Uplift Desk

The desktop for my order was damaged during shipping. Follow-up by Uplift Desk's Danielle Breed was timely, courteous, and totally professional. She quickly resolved the problem by executing an order for a replacement top, which is on the way.

While I was disappointed that the damage occurred, all was made good and right by her great work.

Ordered multiple desk and no issues with the product seem to be great the short time we have had the new desks. Did have a damaged table top and was damaged during shipping. Worked with Danielle Breed and was a very seamless process for submitting information on a damage claim and the table top was shipped same day and received in great condition two days later. Hopefully everyone's customer service experience was/will be as great as mine was.

I have a desk from them but something on it broke recently. I was very worried about calling customer service bc I was afraid they wouldn't be helpful. However, from the moment the rep answered the phone I knew I was in good hands. The reps name was Steven. I was greeted so warmly, and then he really took the time to help me explore solutions to my issue. I was impressed with his knowledge of the uplift product line and his personalized suggestions. He made me a customer for life. Very happy with service rendered. Buy with confidence.

I recently purchased an L-shaped Uplift Desk after researching the market thoroughly. I was undecided between the Uplift model and one from a competitor and reached out to customer service via the Live Chat to have a few questions answered. After about a 15 minute wait, I was paired with Abby V., who not only thoroughly answered my questions, but offered to put together a custom quote with a few items I was adding that were not part of the desk bundle. It didn't take long before the quote came through, and she followed the purchase all the way through shipping.

While I cannot comment on the quality of the product yet, I will say that there level of customer service earned them the sale over their competitor.

I had a really pleasant experience working with Avalon Myst Reese to get a custom quote from Uplift Desk. I'm super stoked to have received my new standing desk and goodies before moving to a new space. Thank you, Avalon, for your great customer service!

Avalon was the support person who helped me and she was FAST, positive and so knowledgeable about the Uplift products, and very personable. She is the perfect example of how a customer service rep should operate. Thank you for going above and beyond, it resulted in a sale!

This is just a great company all around. Unfortunately got crack in desktop (stuff happens); I can't say enough about how easy Uplift made it to get it replaced quickly. Top notch customer service here.

The desk showed up with no damage. Took a while to assemble on my own but very possible when by yourself. Avalon helped me with any questions I had and provided full transparency on shipping statuses!

Our Uplift desk gets more use than any other furniture we own. They are also easy to contact for personalized in-company support. Most recently, I inquired about a cabinet accessory and the Uplift representative (Sam C.) went above and beyond in answering my questions. In short, Uplift makes high quality products and stands by them with excellent support and customer service.

I had a problem with my desk not being able to reset. My customer service representative, named Marianne Nissim very clearly walked me through the process of determining the problem. She explained that the controller needed to be replaced and indicated when it would arrive - approximately 3 days. Marianne was clear, professional, welcoming and helpful on every level. Thank you

I can't rate my purchase just yet since it hasn't arrived, but assume it's great if I don't update my review.

Avalon helped me set up my quote and was extremely quick to respond and knowledgeable when I had any questions arise. If you're thinking about building a custom lift desk, you should ask for her directly!

UpLift desk answered their phone immediately with no hold time. Sam C. Stepped me through my order step by step suggesting appropriate modifications and pointing out items I did not need. She provided opinions when asked based upon her own experience as well as customer experience. I immediately ordered from UPlift as the NYTime Wire Cutter reviewed it as the top standing desk 5 years in a row. Sam's customer service reinforces that rating. A++

By far the best Customer Support experience I've ever been apart of! Harper S. Took the time to help me with all my problems, Including having the patients to deal with my million's of questions lol. 10/10 will Buy a desk here again! Thank you so much Harper S.! Cant wait for the Desk to arrive!

I have been ordering from Uplift Desk since 2017. I love their products, and their customer service is exceptional. Most recently, I needed two small pieces to replace ones that got lost in a move. Luis Castillo was very helpful and communicated with me several times to make sure I would get the correct items. Thank you Luis!

I just ordered an adjustable desk from Uplift Desk and had great support throughout the process from customer service rep Samanath Cobb. I first encountered her via an online chat, when she was able to help me take advantage of an offer for a free desk lamp with my order (which I somehow went away before I could sign up for it). She was very courteous and responded to my questions quickly yet was not pushy or intrusive. She followed up after noticing the item in my shopping cart for a few days as was making my decision, but didn't put any high pressure sales tactics on my.

If every company could have a customer service rep like Marianne Nissim the world would be a better place. Her patience, professionalism and kindness were so pleasing when we had to order a quick shipment of desks etc. She was able to help us with any questions and was quick on follow-up. We will be using Uplift Desk for all our school needs. Thank you Marianne.

I don't post reviews very often but the customer service so far has been outstanding. I would recommend asking for Avalon Myst sales. She has done a great job helping customers, following up and helping with the overall transaction. To include taking note of some things that might need updated like USB standard versus USB-C as an option. I normally don't write reviews but outstanding service on this one. I will update the comments once I receive my desk to see if they match the service.,

Desk works and looks great. Not too hard to assemble and all pieces have a solid quality. Customer Service Rep, Avalon Myst, was also very helpful when I ordered the wrong size desk and needed an exchange.

I recently bought Uplift desk and I wanted to share my experience. After doing some online research, I finally went with Uplift for its warranty and high ratings. It seems they are very popular in the industry.
I bought 60" x 30" with Dk Rubberwood Solid Wood. So many accessories to choose from. It's like a one stop shopping for anything you need. The table looks beautiful and steady.
There was issue with delivery of the tabletop. They have an amazing customer service. Timothy (Tim F.) has been very helpful in resolving the issue. I am happy with the table and the excellent customer service. I'll definitely recommend their products for anyone in the market for a standing desk. You can't go wrong with them.

I absolutely love the Bamboo Uplift C Frame I purchased. It's definitely worth the extra bucks to get the upgraded paddle for the height adjustment. I had a slight ding on the desk and Marianne Nissim was wonderful helping me get the replacement shipped out. I love the peace of mind knowing this has an excellent warranty. The cables are hidden and its such a sleek look. I couldn't be more pleased.

Here's a tip, if you're going to get the desk, I'd invest in the foot rest. I didn't order it in the beginning but now with all of this home office luxury I cant go wrong so I'm ordering it today.

The desk is certainly high quality especially with curved bamboo top. My husband loves it. I have several questions on whether exchanging to C-frame from T-frame I bought, Steve Bostic has been super responsive and answered all my questions clearly. He also provided immediate help on exchange even though my husband decided not to do so at the end. I have strongly recommended Uplift desk to my friends and two of them plan to buy. Steve is definitely the reason that I am willing to make recommendations in addition to high quality. Great customer service does make difference for customers! Hope we have more people in customer service filed who do great jobs like Steve does! Thank you Steve.

Fang

My warranty issue has been resolved in very prompt fashion and my interaction has left me absolutely satisfied, I wish there were more companies with employees and customer relation practices as in Uplift.
I'd like to specifically mention the company representative Avalon Myst, who's been nothing but helpful and responsive, while resolving my case.

We ordered an L-shaped uplift desk and there was a little bit of confusion regarding the actual size of the return piece. We thought it would 60" in length but that dimension includes the width of the main desk. Oops. I called customer service at uplift and Steven was courteous and extremely helpful in facilitating replacing the piece for our office. Customer service like that will always result in repeat customers!