Uplift Desk

Avalon Myst From Uplift Desk gave us the best customer service. Avalon was super patient and helpful. We bought 3 steelcase Leap customized chairs, it was really an easy, smooth and pleasant. Avalon gave us the best price we could find anywhere else on the internet. I trusted in Uplift Desk's service. HIGHLY RECOMMENDED!

When I received my desktop it was damaged. Bney Pete was super helpful in working with me to submit the claim and get the matter resolved in a timely fashion.

I rarely buy furniture. But I'm so glad I decided to treat myself to an Uplift Desk. It has refreshed my office work. When I get tired of sitting at the computer, I just click the button and now I'm standing. Then when I'm tired of standing, I click the button and now now I'm sitting - all without interrupting the flow of my paperwork. Of course it's great to step away from tedious work and take a quick walk. But one can't always do this. The Uplift Desk gives me much more comfort while slugging through my day! But it's not just a good product, it's a good company. I had a GREAT experience working with Tim R. Should you decide to buy one of their desks, ASK FOR TIM R. This guy was outstanding and very helpful in walking me through the process - getting the setup that was ideal for me. And he gave me a really a good deal. A year after buying and enjoying my desk, my wife wanted one. Of course I went back to Tim and he did it again: we got an ideal product (with all the bell and whistles) for a very fair price. At both times, Tim beat the "running offer" of the website. At both times he through he threw in extra merchandise. He's a cool guy who errors in the favor of the customer. For example the shipping department sent me the wrong lamp. When I emailed him, he got back and told me that the correct lamp is being rushed AND that I could just keep the other lamp for free! Get an Uplift Desk and be sure to deal with Tim R!

I placed a delayed shipment order because I didn't want my desk to arrive at my new house before I did. Samantha Cobb and Steven Bostic were very kind in helping me do so!

With so many of us working from home, I decided to treat myself to a top quality standing/adjustable desk. I ordered in the midst of the pandemic, so it took a couple of months to fulfill the order. When it arrived, i was struck by the quality build --the components are very heavy, but fairly easy to assemble. If you are an older person or perhaps a smaller woman or man, you may need help with the boxes bringing them to the room where your desk will be located. Initially i had an issue with the desk not moving up or down (!), but Samantha in customer service worked with me, sending two replacement parts, which ultimately fixed the issue and the desk is functioning perfectly. While I was initially frustrated that that desk did not work "out of the box", i give the company credit for being responsive and sending me the easy to install replacement parts without hesitation, and leading me through the quick repair. So, all in all, i feel that I have a high quality desk and a company that will stand behind its products in the event that there are any issues in the future. Thank you Samantha and Uplift Desk.

Samantha was incredibly helpful and facilitated my desk order. The customer service was great and all my questions were answered - of which I had a lot!

I was extremely impressed with the support I received to help decide what desk was best for me, ordering and shipping. It felt very personal and I appreciate that! I highly recommend Uplift!

I had purchased a 48" live edge pheasantwood desk and after building the desk we decided that it was slightly too small so we initiated an exchange. Long story short, I went through TWO faulty exchanges with the new 60" tops being damaged. They appeared faded and washed out in comparison to the 48" top I received. The entire process took over a month to short out as I went back and forth with Anthony and Harper. Needless to say, they and their team were able to successfully help me get a perfect condition top (albeit it was in the 60" saman variation) after numerous attempts. Both Anthony and Harper were great stewards and genuinely seemed to care. So much so that I'm here shouting them both out. My initial outreach to customer support was terrible. I forgot the gentleman's name but it was god awful. He was dismissive, rude, and did not want to help me so I'm very grateful that Anthony and Harper were able to step in. Because of them y'all have secured a life long customer and your products are top notch.

I ordered a few items from Uplift Desk over the past couple of weeks, and the team over there made the whole process a true pleasure. But what I think separates good customer service from excellent customer service is how a company reacts when things go wrong. When I received my reclaimed birch Butcher Block desk, I was disappointed to find a crack on the top surface.

Not wanting to have to go through the process of disassembling the desk, repackaging it, and waiting for FedEx to pick it up, I contacted Uplift Desk to see what my other options may be. I had the good fortune to get connected to Julian Lanza who went out of his way to make things right. In addition to issuing a partial refund for the damage, Julian also sent me a complimentary touch-up kit to make the crack less obvious. His communication over the phone and in subsequent emails was responsive, kind, and generally top-notch. With this kind of service, I have no reservations about purchasing from Uplift Desk again. It also helps that their products (at least during these first few days of operation) are very, very good!

The desk is BEAUTIFUL. The accessories are endless. The customer service is EXCEPTIONAL. Danielle answered ALL of my questions, gave me her direct email and enabled me to upgrade to a dual monitor arm in record time. Hands down, the best desk and best SERVICE ever!

I had the pleasure of working with Samantha! She answered all my questions in a timely manor, was patient when I wanted to change things, and gave great advice on things I should add to my desk.

Uplift desk has lot of options when compared to other similar products. Marianne was very helpful in guiding me make the right choices. Thanks to Marianne and Uplift desk!

The desk that I purchased is great. It feels high quality and the modular customization really helped me get exactly what I wanted out of it. Uplift also ships things extremely fast, which is a huge plus.

I received most of the desk quickly (it was separated into four parcels), but a shipping delay occurred on the actual top of the desk. I reached out to Uplift's support to start an investigation with FedEx. Laura Bertrand was very helpful in quickly getting an investigation set up and providing further steps for what to do.

Following the shipping delay, the desktop arrived and I discovered that it was damaged in transit (looked like it had been dropped on a corner during shipping). I was able to quickly hop on Uplift's support chat and spoke with Bney Pete, who had a replacement desktop on the way within about half an hour. Friendly and helpful service from both agents made the experience a lot better despite the shipping issue. Great communication and follow-up as well. Thankfully, the replacement top arrived on-time and without damage.

Overall, apart from the one shipping issue (which wasn't Uplift's fault), I had a great experience. I'll definitely be recommending them in the future.

I ordered the acacia butcher block tabletop for my Uplift desk. The desk arrived in pristine condition and looked incredible. After a few days, I noticed a small crack in the side of the desk, but it was nothing to write home about. I then hired someone to assemble the desk, and they did it professionally. A week after this, a huge crack appeared on the side of the desk. I e-mailed customer service at Uplift, and the representative was slow at getting back to me and was extremely unhelpful and curt. Frustrated, I called the hotline at Uplift and had the absolute pleasure of working with Kayla Cunningham, who was just the person I needed to get the job done. Kayla was empathetic, kind, and understanding. She acknowledged the situation, apologized for the other representative's behavior, and remedied the issue by offering me a discounted price on an upgraded tabletop. She also helped throw in a free advanced wire management kit since the one I had used on the broken tabletop was rendered useless. To Uplift: in a market where it is extremely difficult to find top talent, please take a moment to recognize Kayla and the tremendous assets she brings to your organization. Give her the resources to continue developing and pursuing leadership roles at your company. I am an extremely busy banker on Wall Street, and this whole situation (outside of working with Kayla) was a thorn in my side. Kayla turned an unpleasant experience into a pleasant one, and ultimately, one that was worth dealing with the thorn. I am very eager to use my new desk! Thank you Kayla! Kudos to you.

The uplift customer rep, Avalon, has been great during the purchasing and assembly stages - very responsive, providing feedback on accessories for the desk, and working with me on any returns

I recently moved into a new house and was looking for a durable desk at an affordable price point. I hadn't heard of UpLift previously but am very glad I found them. I was able to design the exact desk I wanted with my specific measurements to make a L-shaped desk. When the desk arrived, the table tops were heavy, which i loved since it meant the desk would be durable. Assembly took a bit but I had no trouble putting it together in an hour with the help of a friend. I have been using it a couple weeks now and have no complaints. It looks like a very high end desk and motor works flawlessly. I couldn't be happier with the product. They are even running a promo with some free accessories that make my set up even better.

Additionally, I do want to call out the great customer service, specifically Avalon who helped me throughout my process. I had not yet closed on my house yet and had to push the shipping date multiple times. She was always glad to help, even after the 4th time I had to reschedule. She was able to answer all my questions and concerns. I had a very pleasant experience with the company and would look to purchase another desk for my child in the future. Thank you Avalon!

Pete Bney was of great help with the service I needed. He was on top of things and problem solved!
Thanks so much!

Avalon provided great service and the company focussed on the value I was receiving. I got what I wanted and saved significant money with her help. Thank you!

Timothy Flowler, a customer service representative for Uplift took a great deal of time to reslove my issue which dealt with a lost key to a file cabinet I previously pruchased from the company. It was a pleasure to work with, was very knowlegable, and worked to get the key shipped to me today. I was very pleased with the entire exchange.

I was pleasantly surprised when I called with a concern I didn't think anyone could help me with and Timothy Fowler saved the day. Uplift Desk is lucky to have him!

Steven Bostic was patient in listening to my needs and great at helping me with solutions to suit my specific set of issues. He is a great asset to the Uplift team!

An agent named Timothy helped me out and I felt that he listened to my concerns and needs for a new desk. I'm so excited to see what comes of it and looking forward to use an uplift desk.

Yes, I AM one of those people that never write reviews, ever. But when something stands out like this situation, I'm certainly compelled to go the extra step, take my time and bring a situation to light. I own a business called goBusiness, a work from home marketing company. I've purchased a lot from UpLift - LOVE LOVE their desks. But had one desk come to me with a split in the desktop wood. Not good. I called and got a hold of a customer service rep (I'm going to do him a favor and he will remain nameless) and he said sure I'll take care of it and get a hold of me via email if you need anything. NOTHING happened - emailed him, nothing. I was considering the "other" desk company, which I won't mention here (due to Kellys help) Frustrated I called again and got a hold of Kelly... I couldn't believe his attitude, authentic kindness and efficiency with which he handled my issue. UNREAL! He apologized and was so kind and helpful - he fully restored my faith in UpLifts company and service. He literally got the order out that minute while on the call! He even offered his direct phone for anything that I may need. Bam, that went right in my address book! Hey, if you ever need help at Uplift get Kelly Anderson on the phone. He literally is the guy who should be running and training the customer service team. Thank you Kelly for helping me get this straightened out, it was so important to me. Funny thing is, I'm looking at another desk and I'll be sticking with UpLift because of Kelly. ;)