• Uoozee

Uoozee

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Overview

Uoozee has a rating of 3.3 stars from 206 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Uoozee most frequently mention customer service, nice quality, and time shipment. Uoozee ranks 111th among Women's Clothing sites.

  • Service
    59
  • Value
    52
  • Shipping
    47
  • Returns
    42
  • Quality
    51

This company does not typically respond to reviews

Positive reviews (last 12 months): 65.9%
Positive
54
Neutral
0
Negative
28
43
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How would you rate Uoozee?
Top Positive Review

“These shirts are adorable!”

Debra J.
11/18/23

I loved the first one so much that I ordered three more! The fabric is not sheer, even if it is sheer. They are mostly wrinkle-free and fit flawlessly. I put them in the washing machine on the cold cycle and hang them up to dry. The shirt pairs nicely with a variety of skirts, shorts, and jeans. It plays great when paired with a vest, cardigan, or other top layer. I'm glad I ordered them because they've rapidly become my go-to top for a range of outfits.

Top Critical Review

“Refund/Return policy stinks!”

Lee B.
7/31/24

Unsatisfied with my clothing purchase, I decided to return for a refund or exchange. I was given a choice of a small refund or 15% off next purchase. However, although I opted for the 15% off my next purchase, they process a $6 refund of the $26.99 that I originally paid for the item. Even though the picture of the item was pleasing, the quality of the item is unsatisfactory. I will not make future purchases from Uoozee. Order Details: Total Amount: $58.33 Product Amount: $47.96 Tip: $2.40 Shipping Cost: $6.99 Contact Name: Order ID: 01552798 Order time: 2024-07-18 08:00:26 Shipment Status: All Delivered Payment Status: Partially refunded Payment method: PayPal - $58.33

Reviews (206)

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customer service (34)
Thumbnail of user leeb1216
1 review
1 helpful vote
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July 31st, 2024

Unsatisfied with my clothing purchase, I decided to return for a refund or exchange. I was given a choice of a small refund or 15% off next purchase. However, although I opted for the 15% off my next purchase, they process a $6 refund of the $26.99 that I originally paid for the item. Even though the picture of the item was pleasing, the quality of the item is unsatisfactory. I will not make future purchases from Uoozee.
Order Details:
Total Amount: $58.33
Product Amount: $47.96
Tip: $2.40
Shipping Cost: $6.99
Contact Name:
Order ID: *******
Order time: 2024-07-18 08:00:26
Shipment Status: All Delivered
Payment Status: Partially refunded
Payment method: PayPal - $58.33

Products used:
I kept the ring, and 2 bags

Service
Value
Shipping
Returns
Quality
Thumbnail of user belfastgirl1957
1 review
0 helpful votes
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July 20th, 2024

After dealing with Uoozee, I was given the run around when my package ordered on 27/5/24 had not been delivered. I complained to uoozee and found that they also use the company names above which is so confusing to deal with. Anyway, my order they said, had an attempt of delivery on 26/6/24 but they were unsuccessful. What a load of B.S. I'm always home with my dog who barks to let me know that someone has entered the property. Today (20/7/24)
I received a package delivered by Aramax but what was inside was NOT what I ordered. It was a dreadful Cape thing that was more like a dress of some kind. Uoozee had the cheek to tell me that I had requested to pick up the package from the courier. Again, it's B.S. Do yourselves a favour, don't use these companies who are China based and very suspicious. The quality of goods are poor and really look cheap. Buy in Australia and support Aussies!

Tip for consumers:
That they are a China based company, which sells imitation poor quality goods.

Products used:
Ladies colour block top.
2 X Ladies dresses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bsimmons1988
1 review
0 helpful votes
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July 22nd, 2024

Uoozee is SHEIN! The items came in SHEIN packaging. The quality of the items are a dead giveaway. Their prices on Uoozee is more expensive. If you find something on this site...it can be purchased a SHEIN for less!@

Products used:
None...POOR QUALITY

Service
Value
Shipping
Returns
Quality
Thumbnail of user gayel26
3 reviews
0 helpful votes
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July 4th, 2024

It's always iffy to purchase clothes online. So if you want to use this website, you need to make sure that you will keep the items. I tried to return two items and the service agent said she would credit me a nominal amount of money from an $80 purchase and I could gladly keep the items and give them away to someone who would like them. If you read their return policy it says the customer can return items but you are responible for shipping back to China which, as the agent said, "is very expensive".

There are so many other online retailers who gladly accept returns at the company's cost, not yours. Shein is one excellent example. And their clothes are similarly priced as Uoozee's.

I will not be doing business with Uoozee again.

Products used:
dresses

Thumbnail of user kathleenv902
1 review
0 helpful votes
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July 23rd, 2024

I command a bag and payed on the 10th of july.
I heard nothing about the item!
I still waiting for an answer or to receive the bag!

Products used:
Bag

Service
Shipping
Thumbnail of user debraj830
1 review
3 helpful votes
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November 18th, 2023

I loved the first one so much that I ordered three more! The fabric is not sheer, even if it is sheer. They are mostly wrinkle-free and fit flawlessly. I put them in the washing machine on the cold cycle and hang them up to dry. The shirt pairs nicely with a variety of skirts, shorts, and jeans. It plays great when paired with a vest, cardigan, or other top layer. I'm glad I ordered them because they've rapidly become my go-to top for a range of outfits.

Thumbnail of user eyerusalemf
1 review
1 helpful vote
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June 14th, 2018

I got this unique dress from uoozee and the shipping process was really amazing it is shipped to me with a short period of time and there customer service is great every one should try this thing out. You all will love it

Thumbnail of user larryb2070
1 review
0 helpful votes
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October 30th, 2023

Honestly this Dress was super comfortable, light and airy. I'm 5'5 so it was a little long but it was manageable. I normally wear a medium which is what I ordered however the upper part of the dress didn't fit all to great. I don't know if it was because I'm smaller on top that my bottom frame. So if your much small on top like I am I would recommend sizing down.

Service
Value
Shipping
Returns
Quality
Thumbnail of user doloresd26
1 review
2 helpful votes
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October 3rd, 2018

I like several of the items, but want to exchange one, and return another. I cannot even gain contact with the email they provide. It is extremely frustrating. How does one contact this company? Please help me. I put out a lot of money and customer service seems non existent.

Thumbnail of user joycet61
1 review
27 helpful votes
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September 3rd, 2018

I have ordered from Uoozee twice. I was also skeptical of them only because the shipping took longer than "I" expected. But what I had to remember was that, it is being shipped from China. I live on the West Coast. Yes their sizes are not US sizes, so this is something that MUST be considered. Even when using the US sizing chart, my advice would be to size up. The quality of the clothing is good. And what is pictured is what you get. I received so many compliments on my latest purchase. I am very careful about what I order. Not sure if I should order any items that are "Free Size". Looking forward to my next purchase.

Thumbnail of user carolynb1657
1 review
0 helpful votes
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November 2nd, 2023

Embracing timeless elegance in every stitch. Adorning myself in the exquisite Loose Sleeveless Falbala Solid Color dress from Uoozee. The delicate pink hue exudes grace, while the intricate falbala detailing adds a touch of whimsy. A masterpiece that dances between sophistication and charm. Thanks

Service
Thumbnail of user patriciap3165
1 review
0 helpful votes
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November 19th, 2023

It was fun to shop with uoozee. I accidentally bought two things, but customer service fixed the issue for me the following day. I was thrilled with the goods' outstanding quality and flawless fit when I first received them.

Thumbnail of user webbers1
1 review
0 helpful votes
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December 22nd, 2023

The experience with Uoozee was good. I waited for the arrival of items 2 or 3 weeks, but it is ok. This dress is very very nice! It suites me and the size is correct. I love it very much. The quality is very good.
Thank you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ilsev3
1 review
4 helpful votes
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March 21st, 2019

My first order arrived and I am ever so pleased with my choice. Everything is as pictured, fits perfectly and looks sensational. I am very happy with every item and I am thrilled to have found a fantastic new source of hip, fashionable clothing. The pricing is gentle and shipping was swift. I will definitely continue purchasing from Uoozee.

Thumbnail of user stellj
1 review
0 helpful votes
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November 18th, 2023

When this jumper is on, I was astonished to see how stunning it is. It was a perfect fit for my body. In the same moment, I felt liberated and at ease. The birthday boy texted me to say I looked amazing and had the greatest dress of the evening.

Thumbnail of user paulinem92
26 reviews
18 helpful votes
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October 2nd, 2020
Verified purchase

I ordered two dresses from Uoozee. One arrived, the other was out of stock after I ordered it. It was a very annoying and unprofessional process to keep emailing to get my refund, but I got my refund. The green dress that I did receive was made of cheap material (as I expected) but I am happy with how it looks from the outside. It looked great.

Tip for consumers:
Shipping took way over a month, so if you're pressed for time you might want to look elsewhere.

Products used:
Green and yellow cheongsam

Service
Value
Shipping
Returns
Quality
Thumbnail of user celestinel12
1 review
0 helpful votes
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November 17th, 2023

Three days before the day I was supposed to wear the dress, it arrived. I steam-pressed the garment and put it on. The clothing matched the website's image 98 times out of 100. The outfit was ideal. I was showered with accolades.

Thumbnail of user binglem
1 review
2 helpful votes
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April 22nd, 2019

Ordered for the 1st time and got my package of 5- tops, Love them all! They're my style and are all becoming. I was concerned about the size. Ordered Medium, instead of small - just in case. And they are true to size. The quality is tops! I would definitely order from them again,

Thumbnail of user mo49
1 review
7 helpful votes
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September 17th, 2018

Very difficult to return items. The compensation they want to give you is a joke. Sizing is not as described. Wish I would of read reviews. I sent my items back praying they receive them and give me my money back.

Thumbnail of user michellet155
2 reviews
2 helpful votes
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January 29th, 2019

I have bought several items... and will buy again. The sizes are as notes. The items are just like the photos!
The best quality clothing web purchases I have made in years...
Very happy with everything. Thank you!

Thumbnail of user yassinel4
1 review
0 helpful votes
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August 10th, 2018

This application is all what I have been looking for since forever. The design of it is well arranged. There are different and many categories of very beautiful, fashionable and unique clothes. I wish I can buy all of my clothes from this application

Thumbnail of user susana344
1 review
22 helpful votes
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August 6th, 2018

I ordered from this company based on the pictures I saw of very fine and beautiful clothing. I then read some negative reviews on this website and became suspicious that this was a scam operation. I opened a dispute with my credit card company, because I did not hear back from this company about when my clothing would be shipped. As soon as this company got the note of dispute, it mailed out my clothing. The place they mailed from was Singapore. I was pleasantly surprised to find that the quality of the clothing was very nice, and I have since put another order in for more clothing. The clothing fit me quite well, because I am about a size 7. My opinion is that if a person is a size 8 or larger in U.S. sizes, this clothing will NOT fit you. The clothing is very much like linen. I would strongly advise the company to remove the reviews on their site containing broken English, because it really raises red flags, as I assume that the company themselves wrote these reviews. They do not help the company AT ALL seem legitimate. I have just ordered the next batch of clothing, and I have not gotten any kind of response about when I will be receiving these clothes, so who knows? I may have to open another dispute in order to get these clothes too. But I am hoping not. The clothing is very nice, and I'm sorry clothing like this is not readily available in the US. It is very well made, and if you're willing to maybe go through a little hassle of a dispute, I would highly recommend ordering clothing from this company, due to the quality and affordability of the clothes.

Thumbnail of user corradaemanuelcristina.
1 review
1 helpful vote
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December 29th, 2023

This ensemble fits nicely and is a classic, albeit the material is once again lacking. Thanks for everything.

Service
Value
Shipping
Quality
Thumbnail of user georgej994
1 review
0 helpful votes
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November 9th, 2023

It's without a doubt one of my best go-to easy summe, dresses that you can- dress up or down. I was showered with accolades. True to size it fits.Really light.

Thumbnail of user apires2017
1 review
0 helpful votes
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June 11th, 2024

I am deeply disappointed that my order was not delivered, and I am equally dismayed that I have not received a refund for the amount I paid.

I ordered in April, and the company did not inform me that the order would not be delivered until June 11th. This is unacceptable.

I lost almost 200 euros.

Products used:
I did not receive any products.

Service
Value
Shipping
Returns
Quality

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Hu c.
Typically does not respond to reviews

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