Uplift Desk

I had ordered a new desk and the top was cracked and I had called and told them on Saturday or Sunday, I can't remember, but I know it was the weekend and I was able to get a hold of customer service. And then Sean had emailed me about all the specifics about moving forward with a new desktop or just the different options and he was wonderful and every time I emailed him, I got a quick response. He was very professional, and I truly appreciated his Help. I have since received the new one and there was nothing wrong with it. It was perfect.

I absolutely love my new Uplift Desk, especially since I made my desktop from an old tree on our property. Sean A was super helpful in making sure all my packages arrived and even sent a replacement shirt since I got one that was too small. Great experience, highly recommend!

Bought a new adjustable standing desk with a bunch of accessories. It arrived quickly, and works great. Assembly wasn't too difficult, but it definitely needed 2 adults.

It's four stars instead of five because I was a little disappointed in some of the accessories - that they require drilling into the underside of the desk, with no pre-made mount points. As a result, some are still sitting in their boxes until I have time to turn the desk back over and deal with them more carefully. (Accessories like the hammock, the drawer, etc. -- it's up to you to drill holes into your desktop.)

I stupidly lost a key piece of a monitor arm, and Danielle from the Uplift customer service dept was able to quickly find, quote, and ship a replacement. Thanks!

I had some trouble with shipments getting stolen or lost by the carrier service. Uplift Customer support team was incredibly helpful, so shout out to Sean and Bney for helping remedy the situation.

Shoutout to Jamie for the super quick and convenient adjustment to my order when I realized I wanted a different size desk. So friendly too 🤠

My desk was on back order so I called them up and asked if they could help me find something I could get sooner. Courtland was really kind and helped me pick out something that I could get sooner and even suggested I buy a better set of controls that would make it so I could automatically set the height, and it wasn't very expensive to add on which I appreciate.

This is a simple customer service review as I haven't owned the desk yet.

60" Saman Desk top arrived broken from the grommet down the length of the table. This was clearly horrid shipping (cough cough FEDEX, no surprise here) practices as you can see someone literally drove over the box and the entire thing was mangled.

Courtland Smith hooked it up when I contacted uplift with the issue. Quickly got my info and gave me multiple options for the table. I ended up replacing the top for free and was told I could do whatever with the broken one; repurpose it, sell it, trash, etc. They did an awesome job looking out for their customer

The Uplift desk system is the cream of the crop for quality desk/office furniture, particularly standing desks. We are repeat buyers. Uplift stands behind their quality with a long warranty and great support. In particular I wanted to mention their support agent Anthony Tipton who was able to address a concern we had, immediately, professionally, and very fairly. Excellent experience.

Avalon was quick to respond and help me through all of my needs answering all of my questions and had me ordered and ready to go in no time.

Top of the line agent, thanks Avalon!

I was really shocked to learn about the 15-year warranty when I discover a crack on my desk after having it stored for more than a year in my storage room. It's rare to find companies so sure about their products that they stand by their products for this long. Even more, that they make the process of getting a replacement so easy. Just a day after I provided the pictures of the defective desktop Sean, from customer service, straight away send off the replacement piece. Truly outstanding.

Bney was super fast and extremely helpful in assisting me with my request. I really appreciated her time an assistance locating my previous order.

Sean in Customer Service is Excellent, fast, knowledgeable, courteous, efficient and patient! Great product by the way!

Love my new desk! Everything came well packaged. All parts of the desk are solid and robust - it's clear this will last a lifetime. I also appreciate customer service. I contacted them about a problem and Danielle Breed from the team helped me out. It was so breezy. Highly recommend!

I'm writing to express my deepest gratitude to Danielle Breed for her exceptional service during my recent standing desk purchase. From the very beginning, Danielle went above and beyond to ensure a smooth and positive experience.

Overall, Danielle's service exceeded my expectations in every way. She is a valuable asset to your company and a shining example of what exceptional customer service looks like. Thank you, Danielle, for making my standing desk purchase a truly positive experience.

Courtland Smith helped me file a warranty claim. He was quick to response and incredibly helpful. I give him and Uplift my highest recommendation.

He was very helpful in assisting me with the issues I had in my purchase with upstart desk from start to finish

Courtland Smith was our customer service rep, was outstanding! Fast, prompt, curteous, and resolved the issue! Thank you Courtland!

Great experience with buying a desk and just now with Danielle to buy an accessory. One of the best online shopping and C/S experiences I have ever had!

I had an issue with my desk not raising or lowering to the desired preset height. I chatted with Danielle about the issue and within minutes had a solution to my problem. The problem hasn't happened again since. She was super knowledgeable and very quick to answer and offer suggestions to resolve the issue. Fantastic customer support for a fantastic product!

UPLIFT has top notch and fast customer service. They ensure a good product. My first desk was damaged during shipping and they replaced it. Additionally, they have excellent instructions and help documents that actually are useful and easy to find. My wife and I have had these desks for years and they are extremely sturdy and durable. I'd recommend these desks to anyone regardless if you want to use the standing features.

The website and showroom were great and very helpful, but it was my customer service rep, Avalon Myst, who made the difference. She advised, adjusted, and was patient as I was going through the process of ordering a complete home office set up.

I had a challenging delivery time need and Avalon was extremely helpful working with me to meet that need and complete the purchase. This will be my second Uplift Desk after really enjoying the first.

I ordered the Uplift V2 Commercial because it was the only desk on the market to go low enough to be actually ergonomic. Unfortunately I had an issue with my control box, which Julian quickly and painfully resolved for me. Excellent experience!