Uplift Desk

I emailed customer support when the monitor arm purchased a year ago didn't hold up my new, larger monitor. Avalon Myst responded promptly and pointed me to the weight limit for the monitor arm I had - in a very pleasant way and without implying I was at fault. Wow, that's not my typical customer support experience. The new monitor was too heavy for the old arm, so Avalon helped me identify what I needed and communicated clearly and helpfully to get it ordered. THANK YOU and KUDOS to Avalon Myst and to Uplift for exemplifying what a positive customer support exchange should be! Spending money on quality Uplift products and support is a very good investment!

I ordered a desk with Upliftdesk.com. Unfortunately, the desktop arrived cracked because of transit handling. I was assisted by Bney, who sent out a new desktop to me by the end of the day! Can't wait to use my desk!

I had a lot of questions about a standing desk and the ordering process. I used the chat and received assistance from Avalon Myst Reese. She helped me navigate a lot of options and facilitated the order. Allg good! Thanks!

I have been shopping for a standing desk solution for quite a few weeks now as the Covid/WFH continues on. After comparing about 8 companies and the various options and discounts being offered I came across the Uplift solution. I had quite a few questions after comparing with competitors and Jamie C. Was able to help me with everything and then some! They were very fast to respond and were very helpful in getting me all the details to my laundry list of questions that I came with. I am very excited to get this standing desk in the next few weeks!

I ordered a desk one night and later that night decided I wanted to change something about it. I called first thing the next morning and the shipping department was already working on my order (testimate to their quick shipping), but unfortunately that meant my order couldn't be changed. Avalon made the process go so smoothly though and set up for me to return the item I wanted to change (upon arrival), and set up to send me the new pieces I wanted. She sent me a follow up email confirming everything we discussed, and when I had a question later she quickly resolved my concern. Thank you Avalon!

Bney was excellent when it came to helping me with my issue. I was very frustrated with an issue regarding my desk, but she was very patient, she went through all the proper steps, and she kept in excellent contact with me to help me get my replacement parts.

Great product, excellent service from Avalon. Had a lot of issues with shipping that she was able to take care of and the final products were very high quality.

Steve Bostic in customer service help me get a defected desk top replaced within minutes of me calling. 5 stars for Steve 4 stars for uplift for shipping a defected desk but replacing the top with no hassle.

I wanted to order a stand desk from Uplift using the black friday / cyper monday promotion. First I did it on the web. I couldn't do it because I want to use multiple payment method to buy it both prepaid credit cards and normal credit cards. It was over the weekend, so I waited until Monday and called the sales support. I was worrying that I couldn't do it in time and miss the promotion. I talked with "Avalon Myst Reese". She gave me the solution quickly, sent me an email instruction what she needed from me. She helped adding my order into the system on the same day to make sure I can get the quotation and also get the best deal for this year Cyber Monday although it is one of the busiest days for her. I would like to thank you for her courtesy and professional support.

Making a job change and going from in office work to WFH meant I needed some new tools and a desk would be high on the priority list. Luckily a friend had an Uplift desk top he and his wife weren't using, but it needed legs. Opened a chat customer service call with Uplift and the representative, Kris Rodriguez, was able to quickly and efficiently (links included) provide me with the answers I needed (including availability and potential shipping times from their warehouse). I appreciated the short wait time to chat with someone and the ability to have an actual person answering my questions. Made the process easy and I got the information I needed to make the purchase to support the desk top I already had.

I had an issue where I lost track of my current order and had a bit of a tough time finding out how to track the current status of my desk, but one representative Sara B was incredibly helpful and even went as far as to reach out to the companies third party partners to get me a full update and updated ETA on my order.

Thanks again, Sara!

Got my UPLIFT Standing Desk V2 a few weeks ago and was easy to mount (tabletop has most of the holes pre-drilled, although depending on your add-ons you may need to drill a couple more). The desk has high-quality finish and it's perfect for a home office.

Unfortunately a piece was faulty (control box) and the desk stopped working on the second day. I reached out to Upliftdesk support, and they solved the issue in minutes via Chat. After a couple of days I got my replacement control box at home for free and the desk works perfectly since then. Shout out to Jackson Dely and Avalon Reese-Aceves who were the support agents that provided frustration-free support!

We ordered a butcher block desktop and it was delivered in a day. The desktop box was damaged upon delivery and I could see the beautiful Saman Butcher block inside and was really hoping that it was not damaged while shipping. Upon unboxing, much to our disappointment, the desktop was damaged. Julian Lanza at customer service helped us, gave us a few options between compensation, free items or replacement. Since we hadn't started assembling we opted for a replacement. We were able to get in touch with him super quickly since he shared his direct number and was able to resolve the issue in minutes.

I ordered the Uplift 4-Leg 80" x 30" Black Bamboo desk.

I originally received the desk with a crack in the desktop, possibly due to shipping conditions. However, this was not a problem as customer support was extremely helpful and responsive to my concerns. Britney from customer service helped me make a warranty claim and get a new desk top shipped out quickly. They were able to resolve my situation promptly so I could move forward with building my desk.

As for the desk itself, it feels very high quality and sturdy. I was hesitant at first to get a adjustable desk because I had carpet flooring but it is extremely sturdy with no wobble. Assembly instructions were easy to follow and everything is laid out in a simple format with extra notes on things to be careful of. The additional wire management tools they provide has been very helpful in keeping my workspace clean. The lift system is easy to use and gives you the ability to have memory settings.

Overall, I am very satisfied with the Uplift desk quality as well as their customer service. It is very likely I will order additional desks in the future for another workstation and for other family members.

I had to get a standing desk for working from home since I was unable to be in office to use the ones provided there. It didn't take much research to figure out that these were the best out there, and I also had already been recommended these before by a coworker. UI on the site was easy to use, and I ended up getting a 60"x30" solid bamboo desktop. There were a couple of slip ups on the fault of the shipping carrier, however UPLIFT's customer service rep, Avalon Myst, was incredibly helpful and great to deal with. She worked with me to resolve the issues that came up.

I've been looking at standing desks for some time and decided to ger the Uplift 60" wide version. It is amazing!

We had a small issue with shipping which was quickly reaolved by their wonderful customer service team (Thanks Samantha!).

Avalon helped me through the process of getting a replacement for my damaged order. She was very courteous, timely and made the whole process easy. I would be happy to buy from Uplift Desk again!

Marianne at uplift desk went above and beyond to help me out on my issue. She was kind during the entire process and the solution ended up being more than satisfactory. Thank you!

I recently purchased a desk from UpLift and had excellent service as the agents helped me with my complicated requests for a split bill and tax exemption. Thank you especially Marianne!

Love my uplift desk! Had damage to the tabletop in the shipping process but Steven B. With customer service was very helpful and quick to get me a replacement

I recently ordered two UPLIFT desks for my business, upgrading from a single plastic foldable picnic table. Everything was fine except the 2nd top came cracked. I contact customer support and Marianne was amazing, after providing photos of the damage she promptly got another top shipped.

I'm giving UPLIFT 5 stars (although the packaging for the accessories could use some work), but I'm giving Marianne 10 stars for incredible customer support. That type of service is why I'll be a return customer in the future, without considering anyone else.

William was extremely attentive in hearing out my needs and making sure my delivery was smooth. I now have the perfect working station set up. Thanks Will!

William Clark really helped me get my order squared away correctly and was instrumental on my path to better ergonomics and a more functional workflow at home!