Uplift Desk

I know when I need a desk for our company that I'm going to reach out to Marianna Nissim. She is always very helpful. I usually know what I want but it's always great to have her help making it happen. Thanks for all the help.

High desk defects caused me to to be...
High desk defects caused me to to be injured. The regular computer desk was ordered for my height yet they continued to send the updesk
Date of experience: May 28,2023

I had a minor issue with a product I had purchased off Amazon and called into Uplift to remedy it. I had the pleasure of working with Steven who was incredibly kind, efficient and to the point in helping me remedy the issue.

I had an issue with my order, and so I reached out to Uplift via the chat feature and was connected with Danielle who was incredibly helpful and friendly. She solved my issue expediently and was able to put my order through on her end with no problems at all, simply grabbing the items that were already in my cart. Very impressed with the customer service already by Uplift, and looking forward to receiving my desk!

In working through the process of ordering an UPLIFT Desk, Avalon M. Was of great assistance today - helped me customize my desk and choose all my options, then got me a discount at the end as well! Plus free shipping and only 3-5 days until I get my new desk!

I bought a desk and monitor arm. The desk is great. It turns out my monitor is too heavy for the monitor arm I purchased. I contacted customer service to see about a return and replacement. An actual human being answered the phone. The woman who assisted me, named Avalon Myst(!), was extremely courteous and helpful. She took care of the issue promptly to my satisfaction.

I would like to highlight outstanding support I received from CR Avalon Myst Reese-Aceves. My issue with the order was in the fact that chair that I got was broken with seat height adjustment not working. I contacted support and Avalon Myst was very kind to help me out. She requested the video of the issue and timely address that to warranty department. On the next business day she've put replacement order and I received new chair.

I had a wonderful experience with the purchase of my uplift desk and accessories the CSR Krysten New, assisted me very well with the exchange of my desktop along with the purchase of other accessories.

She was very patient and addressed all my questions and concerns. I definitely recommend purchasing an Uplift Desk!

My keypad for my desk broke and I was panicking trying to get a replacement. The customer service rep; Avalon Myst, was amazing and helped me throughout each step of the way. When I buy quality products, I expect quality service and that's what I received.

I purchased an adjustable desk for my home office. Had an issue with the table top size and reach out for assistance. They found a solution for me to get the larger size and with a small discount. Couldn't be happier! I highly recommend UPLIFT DESK!

I love this desk and wish I wouldn't have pondered and waited so long to purchase since working from home. It is a pretty desk, great quality and very sturdy. I love the size I purchased since I use 3 monitors (72x30). I love that I was able to program my favorite settings so it is much easier when going from sitting to standing and vice versa. I would highly recommend this product. I cannot stress how much I love it and very pleased with it. Thanks so much!

A friend of mine purchased two desks from UpLiftDesk for his own business and after two years of use, I decided that I would give it a try. He gave me a copy of his invoice and I started browsing their website. With so many options available there, I gave them a call and I couldn't be luckier.
Mr. Bostic made the whole purchase so easy for me! Very professional and knowledgeable about the business, he guided me through the choices and saved me some money along the way. He followed through with the process from beginning to end and his service was excellent. He will definitely be our point of contact for future purchases.
Great product and great service. Very recommended.

I recently ordered a second uplift desk to create a second home office. I accidentally ordered the wrong frame and fedex managed to dent the desktop. Steven Bostic helped send me a new desktop at no cost and facilitated a return of the wrong frame with new one shipped out the same day. I am so impressed with the customer service and love this V2 desk.

I opted to call regarding the ordering of a desk and had the good luck to connect with Krysten New. This was the first time ordering a product from your company and Miss New was extremely helpful and generous with her time. Frankly, I do not recall the last time I had such a pleasant experience working with a sales/customer service representative. Many thanks.

My ordered arrived very quickly and the instructions for putting the desk together were excellent and easy to follow. I especially appreciate that all of the little bolts and screws were sealed in separate plastic compartments and labeled, to eliminate confusion at each step.

When I discovered that two accessories in my order weren't in the shipment, as well as when I discovered that one of the "upgrades" I purchased wasn't actually necessary, Steven Bostic in customer service was a dream to work with. He was courteous and helpful, able to answer my questions, and get me quickly set up with a call tag, a credit, and a replacement to take care of the three minor issues with my order.

The desk itself has already been a game changer in the three days I've had it and I look forward to improving my balance with the balance rocker.

I have been helped by Samantha Cobb from UPLIFT. I received my desk as promised with a bit of delay by Fedex. UPLIFT communications were amazing and kept me in the loop on delivery date and time. I love my desk and really enjoy using it. I highly recommend it.

The most important thing to me was the service that I have received from Samantha. It is very hard to put my satisfaction about the service in wording. I have never seen anybody so responsive and polite as Samantha. She is extremely responsive and really is there to help and keep customers happy and help them as much as she can. People like Samantha, are a great asset to any company like UPLIFT and I will be back to UPLIFT for future orders because of her.

Thank you Samantha for your amazing service. UPLIFT should be proud of having you onboard. You are amazing.

Kind regards,
Amir

Solid product and great purchasing experience. I really appreciate the help provided by Avalon Myst. Without her help, I wouldn't have gone ahead with the purchase. Great Company with Great Employees.

PS: Give her a promotion already!

Steven B. Was incredible. I called upliftdesk because my desk I ordered came in damaged, and without any hesitation he confirmed my address and ordered another for me. The replacement was ordered and sent out for shipping in less than 30 minutes! Thanks Steven!

I worked closely with one of the sales specialists by the name of Avalon Myst. She was very helpful and quick to respond. I had a slight tweak to my quote and she had it to me very quickly. Very pleased with the customer service experience from both Avalon and Uplift Desk.

Thank you, Updesk, for making sure you have solid customer service. I called the other day and was really impressed with the Bney but then couldn't reach her again today. So, when I called I was put on with Kelly Anderson. His level of detailed knowledge of your desks and focus on meeting my needs made the call a wonderful experience.

I've received excellent customer service throughout my experience of ordering a desk from Uplift. When I realized I needed to exchange the size of my desk, I called the company and Julian Lanza was very helpful with the process. There was no issue with the exchange - he immediately helped to arrange for the return of my desk and the repurchase of the better fitting items. I'm very excited about my desk.

I purchased the Crescent Saddle Stool (along with many other things), and in my excitement upon it's arrival, I assembled the stool immediately without reading the instructions. I ended up forgetting a piece, and getting the cylinder of the stool stuck in the seat (the piece I forgot goes between the two...)

Anyway, I gave Uplift a call and Kianna answered the phone, and she was a great help giving me advice on how to dislodge the cylinder from the seat of the stool. I couldn't dislodge the cylinder while on the phone, so she followed up via email with a detailed set of instructions - and it worked!

So now I'm happily sitting on the stool writing this review, thank you Kianna!

After witnessing my son, with envy, use his UPLIFT Desk, I took the plunge and ordered one for myself. Unfortunately, it never arrived. I reached out to UPLIFT and Daniella descended from the cosmos to maintain order and my confidence in the goodness of the universe.

Although the in-transit loss was out of UPLIFT's control, Daniella took full ownership of the situation. She informed me of what she would do, then regularly communicated status updates. When it was determined the carrier had lost my desk, she immediately shipping out a replacement unit, tracking information and all.

I greatly appreciate Daniella's gracious professionalism, and that she did not let this carrier mishap get in the way of my already great experience with the UPLIFT brand.

BTW, solid product. Easy to assemble and steady like a rock!