022
Uncertain when order received and when to be shipped.
Date of experience: May 2, 2023
I didn't get my first order discount of 10%. The MN flag arrived in a reasonable time frame.
It was recommended.
My grandson wanted a MN flag for Christmas.
Date of experience: December 10, 2023
Thank you for your review. For details regarding our discount codes please contact our customer service team at 877-732-2458 M-F EST.
Date of experience: November 26, 2023
Easy online ordering. Good price, good flags for the price point.
Date of experience: May 7, 2023
I appreciate your order. A wee bit disappointed in flag fabric density, but otherwise OK
Date of experience: November 24, 2023
Good store but some products are trash order came fast
Date of experience: November 1, 2023
Thank you for your review. The products that you purchased were imported products and on clearance. We are sorry that you were not happy with your purchase. Please contact our customer service team with any questions or concerns M-F 8-5EST at 877-732-2458.
I didn't receive the Texas flag. Please contact me at 832/641-6508
Date of experience: July 5, 2023
Thank you for your review Esther. Your order was delivered to you on both June 23rd and June 24th. We do not show any outstanding products. Please contact our customer service team for additional assistance 877-732-2458.
Fell off after 2 days. Will try to use a good glue and put it back on.
Date of experience: July 13, 2023
Order, wait arrive... what more could you ask for?
I’ve used them for at least ten years for various flags for birthdays and other celebrations
Hometown flags
Date of experience: September 17, 2020
Date of experience: September 2, 2020
Quick delivery but the material isn't very strong.
Date of experience: September 25, 2023
Thank you for your review David. The flag that you purchased is our imported printed polyester and is our budget conscious material. The next step up is a 4x6 nylon then up to the strongest with moderate to strong winds 4x6 polyester.
Fast shipping product came nicely packaged, but did not come with more than one plastic ring.
Price, quality of product
Date of experience: July 20, 2023
Thank you for your review Jen! I have sent you out a reship for a set of the EZ clips. You would have received an email stating that a new order for the reship was placed.
Bottom half of the staff has a noticeable bow, may look to exchange.
Date of experience: May 27, 2023
Flags are not worth the extra I paid hoping to get a longer lasting flag
I thought I would get better quality paying more but I was wrong
Advertised as being a better flag
Date of experience: March 8, 2023
The box arrived opened with no instruction so not sure if all was there?
Date of experience: June 30, 2023
Thank you for your review Melvin. I sent you over an email with the instructions for your flagpole. They are also available on our website united-states-flag.com. Type AS20OP into the search bar. Below the add to cart button and downloads is a button with installation instructions. If you have any additional questions please reach out to our customer service team at 877-732-2458.
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your review Jeanne. We are sorry that you did not like the flags.