Uplift Desk

Long story short... FedEx lost packages, delivered damaged components, but Uplift took care of everything. Uplift, especially Marianne, took care of resending packages and replaced all damaged components quick and easily. Oh yeah, the desk is solid and amazing. I have been in the technology business for over 25 years and this desk is solid.

I called in to place an order for a desk and spoke with Danielle, who provided me with a quote and included a discount. I placed the order the same day and received my items within a week. It was a quick and easy process and I'm looking forward to getting everything assembled!

I recently ordered a second desk for my husband. When I placed the order, I forgot about the sale, I forgot to apply the promotional code. I reached out to customer service to see if they would work with me to apply the same discount to another order for a file cabinet. Harper responded with enthusiasm to assist, and the process couldn't have been easier! All of my interactions with UPLIFT Desk have been wonderful. Keep up the good work and the great desks!

Will Clark in customer service is the star of this story. I had a custom Uplift desk built for me. Will was a pleasure to talk to and made the ordering process a breeze. I went with Uplift because they are #1 on NYT's Wirecutter. Designing and packaging the desk was a great experience—Uplift's level of customization and communication made it easy to get exactly what I want and need. The bonus for me is that they ship WAY faster than I expected.

I have had my Uplift Desk for about two years. When I was looking into purchasing the desk, Customer Service was excellent. I recently ran into a problem where I needed to reset the power cycle. I called Uplift Desk and spoke with Danielle Breed. She walked me through the reset cycle with success. Danielle was very helpful and friendly. I would definitely recommend Uplift Desk for their product and great Customer Service.

Uplift provided me with excellent customer server! I got 1 desktop that got damaged during shipping. Then I contacted their customer service. They shipped me 1 more for free. Then it's damaged again. Then the customer service staff Danielle Breed helped to switch to fedex pallet shipping. Danielle also helped to replace the white frames I ordered to black ones. She is very patient, professional and really went out of the way to help me! Very happy with the customer service!

Uplift Desk makes wonderful product. This desk has changed my life! And the Customer service is great. For example Steven B. Quickly and generously resolved issues I was having and when out of his way to get replacement parts my way in a speedily manner. I certainly recommend Upflit Desk, both for its products and its wonderful customer service employees.

My desktop arrived damaged, and Danielle took great care of me. I want to thank her for her attentive, friendly and professional customer service. I have dealt with some less-than-stellar customer service with a few other companies lately, and her demeanor was a breath of fresh air.

Thank you Danielle!

I had ordered 2 desks from uplift desk. One of the desk came slightly damaged. I was a bit frustrated at first until I was treated with excellent customer service from Steven Bostic. I absolutely recommend this company if you are looking for a nice office desk.

My desk is amazing, it was easy to put together and so functional! But the best part of my experience was the customer service of George Herrera! He went way above and beyond in communicating and helping me to solve my issue. Thanks George and Uplift!

I ordered a desk and some accessories from UPLIFT desk. Everything came on time except for one item. I worked with the customer service, specifically Sam C and she helped me get everything straightened out and taken care of. Then, working with Sam I ended up ordering a chair also. Sam C provided excellent customer service and was very helpful. She was professional, patient, and a delight to work with. She represents this company well. Thank you Sam C for all your help, and thank you UPLIFT desk for a great product. UPLIFT gets 5 stars and Sam C gets 10 stars (if I could give 10 stars).

The desk itself is a great desk. IT took a few hours to put together, and the top was very heavy (took two people to work with it) but it was worth it. The desk is very quiet moving up and down, seems very sturdy, and is made of high quality materials.

I've worked using a standing desk converter for years. Recently, I was finally ready to transition to a full adjustable desk and researched the various options long and hard and ultimately chose Uplift. (I got a C-Frame base - combined it with my own top from a local woodshop). I'm very pleased thus far. I had a ton of questions before buying and Uplift support patiently answered all of them - several times. The desk is fantastic and I couldn't be happier.

I ordered standing desks for my office, and the process was very straightforward and actually kind of fun. However, I was accidentally charged sales tax after submitting the proper Sales and Use Tax Exemption Certificate, so needed to call Customer Service and explain the situation. Julian Lanza was extremely polite and helpful, gave me clear instructions, and acknowledged receipt of my email correspondence immediately. He gave me a timeline of when I could expect a refund, and let me know he was available to help with anything else that may come up. I really appreciate his prompt, courteous and competent assistance.

The desk arrived and is really good looking and very well made. Unfortunately, it was slightly damaged during shipping. I contacted Uplift and had an email from Steven from customer service the next day, resolving the issue! Very happy with my purchase and with the excellent customer service.

Ordered by my desk a while ago and recently part of the mount for my laptop attachment broke. I emailed Uplift to get it resolved and they immediately sent me a piece. It was, unfortunately, the wrong piece but when I brought that up they immediately sent the right piece. All in all, I am very happy with the responsiveness and helpfulness of Uplift.

I was confused with all the desk and accessory options. I called Uplift Desk and Steven walked me through everything being very patient and answering all my questions and making recommendations when requested. By the end of our call, I was ready for a quote and the next day placed my order! I could not have done so if I wasn't comfortable with my choices thanks to Steven!

I want to give a massive shoutout to the customer service of Uplift! Special kudos to Ms. Avalon Myst, which helped me with detailed information regarding shipping worldwide. I wanted to get this shiny desk but it's hard to send a huge tabletop and desk frame from the US to Europe. Ms. Myst helped me by creating an order service which made it easier to add all the accessories I wanted, since the website was not clear what could and could not send worldwide. She was super kind, patient, empathetic and clarified all my questions with great suggestions! I wish more support services were like this, with real people! :)

I ordered a standing desk from uplift. I put it all together and at the end noticed that there was a scratch on the desktop which shouldn't be there given it's brand new. I reached out to customer support and was connected with Danielle Breed who assisted me. She gave me several potential options to rectify the problem and was extremely quick to respond. The total turnaround time from filing the support request to getting a solution was about 24 hours. Couldn't be more thrilled. Thanks for all your help!

First of all, this company has the best customer service I have ever experienced! I ordered the uplift stool and upon delivery there was a downpour, and the box was disintegrated and the chair soaking wet. I immediately called the company and spoke with Kayla Cunningham who was so kind, PATIENT (I was upset!) and understanding. She had another sent to me right away and as I write this, I am sitting on it. This is the perfect stool for me. Ultra-comfortable and stable. It allows me sit with my legs at different angles to relieve my hip pain. It is the perfect chair for me! In addition to sending me another chair she allowed to keep the wet one and not hassle with returning it. Best customer service! Thank you. I highly recommend this company and their product's.

Purchased our second UPLIFT desk. Had some specific questions and requests, and everything was handled delightfully and efficiently by representative Avalon! She was super responsive and super helpful.

I've had my Uplift desk for over 4 years at this point and have no issues with it, it works great and is very sturdy. I've had to contact customer support twice, and both times they were very punctual and helpful. The first issue was a very small part that I lost and asked if they could provide me a replacement. I worked with a CSA named Steven Bostic who was extremely prompt in helping me find the part and having it shipped to my house. I was pretty impressed with this because the part is very minor and inexpensive, yet they prioritized my request in a timely fashion.

The second was due to a faulty desk leg that wasn't moving my desk up properly. They sent me a new one and my issue was fixed within 1 week. That replacement has been going strong for 4 years now.

Overall, very happy with my purchase and I regularly suggest others consider their products.

Great service by Krysten to help me customize my order and get my delivery when I needed the desk. Very friendly, knowledgeable and patient in explaining the different options available to best meet my needs. Overall a very positive experience.

I reached out to UPLIFT about my recently purchased chair making noise. Avalon Myst quickly responded with troubleshooting tips. Following this, Avalon worked with me to identify the source of the problem with the warranty team and provided me with several options to make things right. Overall, Avalon was incredible to work with and I greatly appreciated her quick response and action. I could not be happier with the outcome and this has given me reassurance to purchasing products from UPLIFT in the future.