University Club Of Saint Paul

My sister got married here in August 2008. The following were the issues:

The food was TERRIBLE. The lettuce was so wilty it looked and tasted like it had been sitting in the sun for hours before it was served. It was so bad most of the guests opted not to eat their salad at all... it was so embarassing. Additionally they required the dressing to be on the salad ahead of time and they DRENCHED the soggy lettuce in it. The night of the wedding they changed the kind of chicken that was being served. They were supposed to put out ten units of punch, which they said was enough for our group of 184 but it ran out after the first half hour. They ran out of liquor (not beer- just liquor) and unfortunately our family are not big beer/wine people so people were leaving the wedding at about 10pm because it was either water or soft liquor. My mom had certain cups ordered for the reception and she was told that it wouldn't be an issue to use them. They were left on the punch table the morning of the wedding (where they were supposed to be) and to this day we have no clue what happened to them... they certainly did not get used!

To make matters worse, the University Club just contacted my sister and her husband about two weeks ago to say they owe almost $1,300 more, even though they have records stating they paid the entire bill (without any money taken off for all the screw ups). Infact, their statement shows that the Club was supposed to charge the final amount to be $800 and they charged $1,400 ($600 more than they were given permission for) and when it was addressed after my sister looked at her bank statement, they said that they found extra fees after they spoke with my sister on the phone for that final payment. IS THAT EVEN LEGAL?!?!?

My sister is going to have this club take her and her husband to small claims court since they have records that show they clearly paid everything, but our entire family is just enraged that they would come back to them for MORE money when we were just glad to never have to deal with this organization again.

Please do NOT let anyone you know use this center for any important events within their life! They are so horrible it is painful!