Uplift Desk

I spoke with Upliftdesks customer service and I did not leave that interaction disappointed. Unfortunately my desktop came damaged but Samantha and Upliftdesk straightened that out for me, she got the ball rolling on a replacement being sent right away. World class customer support.

This sit to stand desk has been Wirecutter's top choice for a reason. The product, along with the accessories, are amazing. What really blew me away was the incredible customer service I received from Anthony Tipton afterwards. I called with a question about recommendations on how to touch up a minor ding in a 100 lbs piece of walnut that occurred during shipping. Anthony's follow through with options for "making things right" was the type of service you just don't see anymore. I'm now a customer for life.

Uplift Desks are really great products, I have a few of them! I had a minor mishap with one of the cables. Within a few minutes I was able to get on with customer service and spoke with Danielle who helped me out quickly and efficiently. I'm all set now!

I worked with customer service, Avalon Myst, and she was amazing! Super helpful from start to finish! I had a custom desk quoted out and needed to have the date of shipping pushed out, which she was happy to help with. I highly recommend working with this company as they are incredibly nice and go out of their way to make you happy.

Thanks for a great customer experience!

I needed to place a tax exempt order which can sometimes be tricky with vendors. Samantha responded to my inquiry quickly, provided me with a detailed quote and helped me get the order processed. Very happy with the process!

My up button wasn't working so I reached out to customer service and Laura B was incredibly helpful. When the first solution didn't work, she sent me two more. The first option in the second round of solutions worked. Thanks for being so diligent, Laura!

Excellent services provided by the uplift team. Specially by Marianne who took her time to go over some of the questions that I had regarding some items that were back orders.

Excellent desk.

I strongly recommended.

I am thrilled with the desk I purchased. I'm not sure I'll ever use it when I'm standing, but the height adjustment means I have it at exactly the height I want. I added the casters, which makes the desk easy to move to get behind it to run cables, etc.

The desktop was damaged by the shipper and they did a fantastic job of getting a replacement to me promptly.

I would like to thank Avalon Myst for the help issues related to my order.

I recommend their product without hesitation.

I just had an amazing customer service experience with Sam from Uplift Desk. They were patient, responsive, and incredibly informative regarding all of the options I was considering for my recently ordered standing desk. It is very rare to have good customer service these days. Sam was definitley a breath of fresh air. Would definitely recommend working with Sam on your next Uplift Desk purchase.

My uplift desk that I love was not working because the control box I thought died. I reached out this morning to see about express mailing a replacement and was shepherded through the reset and calibration process with the a very knowledgeable and calm helpful chat person Avalon Myst (cool name too). I was calmly guided through the steps and got my desk functioning again and made it possible for me to start my new project today without any hick ups. If I ever have issues again with my desk, I hope to get Avalon's guidance. They were Mission Control to my Apollo 13. Avalon got me home.

I've used Uplift a number of times now and am beyond satisfied with both the product and the experience. Most recently I ran into an issue with a desk that didn't quite match the color of a previous order and needed to make a return. Their support team was incredible, especially my point of contact Avalon Myst Reese. They help me sort out shipping, packaging, got me to the right place to arrange pickup; it was an amazing experience from start to finish.

I've ordered 2 or 3 times from uplift desk and each time I've interacted with the same customer support rep, Avalon. She's amazing! Her communication is quick. She's polite, patient and always willing to help. If it wasn't for her amazing service, I probably would've ordered from a competitor. I will order from uplift desk again if I need more desk accessories.

I couldn't decide between a couple of standing desk brands and ultimately the quality and price point varied by very little according to online reviews and research. I ended up calling UPLIFT to ask further questions and had the chance to speak to Steven B. I really appreciated conversing with him because he didn't try to upsell me or swindle me into any extra purchases. He was authentic and really provided me advice based on his own experience with the product. Steven single-handedly won me over and I ended up purchasing a new desk that same day.

I had the pleasure of working with Sam C. She was incredible to work with. Sam was super quick to respond to my inquiry and was extremely efficient with providing me a wonderful solution that met my needs. The entire process only took a few minutes and painless.

I love the new standing desk I purchased from Uplift. I needed to return a few components I ended up not needing and Kayla Cunningham was so helpful and very friendly in our interactions. Great customer service like this makes all the difference!

I placed an order for two Uplift desks and two cabinets worth over $2500. They didn't have a couple of accessory hooks I ordered in stock, so they didn't ship the desks for almost a month. They just charged my card immediately and sat on the order.
I got tired of waiting since my children needed the desks, so I cancelled the order. A week later they had still not issued the refund.

I was assembling the my new Uplift desk and found the desktop had been damaged during shipping. I started a chat session on the Uplift Desk website and reached Bney Pete. She was amazing. She had me submit some pictures of the damage and quickly offered me multiple resolutions. I decided to ask for a replacement and she had it shipped out that day. That's how you take care of customers and win their loyalty. I really grateful.

Had a great experience ordering my new standing desk - worked with Avalon, and she was able to get me a nice discount on my new desk just by sending her a screenshot of the build. Send me a quote and PayPal link, and shipped out the next day - couldn't have been easier!

This is a great product for those who are looking for sit-stand desk. The desk is well built and the customer service is great. I especially want to thank Sara Burke for going above and beyond with helping me through the whole process!

I love their products! I purchased my desk in 2020 and it still works and looks just as amazing as the day I received it. I have purchased various add-ons over the years and whenever I need help or have questions the customer service is really prompt and super helpful. I was helped by Danielle B. And Akilah H. Recently and they were both amazing! Cannot thank them enough! HIGHLY recommend this company to anyone looking for quality products and excellent customer service.

I am really happy with my new desk... and the process of buying it was really effortless. I wanted to take advantage of two discount codes, one for a free lamp, and another for a percent off a whole order, and Marianne offered to create the order on the backend, and kept me posted on updates... all before the end-of-year deadline to make it a ******* business purchase! I really appreciated their active assistance.

I was looking for a new Standing Desk, and was referred to Uplift by a colleague. I had an issue with the store, so called Customer Support.

I had the pleasure of speaking with Marianne who was able to prepare a manual order and take a payment over the phone to get the order going.

If the desk is half as good as the service, things will be great!

I chatted with Avalon twice today. 1st it was so nice to have an actual person and not a computer response. Next Avalon was very helpful with making my choices for the monitor arms. After I received the estimate I wanted to upgrade the desk converter to a larger model and change the color of the desk and monitor arms to white. I simply started a chat again and was lucky enough to get Avalon. She quickly made the changes and I had a new estimate in no time. I made easily made the purchase and I am super excited to receive my desk and accessories. Avalon made everything so easy, I hope to do business with her and your company again in the near future.