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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,546 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user barbaran1112
New Hampshire
2 reviews
0 helpful votes
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June 16th, 2023
Verified purchase

I COULD NOT FIND THE MIA/POW PATCH-----I HAVE A FEW OF THE U.S. MARINES, I SAW THE MOW/PIA PATCH AND I WAS ORDERING IT, SO I DECIDED TO ORDER MORE OF THE U.S. MARINES---CAN NEVER HAVE TO MANY OF THEM! SERVICE WAS GOOD-NO PROBLEMS. THANKS.

Reason I chose this business:

I JUST SAW THE " FLAG" AND READ ABOUT IT-----ALSO HAD THE MIA/POW PATCH.

Reason I chose this product:

I WANTED A MIA/POW PATCH--SAW IT-BOUGHT IT, ALONG WITH THE MARINE PATCH.

Quality

Date of experience: May 17, 2023

Thumbnail of user elenac266
California
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

We love to travel, we always try to get a flag of country we are visiting. (27 so far)
If we can't get there we order them here.
We also order USA flags very good quality.

Date of experience: October 14, 2023

Thumbnail of user deniceh47
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Everything regarding the flag and the delivery was ok. Using the flag for our Girl Scout Troop meetings and ceremony.

Reason I chose this business:

The cost and size of the flag.

Date of experience: June 3, 2024

Thumbnail of user michaelr298
Florida
3 reviews
0 helpful votes
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October 18th, 2023
Verified purchase

From placing my order, to delivery, and follow up I found this company to be extremely professional. I highly recommend this company and their products to anyone who wants quality flags.

Reason I chose this business:

I've done some research before purchasing and they came out as the best company and the best product.

Reason I chose this product:

I fly the US flag 24/7 365 days a year and I'm very proud to display top quality flag

Quality

Date of experience: October 17, 2023

Thumbnail of user josephc3954
New York
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Good. Liked the solid brass Korean War marker. I wish the others I ordered came in brass ie. GAR and Army Veteran. I like the quality of the flags. Very much.

Date of experience: October 23, 2023

Thumbnail of user michaelh8451
Ohio
2 reviews
0 helpful votes
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June 27th, 2024
Verified purchase

United States Flag Store is a quality store to shop at along with quality products and quality pricing!

Reason I chose this business:

Return Customer

Date of experience: June 17, 2024

Thumbnail of user annb1892
Maryland
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

I ordered a variety of military and state flag patches and am thrilled with the quality of the products I received, vibrant colors, crisp clean embroidery, high quality patches, thank you!

Reason I chose this business:

Was able to order all the design I was looking for in one place!

Quality

Date of experience: October 3, 2023

Thumbnail of user geoffreyc181
Wisconsin
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I do not answer requests for a survey and hate having to make a number of characters

Date of experience: June 27, 2024

Thumbnail of user kaylaw666
South Carolina
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

We order every year for our yearly jeep ride to place flags on veterans graves. We love the quality of the flags. Fast shipping. Great service.

Date of experience: May 24, 2024

Thumbnail of user stevenp2198
New Jersey
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Navigating the site was very easy. I knew exactly what I wanted. The buying experience was very easy. Thank you!

Date of experience: June 3, 2024

Thumbnail of user demip3
Florida
1 review
0 helpful votes
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February 2nd, 2018

I received the flags and also purchased the desk flag mount. We are using them for an event displaying the American and Israeli flags and it looks amazing.

Date of experience: February 2, 2018

Thumbnail of user daisyl23
Florida
1 review
0 helpful votes
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August 26th, 2017

You fulfilled your end of the provision of service. You provided information every step of the way. Your product arrived in excellent conditions and on a timely basis.

Date of experience: August 26, 2017

Thumbnail of user niwotc
Colorado
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

The community decks the streets with these quality USA flags on all town flower pots on the streets and at shop entrances … it dramatic and emotional. Thank you.

Date of experience: June 2, 2023

Thumbnail of user shawnf143
Maryland
1 review
0 helpful votes
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October 4th, 2020
Verified purchase
• Updated review

The flag I ordered was delivered quickly and I love it, the size and color are perfect, it went up in my garage the day it arrived, it will be displayed for years.

Reason I chose this business:

Found it online and the selection was good.

Reason I chose this product:

I wanted a good quality Maryland flag.

Value
Shipping
Quality

Date of experience: September 4, 2020

Easy site to navigate, many flags to choose from, size,...
September 30th, 2020
Verified site experience
• Previous review

Easy site to navigate, many flags to choose from, size, color, with and without accessories, hopefully the flag is as good as advertised.

Date of experience: August 24, 2020

Thumbnail of user michaelf280
Texas
1 review
0 helpful votes
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March 5th, 2018

Wind is very strong in central Texas, needed flags that could stand up to the constant battering from the wind. The material is very strong, keeping my flags looking sharp and not fraying.

Date of experience: March 5, 2018

Thumbnail of user manuelm564
California
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

We ordered 2 flag cases. We were happy with the quality of the cases. Beautiful material and engraving. We received them on time and with no damage. I highly recommend United States Flag.

Date of experience: February 28, 2023

Thumbnail of user larryf681
Texas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I am quite satisfied in the service. But, the flag being stapled to the stick will not hold up in higher winds. Which causes me to have to replace the flag more often.

Quality

Date of experience: March 4, 2023

Thumbnail of user virginiaz590
Colorado
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

This is the third USA made flag I have ordered. First one for me, second one for friends and the third one as a Christmas present. The flags are well made and I fly it proudly.

Quality

Date of experience: December 13, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Virginia!

Thumbnail of user pamelaw70
New Jersey
1 review
0 helpful votes
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June 7th, 2017

We have been ordering our flags with Untied States Flag Store for the last couple years and have been very pleased with the quality and durability of the flags. I also appreciate the quick service.

Date of experience: June 7, 2017

Thumbnail of user garryg218
Florida
2 reviews
0 helpful votes
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January 5th, 2024
Verified purchase

The ordering process was easy, and when I received the case, it is exactly what I ordered. The only thing I did not like was there was no way to connect the base to the case.

Value
Shipping
Quality

Date of experience: January 4, 2024

Thumbnail of user kathleenb2103
Michigan
2 reviews
0 helpful votes
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May 8th, 2023
Verified purchase

Very pleased with our new flag pole, we love to fly our flag and this flag pole is just the right size for the front of our home. The flag they sent is really a nice one.

Date of experience: April 8, 2023

Thumbnail of user olinp15
Illinois
1 review
0 helpful votes
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July 19th, 2024
Verified purchase
• Updated review

Great company...I buy a gross of 12 x 18 flags every year. Great flags at a good price

Date of experience: July 9, 2024

Always quick, dependable service
January 26th, 2022
Verified site experience
• Previous review

Date of experience: December 27, 2021

Thumbnail of user ronaldw1275
Michigan
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Very pleased with our 4x6 flag. Very proud of what it stands for. My dad, myself and 3 brothers served.
Thanks America for allowing myself and family to protect this nation.

Date of experience: August 26, 2023

Thumbnail of user jenniferd3041
Ohio
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

I have shopped here several times and always have a great experience. I'm also always able to find what I'm looking for and the quality of the products are great!

Reason I chose this business:

Prior experience

Reason I chose this product:

Replacing for front porch

Quality

Date of experience: June 8, 2023

Thumbnail of user lindai19
North Dakota
1 review
0 helpful votes
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September 6th, 2017

I guess I had better read closer what I am ordering. I was looking for nylon flags. I did get the right Canadian flags but the wrong American flag sticks...

Date of experience: September 6, 2017

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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