• Unlock River

Unlock River

Write a Review

Overview

Unlock River has a rating of 2.7 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Unlock River ranks 14th among Mobile Repair sites.

  • Returns
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
3
See all photos
How would you rate Unlock River?
Top Positive Review

“Awesome.”

Ken J.
1/29/17

Unlock River did exactly what they said they were gonna do, in a timely fashion. It only took 5 days for them to unlock my IPhone. It's also great they have 24-hour support, so you can email them at any time of day and they'll respond quickly. Great Service. Highly recommendable.

Top Critical Review

“Fell for the scam”

Samantha S.
7/24/24

It is a scam. Unlockriver took my money and only after payment was sent, they said it would take 15-25 business days. I needed it sooner, so requested a refund and they refuse to pay my money back and are rude in communication.

Reviews (127)

Rating

Timeframe

Other

Reviews that mention popular keywords

iphone 7 (11) customer service (5) 2 days (4) muchas gracias (5) support team (3) customer support (3) sim card (4) 10 days (3)
Thumbnail of user malikb12
Kentucky
1 review
0 helpful votes
  • Send Message
November 8th, 2017

The service is very reliable and once the phone is unlocked it stays unlocked even after updates and factory resets. The steps are straight forward and easy to follow as well.

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thanks for the fantastic feedback! We're delighted to know that our service lived up to your expectations and that you found the process straightforward. Ensuring a permanent and reliable unlock is our commitment. Should you need anything in the future, please don't hesitate to get in touch. Happy connecting!

Warm regards,
UnlockRiver Team

Thumbnail of user marvinh14
Georgia
1 review
1 helpful vote
  • Send Message
June 1st, 2015

I purchased a note 4 from a EBay seller that told me that his phone was unlock. The code that was in the box didn't work. Unlock River Really help me to unlock this phone. There are a lot of companies that claim that they can unlock your phone but UNLOCK RIVER DELIVERS!

Thumbnail of user nickn44
GB
1 review
0 helpful votes
  • Send Message
May 26th, 2017

I got my unlock code in less time that I was expected to get it
If you go to a store to unlock your phone definitely it will cost you much more am it takes more time

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thank you for your positive feedback! We pride ourselves on providing fast and affordable unlocking services. It's great to hear that you had a smooth experience with us. Remember, if you or any friends or family need similar services in the future, we're here to help.

Best regards,
UnlockRiver Team

Thumbnail of user kellyj37
India
1 review
8 helpful votes
  • Send Message
May 17th, 2015

WARNING WARNING WARNING! IF YOU ARE GOING TO DEAL WITH UNLOCK RIVER! PLEASE STOP! MIGHT BE YOU ARE THE NEXT TARGET OF THEM.

YES! ONLY SCAMMING BUSINESS THERE. THE GUY WALLY YO SCAMMED MY MONEY USD 160. HE IS THE SERVER GUY OF UNLOCK RIVER.

DON'T THINK ANY DEAL WITH THEM.

Thumbnail of user jonanb
GB
1 review
0 helpful votes
  • Send Message
June 7th, 2017

Easy to use and responsive customer support. Low initial confidence of using any unlock website but this one was v professional and helpful

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thank you for your kind words! We understand the initial hesitation when using online services, especially when it comes to unlocking phones. We're delighted to hear that our platform and customer support team lived up to your expectations. Your trust and satisfaction are our top priority. If you have any more needs in the future or questions, please don't hesitate to reach out.

Warm regards,
UnlockRiver Support Team

Thumbnail of user kshitijv
Qatar
1 review
0 helpful votes
  • Send Message
February 27th, 2017

I have used first time, initially I was scared but it really works. Hope to take your services again in future.

Thumbnail of user anthonyg106
Florida
1 review
0 helpful votes
  • Send Message
February 7th, 2017

It took sometime but my phone is fully functional. They got it done as promised. I recommend them to anyone.

Thumbnail of user madisona10
Texas
1 review
1 helpful vote
  • Send Message
March 15th, 2016

Awesome, Unlocked in 13 days, 9 Business Days every time i tried contacting them i had a response within 24 hours. Thank you so much unlock river

Thumbnail of user nidiam
Arizona
1 review
0 helpful votes
  • Send Message
March 7th, 2017

I'm so grateful for the service and I will recommend it to all my friends and family, excellent work

Thumbnail of user mohammeda143
Oman
1 review
0 helpful votes
  • Send Message
February 24th, 2017

Really i am fully satisfied with unlockriver service. Perfect and fast service. Also it has nice support team

Thumbnail of user natalias22
Ukraine
1 review
0 helpful votes
  • Send Message
August 11th, 2017

I am really happy to unlock my phone by unlockriver! Fast service and great solution.it really works

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service. Our team strives to provide fast and efficient solutions, and we're glad we could assist you. If you have any other needs in the future, don't hesitate to reach out.

Best wishes,
UnlockRiver Team

Thumbnail of user antonior47
Portugal
1 review
0 helpful votes
  • Send Message
April 16th, 2017

Perfect service by unlock river, im very happy and it was very fast thaks for all the support
5***************

Thumbnail of user micheleh60
Florida
1 review
1 helpful vote
  • Send Message
August 3rd, 2017

It seemed too easy that all i had to do was pay $30 and wait 24 hrs. It worked perfectly with my iPhone6 with AT&T

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thank you for giving us a chance despite your initial reservations! We understand the skepticism that often comes with online services, but we're pleased to hear that everything went smoothly for you. Our aim is to make the unlocking process as simple and efficient as possible for our customers. We appreciate your feedback and hope you enjoy the freedom of your unlocked iPhone 6!

Warm regards,
UnlockRiver Team

Thumbnail of user nazihm
California
1 review
1 helpful vote
  • Send Message
September 30th, 2016

I didn't get my refund yet. It has been few months. Every time I email them, they tell me give it another 2 weeks. Ripoff.

Thumbnail of user marcosa15
Brazil
1 review
0 helpful votes
  • Send Message
August 5th, 2017

They saved me 2 times.@ years ago i unlock an iphone 6. Now i unlocked my Iphone 6 S plus. Thank you so much guys. This is an amazing website

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thank you for trusting us again with your unlocking needs! We're delighted to hear that you had a positive experience not once, but twice. Our goal is to provide reliable and efficient services to our valued customers. We appreciate your feedback and look forward to assisting you in the future, should you need us.

Warm regards,
UnlockRiver Team

Thumbnail of user emanuelas
Romania
1 review
0 helpful votes
  • Send Message
January 28th, 2017

I unlocked my phone from Romania with no problems thanks to UnlockRiver! I know where to look for help next time!

Thumbnail of user alexanderh36
Florida
3 reviews
4 helpful votes
  • Send Message
September 12th, 2015

72 hrs and nothing, i contacted 2 times and the answer was your order is processing, No recomiendo al vendedor

Thumbnail of user luckya5
Mississippi
1 review
0 helpful votes
  • Send Message
November 15th, 2016

Their service is fantastic and it is quite cheap. I would recommend to anyone looking to unlock his/ her phone

Thumbnail of user sieons
TT
1 review
0 helpful votes
  • Send Message
April 20th, 2017

I was not to sure if i should go with unlockriver.com but I'm glad i did my iPhone 7 was locked to t-mobile and its now factory unlocked.

Thumbnail of user johanns15
Canada
1 review
1 helpful vote
  • Send Message
November 23rd, 2017

Dang I never trusted this site before but I had to try it out, and it unlocked so fast! It only took 12 hours to unlock. Thank you guys so much!

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

We're thrilled to hear about your positive experience! Trusting online services can be a challenge, but we're glad you took the leap with us and it paid off. If you ever need assistance in the future, don't hesitate to reach out. Thanks for choosing UnlockRiver!

Best regards,
UnlockRiver Team

Thumbnail of user kendenal
Bahamas
1 review
1 helpful vote
  • Send Message
November 28th, 2017

This is the best unlocking service so far if you have doubts please don't this service is amazing they are very professional

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our service. It's always our goal to provide efficient and professional service to our customers. Should you need any assistance in the future, don't hesitate to reach out. Enjoy your unlocked S7!

Warm regards,
UnlockRiver Team

Thumbnail of user scotth503
Kansas
1 review
1 helpful vote
  • Send Message
September 12th, 2019

It works perfect what more to say! Yes it costs but most things do and if it works then money well spent.

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thank you for your positive feedback! We're glad to hear that our service met your expectations. Your satisfaction is our priority, and we strive to provide the best service possible. We hope to assist you again in the future!

Warm regards,
The UnlockRiver Team

Thumbnail of user mattm128
Ghana
1 review
0 helpful votes
  • Send Message
January 25th, 2017

They are the best Online Site to do Business with all your trust... they are breath take... thats all i can say they are awesome, Perfect

Thumbnail of user jeonghunj
North Carolina
1 review
0 helpful votes
  • Send Message
November 22nd, 2016

I bought used phone but it's was T-mobil. However, when i used UnlockRiver.com. It was really good! I love you Everything

Thumbnail of user ginnym9
Bulgaria
2 reviews
0 helpful votes
  • Send Message
April 6th, 2017

I didn't expect such a fast service... It was excellent! My IPhone ( from AT&T) is working great in Europe now. Thank you so much!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

UnlockRiver stands as the top-rated choice for Cellphone Network Unlocks, consistently earning positive UnlockRiver reviews from our vast clientele. With a legacy of assisting over a million satisfied clients, we are the go-to platform for unlocking your device, allowing flexibility with any SIM card, globally. From an impressive 7,000+ networks in 120+ countries to over 200 unique phone models, our broad reach and expertise guarantee the UnlockRiver reliability and efficiency that customers rave about. Our 24/7 dedicated support team is always at hand, ensuring every UnlockRiver review reflects our commitment to an unparalleled unlocking journey.

Business History

UnlockRiver began its journey as a cellphone repair entity before seamlessly transitioning into the online sphere. Having served over 120+ customers, we specialize in unlocking devices from network constraints, thus enabling freedom of carrier choice. Since our inception in 2010, we've become adept at mobile technology, making us a reputable name in the phone unlocking arena. Our extensive experience symbolizes our expertise and steadfast dedication to providing top-notch service, positioning us as a reliable choice for all your phone unlocking requirements, a testament to our enduring trustworthiness in the digital market.

Company Representative

Thumbnail of user khristianf
Khristian F.
Brand Embasador
Typically does not respond to reviews

How do I know I can trust these reviews about Unlock River?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Unlock River?