• Uoozee

Uoozee

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Overview

Uoozee has a rating of 3.3 stars from 206 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Uoozee most frequently mention customer service, nice quality, and time shipment. Uoozee ranks 112th among Women's Clothing sites.

  • Service
    59
  • Value
    52
  • Shipping
    47
  • Returns
    42
  • Quality
    51

This company does not typically respond to reviews

Positive reviews (last 12 months): 65.8%
Positive
52
Neutral
0
Negative
27
43
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How would you rate Uoozee?
Top Positive Review

“These shirts are adorable!”

Debra J.
11/18/23

I loved the first one so much that I ordered three more! The fabric is not sheer, even if it is sheer. They are mostly wrinkle-free and fit flawlessly. I put them in the washing machine on the cold cycle and hang them up to dry. The shirt pairs nicely with a variety of skirts, shorts, and jeans. It plays great when paired with a vest, cardigan, or other top layer. I'm glad I ordered them because they've rapidly become my go-to top for a range of outfits.

Top Critical Review

“Refund/Return policy stinks!”

Lee B.
7/31/24

Unsatisfied with my clothing purchase, I decided to return for a refund or exchange. I was given a choice of a small refund or 15% off next purchase. However, although I opted for the 15% off my next purchase, they process a $6 refund of the $26.99 that I originally paid for the item. Even though the picture of the item was pleasing, the quality of the item is unsatisfactory. I will not make future purchases from Uoozee. Order Details: Total Amount: $58.33 Product Amount: $47.96 Tip: $2.40 Shipping Cost: $6.99 Contact Name: Order ID: 01552798 Order time: 2024-07-18 08:00:26 Shipment Status: All Delivered Payment Status: Partially refunded Payment method: PayPal - $58.33

Reviews (206)

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customer service (34)
Thumbnail of user luia2
1 review
0 helpful votes
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August 4th, 2018

I ordered 3 dresses. I have the nice quality of the product. The customer service is very nice and informative. And the on-time shipment is real. Goodjob guys keep it up.

Thumbnail of user chirags10
2 reviews
1 helpful vote
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August 11th, 2018

This application is great to use and dresses on this application is osam and very beautiful, i order the dress for my friend and after delivery the cloth was so good and best in quality.

Thumbnail of user melissam237
2 reviews
11 helpful votes
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October 19th, 2018

It seems obvious to me that the majority, if not all, of the positive reviews are completed by people involved with this company. Isn't it strange that the majority of positive reviews are regarding "dresses" and few regarding any other types of clothing as well as the fact they address every issue mentioned in the negative reviews as if trying to refute them.

Quite a few of the negative reviews are very accurate in describing the issues with sizing. I ordered what should have been 1x, 2x, or "one size fits all". One sweater fit. All the other items (a coat, a shirt, and a sweater) were way to small. In fact, the one sweater was so small it is probably akin to a Jr. Miss. Small. I also ordered a pair of boots which are still to arrive. I'm betting they will be too small as well.

There is no decent refund option available as everything has to be shipped back to China, which is obviously very costly. At this point they have indicated I can return the items or keep them and they will give me $20. I spent $162! I would be fearful of even trying to return them as I don't trust I would receive a refund after spending a bunch of money to ship it back.

While the shipping itself did not take that long, it took a long time for them to actually fill the order and ship it. I believe I sent one or two emails inquiring about the status of my order before it finally shipped.

I DO NOT RECOMMEND ORDERING FROM THIS WEBSITE! I sure wish I would have read the reviews before I did.

Thumbnail of user sarahp2155
1 review
0 helpful votes
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November 13th, 2023

This dress fits well, is nicely made, has an invisible zipper,and other excellent features. I'll include a belt problem. I purchased a tiny.

Thumbnail of user alisonf139
2 reviews
5 helpful votes
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June 28th, 2022

I received a package with nothing in it! I have tried communicating with the company but have recieved no communication in response. I feel like I've been scammed. Luckily I only spent $30.

Service
Shipping
Thumbnail of user nohemir7
1 review
1 helpful vote
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November 17th, 2023

These pants are fantastic.They look extremely expensive and fit flawlessly. I've received a ton of praise for these.

Thumbnail of user lindac5321
1 review
0 helpful votes
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November 10th, 2023

It fits well and looks really nice on. The hues are quite vivid. Although not as silky as I had anticipated, the material is still pleasant.

Thumbnail of user leeb229
1 review
10 helpful votes
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September 1st, 2018

They take forever to ship. Their sizes are NOT the same as US or Canadian and they REFUSE to take returns, as they are in China. Terrible service. Terrible to deal with.

Thumbnail of user wm228
1 review
1 helpful vote
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January 5th, 2024

The material is cheap and looks cheap; the return policy is horrible and they ask you to ship back to China at your own expense.

Thumbnail of user ruths180
1 review
12 helpful votes
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July 17th, 2018

Photos look fantastic but the item I received was badly made & looked nothing like the photo. Dont be deceived! Return postage is also exorbitant!

Thumbnail of user rachelg921
1 review
4 helpful votes
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July 7th, 2022

I have tried their chat option, left my name, address, phone and 2 email addresses and I'm not getting anywhere! Very frustrating.

Tip for consumers:
Be ready for a long wait!

Products used:
Clothing, scatves

Service
Value
Shipping
Quality
Thumbnail of user asyrafm2
2 reviews
1 helpful vote
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August 6th, 2018

The dresses received are in good condition and it is on-time shipment. Good customer service also by replying our inquiries.

Thumbnail of user hamzal13
2 reviews
1 helpful vote
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August 11th, 2018

This site offers a good service to show the best dresses, As for shipping freight be on time it offers nice quality and customer service

Thumbnail of user gertrudej23
1 review
0 helpful votes
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November 15th, 2023

I'm in love with this dress. I adore the content. It was ideal for what I was doing.
Thank You so much.

Thumbnail of user katherinej483
1 review
1 helpful vote
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November 14th, 2023

My favorite gowns are long ones. Look at me, I look so beautiful in this clothing. Lovely, respectable, and adorable. I suggest.

Thumbnail of user merariss
1 review
5 helpful votes
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March 18th, 2019

Excellent materials, price, shipping and customer service. I' m very happy with the store. I purchase frequently.

Thumbnail of user jennaj137
1 review
0 helpful votes
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November 16th, 2023

This dress looks AMAZING on you! Exact in size! Sz 8/10 US is my size. Perfect is a medium! I'm happy that the shipping is quick.

Thumbnail of user ifatt
1 review
8 helpful votes
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January 13th, 2019

All the items I procushed and there were some were so far from what they represent at website. Stay away

Thumbnail of user hilalc
1 review
2 helpful votes
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November 15th, 2019

Fashion, stylish unic design, quality fabrics, only delivery coming late but i didn't live any problem. I love uoozee

Thumbnail of user donnar2374
1 review
0 helpful votes
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November 8th, 2023

Although this goods was sent a little bit late to me. I wasn't let down because it was exactly what I had anticipated.

Thumbnail of user elaineb782
2 reviews
3 helpful votes
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March 27th, 2023

My card was charged twice and now I have ship them back to Hong Kong why? Do not have an address in the USA

Thumbnail of user galia1
1 review
0 helpful votes
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November 14th, 2023

Adore this shirt; the material is gorgeous and the fit is impeccable. I highly recommend,thank You so much.

Thumbnail of user lindad3327
1 review
0 helpful votes
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November 15th, 2023

Excellent material and style,I typically wear a medium, and this medium fits me perfectly.Take it on; you won't -regret it.

Thumbnail of user brettj20
2 reviews
1 helpful vote
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June 14th, 2018

The overall service is the best especially on delivery which most companies fail. I will foever use this platform because of its convinience

Thumbnail of user mariag3021
1 review
0 helpful votes
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November 16th, 2023

It arrived pretty quickly. Perfect fit and exact size. I'm happy that I made this buy.Thank You so much.

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