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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,546 reviews

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Reviews (7,655)

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user jeffc2364
Oklahoma
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

The site was easy to navigate, shipping was on time, the quality of the product was impeccable, and we are honored to have the opportunity to display our colors proudly within our training room!

Service
Value
Shipping
Quality

Date of experience: January 24, 2024

Thumbnail of user matthewg1601
Maine
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Received flag quickly at a great price, and it is a stunning flag. Deep rich vibrant colours and a great fabric, soft with a nice drape that moves beautifully in the wind.

Quality

Date of experience: June 5, 2023

Thumbnail of user sherris509
Ohio
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

I was able to order the flags and talk to a representative about being tax-exempt for our church and how to do that. Everything went very smoothly and the flags arrived quickly.

Date of experience: May 29, 2023

Thumbnail of user markh4347
Spain
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

We collect and display flags for different international events. We lacked certain, specific flags, of a specific size. The Flag Store was the answer! Just the right size at an affordable price!

Date of experience: March 2, 2023

Thumbnail of user matthewg1557
Pennsylvania
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

It's a flag. It gets on a pole. Wind blows it. When the wind doesn't blow, it hangs there. The quality of this flag is excellent and does as I have described.

Date of experience: April 23, 2023

Thumbnail of user georgev724
Washington
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Was looking for a flag that that would stand up to the strong winds in my area. This flag is made of polyester instead of nylon and is supposed to outlast the nylon flag. Time will tell.

Date of experience: March 8, 2023

Thumbnail of user bobbya151
North Carolina
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

US Flag store was there when I needed them. I was so happy with the first flag I bought, I immediately bought 3 more! Their prices are reasonable, delivery is fast and the product is high quality.

The flag I ordered had to be back-ordered so I called to cancel the order. The woman that helped me and, I realized that I ordered the wrong (material) flag! We corrected that and I quickly received my order.

Reason I chose this business:

The first time was; luck.

Reason I chose this product:

It's what I was looking for.

Service
Quality

Date of experience: September 2, 2023

Thumbnail of user richardy633
New York
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

I use the flag on an apartment terrace & could use a longer stick. Had to join an extension stick in order for the flag to extend beyond terrace edge. Previous flags used had 3 foot sticks.

Reason I chose this business:

Good web site

Reason I chose this product:

Seemed to have the quality & durability needed

Quality

Date of experience: May 18, 2023

Thumbnail of user oliviam831
Colorado
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

We've received our flags and they look terrific. Quality construction. Our area gets a lot of wind so hope they will last for a long time. One flag for our home and the other for our neighbors.

Reason I chose this business:

Saw an ad and decided to try.

Reason I chose this product:

Needed a new flag

Quality

Date of experience: December 21, 2022

Thumbnail of user trinitycountys
California
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Purchased one US flag for one of our facilities and after it arrived and was hung up I ordered another for our other facility. Highly recommend this flag!

Date of experience: January 2, 2024

Thumbnail of user curtv20
Illinois
2 reviews
1 helpful vote
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April 27th, 2023
Verified purchase

I have this flag flying 120' in the air on top of a grain elevator so replacing is a bit of a hassle. This has been the longest lasting flag I have found. I am very happy with it.

Date of experience: March 28, 2023

Thumbnail of user jarvisw24
Virginia
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Went to the website, found what I was looking for, thought the price was reasonable, and ordered it. The flag was actually delivered earlier than predicted.

Reason I chose this business:

They had what I was looking for.

Reason I chose this product:

It was what I wanted.

Quality

Date of experience: September 21, 2022

Thumbnail of user kylahb1
Massachusetts
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Well done, I saw immediately what I wanted check out and payment was easy. And I received my order in a very timely manner! Very happy with my purchase.

Reason I chose this business:

They are the flag makers

Reason I chose this product:

Saw a documentary on it. It was beautiful

Quality

Date of experience: June 21, 2023

Thumbnail of user laureenr11
Maryland
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

We are an international elementary school in Maryland. We ordered flags of all countries for our school hallways. We received them right away and I ordered over 35 countries.

Date of experience: March 31, 2023

Thumbnail of user lolindag
Nevada
1 review
0 helpful votes
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May 29th, 2018

The embroidered US flag is truly beautiful! The craftsmanship is astounding. The processing and shipping took entirely too long, but it was definitely worth the wait.

Date of experience: May 29, 2018

Thumbnail of user jeanneb43
New Hampshire
2 reviews
0 helpful votes
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November 15th, 2017

The website was user friendly. I chose free shipping. The flag looks very nice and made in the USA. The price was very reasonable. Not a problem with anything.

Date of experience: November 15, 2017

Thumbnail of user jefferyj142
Texas
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Good everything was good. Got my flags no problem thank you very much.

Date of experience: July 8, 2024

Thumbnail of user larrym112
New Jersey
1 review
0 helpful votes
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February 24th, 2017

Flag pole rings came packed very well and just inn time. Better then original one's Flange that hooks on to flag is a lot thicker then then original one's

Date of experience: February 24, 2017

Thumbnail of user bettyd899
Wisconsin
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

I received the cherry wood case for my husband's funeral flag in a very timely fashion. The flag presented to me fits just right in the case. Thank you!

Date of experience: February 6, 2023

Thumbnail of user roberth4285
New Jersey
2 reviews
0 helpful votes
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July 7th, 2023
Verified purchase

This order took WAY too long to get here., I order a lot from ebay and they are here in days. This flag order took months! Sorry, but I doubt I'll shop here again.

Date of experience: June 7, 2023

Thumbnail of user patrickb347
Nebraska
1 review
0 helpful votes
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October 11th, 2018

I like the quality of this flag. It looks like it will withstand the wind in my area. We mounted it on a grain bin so time will tell how long it will last.

Date of experience: October 11, 2018

Thumbnail of user kurts376
New Jersey
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Flags were available in many sizes so I was able to get what I wanted and the service was good with keeping me updated on the order. Time from order to delivery was good.

Date of experience: April 27, 2023

Thumbnail of user carrieb576
Florida
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Hi there
I ordered the wrong kind of flags. I need flags that you can hang on a flag pole. I thought that I could use stick flags.
I would like to exchange them.

Date of experience: February 22, 2023

Thumbnail of user otsegor
Michigan
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

The web site is very easy to navigate. Fast delivery. I have bought multiple flags from here for the resort that I work at.

Date of experience: May 12, 2024

Thumbnail of user frankiem146
Pennsylvania
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

I needed a flag in a few days, Amazon would have cost me over 2.5x to get one delivered in time. They had it sent out first thing in the morning. Have recommended to others.

Date of experience: November 1, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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