Uplift Desk

I had an issue with my uplift v2 wobbling with my 49 inch monitor. I went to Uplift's chat, the agent (Avalon Myst Reese-Aceves) was extremely courteous, responsive, and professional. She provided me with immediate suggestions and emailed me a great guide. The guide highlighted several areas of bolts I didn't even know I needed to check or tighten. Tightening it in those areas reduced the wobble significantly. Thanks Avalon!

Can't say enough about how helpful the customer service rep I had was! I don't normally go out of my way to leave a review but Avalon was really knowledgeable, prompt, and went of their way to help me figure out everything that I needed to.

Had a fantastic experience ordering an uplift desk and steelcase gesture chair from Nicole W over the phone! Their website had bundle deals for the chair without a headrest, but Nicole was able to get manager approval to get me that same discount for the chair with a headrest. She was also on the phone helping me well past closing time. Great customer service and I'm excited to get my office gear!

Recently I received and assembled a second standing desk from Uplift – this time for myself – and I could't be happier with it! (The bamboo top is beautiful and a pleasure to work on.)

The bigger reason for this review, however, is the exceptional customer service I received, now for a second time! I am happy Uplift's employees are invested in making the experience of getting a new desk as easy and problem-free as it could be and want to send personal thanks to Krysten New for her prompt help in replacing a part damaged during the shipping of our first Uplift desk a year ago and to Trey Boyd for kindly helping me with my recent order. Thank you!

Love my sit-to-stand uplift desk and when a puppy chewed the cords I was able to speak to a knowledgeable person via phone within minutes and had the replacement cords ordered immediately.
Steven was helpful, knowledgeable and efficient. What a great experience!

I paid $320 for full installation of desk and components. Desk came in early August whereas monitor arms were delayed again and again, eventually delivered in November. I had to install the desk in the time being since it was in 3 large boxes taking up a lot of my living space. When arms finally arrived, Uplift was going to charge me another $175 to install them, claiming I shouldn't have installed the desk if I was still waiting for the arms. I found that to be disingenuous considering that it took another three months for the monitor arms to arrive and I would have had three huge boxes cluttering my living space all that time. They would only refund $30 (less than 10%) of the installation cost. I regret not having sent the whole kit and kaboodle back when the incomplete delivery arrived in August. Will never buy from Uplift again. Buyer beware.

I ordered the lamp based on a NYTimes wire cutter article and I absolutely love it. It's sleek and stylish and works really well. When I had an issue, their customer support specialist Avalon Myst helped me so quickly. Thank you!

I'm new to working from home and was looking for a standing desk. I saw many reviews online and loved being able to customize my desk exactly to how I want it. I had a wonderful experience with Uplift. I had to reach out to customer service and Steven Bostic handled my concerns quickly and professionally. He even went above and beyond in ensuring my desk was sent to my new address. I am completely satisfied with my purchase.

Steven was prompt and helpful in getting a customer service issue sorted out. The underlying issue is one uplift should look into: I received mismatched leg colors for my desk, so will need to disassemble and reassemble when the correct color pieces arrive. But Steven got the issue sorted out right away.

Avalon helped me with my entire order over the phone, turned a quote around quickly and grabbed me a a discount from the spring promotion as well as a lamp for signing up for the news letter/emails. She was professional personable and extremely helpful not to mention prompt. It made the entire experience worthwhile and pleasant.

Had the wonderful opportunity to work with Steven Bostic from their Sales/Customer Service department to place an order. Steven helped answer all of my questions and even helped me accommodate needs associated with a corporate wellness subsidy I was trying to apply.

Steven's professionalism, client relationship skills, knowledge of the Uplift product offering portfolio, and just general nice-guyness are beyond exceptional. People like Steven truly are a testament for the quality of Uplift products beyond just the desk! Uplift wants to make sure you're happy with the full customer experience and I'm so glad I've got the perfect desk for my home on its way over!

I had ordered a custom standing desk that was WAY too big for my tiny apartment and Tim was amazing in helping me return/replace my desk for one that would fit my apartment. He was so helpful, informative, courteous, respectful and so many more adjectives that would exceed the character count if I continued. Long story short, he was just a wonderful rep and wish all the customer reps from the various companies I ordered from could emulate.

Thank you TIM!

I had multiple questions and needed assistance to schedule shipping date for this as a gift. Avalon Myst went above and beyond to make the order process just what I needed. So appreciative of the extra assistance!

I researched a stand up desk for months and thankful someone mentioned this company to me in passing. They had all the things I was looking for at a reasonable price. Really happy with how my workspace turned out. I had a minor issue upon getting my desktop and I chatted with customer service and had a lovely convo with Avalon Myst. She was quick and helpful to resolve my questions. Authentic customer service conversations that are not scripted and robotic are rare these days so I feel she deserves a mention!

Such a great product. Just ordered my desk and chair after I saw their demo at SXSW and super excited to receive. To top it off, their sales agent (Avalon) was extremely pleasant to work with and truly helpful getting everything bundled and ordered for me. 100% recommend buying a great "made in the USA" product from them.

I'm delighted to share my positive experience with Uplift sales Avalon Myst. She was incredibly helpful in assisting me with placing my order. Her kindness, patience, and enthusiastic attitude made the entire process smooth and enjoyable. It took me only less than 15 mins to place the order!

Good customer service experience I must say. I had to return the Pursuit Ergonomic Chair as I did not find it comfortable for a $400 ergonomic chair. I shipped it back using the prepaid label they provided, however the chair appears to be lost or stuck in transit.

My past experiences in such situations have not been great. I contacted Uplift via chat, I was asked to wait for few more days which I did. I contacted again, this time to be helped by Avalon Myst, she checked the details and escalated the case swiftly. She shared her official email to pursue the case further. I contacted over email a few days later and she promptly got my issue addressed with her team. Received the refund already:)

It may sound trivial but the ability to connect with a single agent from chat to email was very helpful.

I recently had a special request for a custom product from this site and called to inquire. While my request wasn't possible the sales representative Avalon went out of her way to check and communicate back with me quickly and efficiently.

More importantly, she was eager to help me and extraordinarily kind. No doubt the company should recognize her skills and promote her quickly. She will be a wonderful employee and asset to an organization!

I am a realtor in Oklahoma and have been looking for a sleek storage option for my office. Everything I found was bulky and had a cheap build quality. I stumbled upon Uplift and found the right unit for my needs. I placed an order for the Uplift 3 drawer file cabinet but was having trouble processing my order through ordering online. I called and was happily greeted by their customer service rep Samantha! She was great! She addressed my problem and helped me place my order locking in a great deal! Looking forward to receiving this file organizer. I little on the pricey side but definitely worth it for the quality.

I had the extreme pleasure of working with Steven B. At Uplift Desk to help replace a damaged item on a newly purchased desk. He is/was easy to get in contact with, met all of my needs, and had great communication. It was a great experience and highly recommend the company to anyone looking for desks. Thank you very much to Steven B. And Uplift Desk.

Great Customer service from Samantha C. I had an issue with my chair, and she had it resolved in just a few minutes! She was great! My desk is due to arrive today and made sure to tell me to let her know if I had any issues.

I have been very pleased with the electric standing desk I have ordered - it is very sturdy and high quality. They were very helpful when I needed a wheel replaced and the products ship quickly. Recommended!

I purchased a desk and when the product arrived unfortunately the table top was broken. I called uplift and was assisted by Julian Lanza who provided excellent customer service, answered all of my questions and immediately shipped a replacement. Can't wait to have my office officially set up!