Unitel Direct UK

Big thank you to Matthew C who built my Google premier website! Couldn't be happier with the final product. Highly recommend.

Austin, Jason, Samson, Melissa & Xavier, did a fab job with my costings and even Austin's suggestions with prices was valuable advice. Thank you

I've been with Unitel for years!
They've always been great, always deliver on their promises, I don't have a bad word to say about them.
Prices have gone up slightly, but it's the same everywhere and I don't mind paying it for the service I receive.
I've been with other marketing companies before and unitel beats them all, hands down!

They sold me domain name landing pages and gave me a legal guarantee that my business will be found on the first page and under Google maps within 5 weeks. Around the second week I tried to get in contact with them no one answered, or even replied. After the fifth week they had already published the landing page without my consent, with an incorrect number. I tried to ask them to show me statistics of how the landing page is performing they failed to give me any. After many attempts I spoke to another marketing company who informed me that Unitel don't even have Google analytics linked to the landing page. * my account manager was trying to sell me a website as she was blaming my website for having a high bounce rate from the landing page. After I insisted on analytics she never once contacted me. After sending a cancellation email numerous times, * from Unitel finally called me after three weeks letting me know that if I don't pay they will send me to debt collection agency. He refused to listen to the call where the salesman gave me legal warranty that I will be on the first page. Now I will be suing them for damages and for legal breach. Please stay away from these cowboys, and get a proper marketing company.

*Personal information redacted by admin

This one goes out to the tech team, thanks for all your help and thanks for the speedy changes to my site, thanks to Anthony and Joe for getting my changes all sorted!
Much appreciated guys!

AVOID AT ALL COSTS. Scam. Never use this service. Dodgy customer service. Much promises on the phone but as soon you sign it's totally different and they won't admit it neither cancel service. Requires payment and threaten to start a court case. Won't cancel service telling it's 12 month contract. Contacted them as soon as paid setup fee and they never got back. When I finally got on a phone with them they told me it's impossible to cancel phone contract or whatever. Made some 5 minute website with link to my website that is hard to find and none of the pictures are mine, not my soap neither they asked for approval. Ignores requests to take it down… My business suffered a great financial and reputation loss.

I had the misfortune of engaging with Unitel Direct, and it was an absolute nightmare. They made grandiose promises of boosting my website's rankings and traffic, but in reality, they delivered absolutely nothing. My website's performance actually worsened during our contract.

What's even more infuriating is their exit clause, which seemed designed to trap clients within their ineffective services. They threatened legal action if I dared to terminate the contract, even though they failed to deliver on their commitments. It's a classic case of empty promises and predatory business practices.

Save your time, money, and sanity, and steer clear of Unitel Direct. They are a prime example of how some SEO firms exploit clients with false claims and unreasonable contracts.

What a scam, they sell you on the idea of creating lots of new business by promoting your company through advertising, but in reality, they set up a website that looks like yours (which actually reduces your Google rating) and just advertise this false website on lots of free ad websites, many of which look like they're owned by Unitel.
Money for old rope, selling advertising space to yourself, then charging £100 a month to the customers.
Now my small business is not doing too well, so spoke to customer services, who said they'll keep billing me, even if the company fails, then chase me personally for the outstanding amount as I'm am a sole trader and liable.
I didn't want this service, it has actually been detrimental to my online advertising, and the site they set up, was full of made up content and not true. Luckily I was the only one who ever saw it, as no leads have been generated through it. I'd know because of the rubbish they'd written on the bogus website.

Great company to work with. These people kept me updated about every step of the development of my website, and I found that my inputs were considered highly. These guys are expert at what they do, and this is why I will surely recommend them to all my contacts.

I rang and spoke to a very helpful girl called heather. She helped with my website problem very efficiently and so that I could also understand the problem. This did not take long at all. Excellent service

Hesitant at first but overall the services we have have paid off and we are seeing a return on our investment. Sales teams are pretty much like most other businesses and as soon as they see an opportunity they kind of go full throttle.
All in all a happy customer

We posted a review of this business and pleased to learn that it has saved some from the fate of becoming involved with this business which professes to do everything but in fact once you are hooked they will do nothing for you whatsoever apart from take your money and threaten. Save yourself the bother and keep your cash in YOUR bank.

Unitel direct contacted us out of the blue to sell us a website. They said it would be done within a few weeks and as we already had a site would require no input from us... piece of cake. However 6 months and £1200 later and still no website. Several complaints raised but no action taken until I cancelled a direct debit. Despite unitel agreeing that the level of service had been unsatisfactory to say the least and recognising that we had been mislead they would not refund any of the payments just a string of excuses. I can only advise anyone else considering using their services to be prepared to be let down. I am now pursuing this through the courts

I have read a lot of great reviews about Unitel Direct. I am planning to switch my internet marketing company as they are not giving any results at all. Maybe Unitel Direct can help my business. I’m hopeful.

Unitel Direct have behaved disgracefully during the Pandemic. They have threatened small businesses with court action even when they know they have had to close down. Their customer service is robotic and rude. When you scratch the surface they are nothing but a greedy backstreet operation.

I'm very happy and satisfied with the services of Unitel Direct Limited. They went beyond my expectations by providing me with a complete custom website that added value to my company. Their technical team is highly professional and understood exactly what I needed. If I had to rate them for their services from one to a hundred, then I would give them more than one hundred. I am very satisfied and happy with the website that Unitel Direct developed for us. Apart from being user-friendly, I can change details and information easily and quickly. We get many comments about the images and graphics used in the site. It is a pleasure to be able to provide positive Unitel Direct Limited feedback. I would definitely recommend them to others and I will be getting in touch with them for any of my website design and re-designing needs. This is a company that can enhance a normal looking website with their creative re-designing services.

Avoid as dodge company.
Set up mini-websites with Unitel Direct with promise to receive support and once website been completed and I am happy with the website. After will be charge me for the services. Any issue should contact account manager. However, most of promises been made was not fulfilled. Already been charge for uncompleted services and my mini-webites there is many errors and no resolve was made. My account manager stop to call me as I made so many complaints about it. Notting been resolve. Now, I am blocking payments and going to dispute in court for so waste time and money.
If you are ok to waste your time and money. Join Unitel Direct as very poor services is provided.

Watch out, Unitel Direct are absolute scammers, they will force website offers onto you with exorbitant hidden fees and will tie you into thousands in debt for poor quality work. Avoid at all costs, I'm currently facing £1293. 13 even though I called to cancel mutiple times, they are predatory no doubt. Advisor was * You even had my surname wrong, take me to court, I'll be counter claiming for the full amount plus additional losses caused as a result. I'll be speaking with Citizens First to file a full report with Trading Standards today.

*Personal information redacted by admin

I contacted Unitel Direct after reading the reviews of the company over the internet. These guys created an amazing website for my business and it is attracting visitors already. Now I am planning to take up SEO to increase my businesss visibility online.

Avoid at all cost! Scam sale over the phone of a different service that they advertise to you. They also do not tell you the real price over the phone. There are a lot of hidden additional charges which you will incur soon as you don't follow strictly what they expect you to do.

Unitel take advantage of elderly people for their gain by scaring them.
They took advantage of my father and his business by refusing him to terminate his telephone landline contract and then scared him into thinking he was going to be in this eternal debt to them.
Also personally after reviewing it, they do charge extortionate charges and use their knowledge to take advantage of the elderly. If you know any elders that use this service, review it as they could be being used.

They promised me to put me on first page on Google and they put me on bing and yahoo.
What a waist of money.
Now i cancelled my direct debit and i take them to court.
I complained to financial ombudsman.

The good reviews are about Unitel while they are selling something. Try doing anything else like cancelling and you will see another face. In their sales pitch they claim that they "will try to contact you before 30 days prior to renewal". They never do. If you challenge them about this they will claim they are too busy. Next day they suddenly become unbusy and they are on the phone demanding money. They are aggressive, threatening and will stop at nothing to prise money out of you.